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Brian Sullivan Interviews Jonathan Farrington about the Sandler Research Center Final
How to Succeed Podcast
English - November 26, 2019 11:00 - 29 minutes - 41 MB - ★★★★★ - 46 ratingsManagement Business Careers business howto management sales sandler succeed success training Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: How to Succeed at the First 30 Seconds of a Prospecting Call
Next Episode: How to Succeed at Time Management as a Sales Leader
In this episode:
Why this sales research is different than other sales research The journey begins with the first sale It’s no longer just about the product or service, it’s about the entire experience Identifying Critical Moments Good customer service is no longer enough The importance of regular feedback from your clients Clients remember their last interaction with you A.B.C. Always Be Closing Caring Look after your employees and they will look after your clients What is Sustaining Symbiotic Value, and how do you do it? What’s coming in the next survey and how you can participate in itBrian Sullivan is VP of Sandler Enterprise Selling. Jonathan Farrington is the Director of Research for the Sandler Research Center.