Doing the Customer Experience Right, with Stacy Sherman
Secret Sauce 365
English - October 28, 2021 08:00 - 31 minutes - 43.4 MB - ★★★★★ - 3 ratingsMarketing Business answers sauce advice business companies develop industry information insurance management Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: What You Need To Know About Commercial Real Estate with Debbie Myers
What You Will Learn: What is the difference between customer experience and customer service? What is customer journey mapping? How does the customer experience (CX) affect customer retention? How do you start best practices for the customer experience? How can a high-level customer experience be a game-changer for your business? About Stacy Sherman
Stacy Sherman is an award-winning certified customer experience (CX) keynote speaker, author, podcaster, and founder of DoingCXRight®—a Heart & Science™ framework that accelerates customer loyalty, referrals, and revenue.
Resources: Website: https://doingcxright.com/ YouTube: www.youtube.com/channel/UCQu4U9uRSUhPoQE-jTBYQ2A Linkedin: www.linkedin.com/in/stacysherman/ Twitter: twitter.com/stacysherman Instagram: www.instagram.com/doingcxright/