Amazon DSP drivers reveal the challenges of oneday shipping

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Drivers for Amazon delivery partners usually have 170-350 packages to deliver per shift.

Insider interviewed three drivers who expanded on the difficulties of such a fast-paced job.

The drivers confirmed many things that have been reported before, included peeing in water bottles.

Before stepping down as CEO this year, Jeff Bezos built the Amazon empire around being customer-obsessed. But there's a lot that goes into getting packages delivered in two days.

Sometimes, it comes at the expense of human dignity, three workers told Insider in new interviews, expanding on themes workers have previously detailed in recent years. The three workers drive for various Amazon Delivery Service Partners, or DSPs, around the country. Insider has verified their identities and jobs but is withholding full names at their request over fear of retaliation by the company.

The drivers say usual package loads can be anywhere from 170 to 375 packages a day on a regular shift, not just during Prime week. At times, their scheduled stops can come out to more than 190. For busy shifts, the drivers confirmed what others have said before: that peeing in water bottles is sometimes just a part of the job - not unlike many other drivers have complained about over the years to stay on pace and meet high delivery quotas.

"I resort to peeing in bottles, and women urinate through funnels into bottles, just so I'm able to get done with my deliveries," Valerie G, a driver for one of Amazon's Delivery Service Partners (DSP), told Insider. "Those conditions are extremely unsanitary, and we are there with all those packages and our own urine and bodily fluids. That's unsanitary for the customers receiving the packages."