Secret Leaders with Dan Murray-Serter artwork

Tripadvisor: how to lead a company for 22 years, with Founder and CEO Steve Kaufer

Secret Leaders with Dan Murray-Serter

English - April 19, 2022 06:00 - 1 hour - ★★★★★ - 20 ratings
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If you’ve been on holiday - if you’ve been anywhere you’ve Googled - you’ve probably used Tripadvisor. It’s just one of those names synonymous with the internet, and it’s not just because their SEO has been amazing - they’ve been going for 22 years. 
Extraordinarily it’s had the same person leading it all this time - Steve Kaufer, who’s finally stepping down this year. 
Tripadvisor has been through a variety of management changes along the way, which have forced Steve to adapt but he’s still here, although not for much longer. Find out why now’s the time he’s leaving.
We talk about:

The unlikely birth of Tripadvisor

The difference between hindsight and wisdom

How to handle a business which loses 90% of its revenue 

The most renewed thing on Tripadvisor

How to manage change in company ownership 

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Sponsors
Vorboss - get better internet: https://vorboss.com/secretleaders
Vanta - get 20% off security certifications like ISO27001 and SOC2: https://vanta.com/secretleaders
Vertice - save on your SaaS or cloud spend ($5k off or a free benchmark) using the code secretleaders: https://www.vertice.one/l/secretleaders
--
Newsletter
Sign up here: https://secretleaders.email/
You can find our historic newsletters here: https://www.secretleaders.com/episodes

If you’ve been on holiday - if you’ve been anywhere you’ve Googled - you’ve probably used Tripadvisor. It’s just one of those names synonymous with the internet, and it’s not just because their SEO has been amazing - they’ve been going for 22 years. 

Extraordinarily it’s had the same person leading it all this time - Steve Kaufer, who’s finally stepping down this year. 

Tripadvisor has been through a variety of management changes along the way, which have forced Steve to adapt but he’s still here, although not for much longer. Find out why now’s the time he’s leaving.

We talk about:


The unlikely birth of Tripadvisor
The difference between hindsight and wisdom
How to handle a business which loses 90% of its revenue 
The most renewed thing on Tripadvisor
How to manage change in company ownership 

--

Sponsors

Vorboss - get better internet: https://vorboss.com/secretleaders

Vanta - get 20% off security certifications like ISO27001 and SOC2: https://vanta.com/secretleaders

Vertice - save on your SaaS or cloud spend ($5k off or a free benchmark) using the code secretleaders: https://www.vertice.one/l/secretleaders

--

Newsletter

Sign up here: https://secretleaders.email/

You can find our historic newsletters here: https://www.secretleaders.com/episodes