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Amazon's existential problem
Seattle Now
English - June 17, 2021 12:00 - 12 minutes - 13 MB - ★★★★★ - 584 ratingsDaily News News Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: Trans identity in the Old West
Next Episode: Casual Friday: 'Do I have to pull a busboy aside?'
Amazon's success has come from its obsessive focus on customers. But that focus is causing an existential problem for the company - and its huge force of hourly workers.
Guest: Karen Weise, Seattle-based New York Times tech reporter
Read the Times' full investigation into Amazon's workplace practices: https://www.nytimes.com/interactive/2021/06/15/us/amazon-workers.html