Seatrade Cruise Talks
105 episodes - English - Latest episode: 21 days ago -Seatrade Cruise Talks Podcasts brings the latest updates and trends from around the cruise industry to your fingertips!
Join Seatrade Cruise Talks to hear about the latest innovations across cruise, from technology on board enhancing guest experience, to operating retail spaces on board.
Plus tune in weekly to listen in on candid conversations between cruise professionals and industry leaders, as we discuss the future of cruise, with the people making waves.
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Episodes
Ship Safety Spotlight | Richard McCormick, Survitec
March 29, 2024 13:00 - 24 minutes - 33.1 MBIn this week’s Ship Safety Spotlight, sponsored by Survitec, Seatrade Cruise's Holly Payne is joined by Richard McCormick, Commercial Director of MES and AES Systems for Survitec. The pair explore the critical role of safety in the cruise industry, and particularly the advancements in ship evacuation technology. Tune in to discover how Survitec's Seahaven Advanced Evacuation System, redefines safety at sea. With its fully automated, rapid evacuation capability, launching at the push of a b...
Eat, Drink, Cruise | Charles Steadman, Virgin Voyages
March 28, 2024 13:00 - 29 minutes - 41 MBIn this week's episode, Ken Taylor hosts Charles Steadman, Director of Food and Beverage Experiences and Strategic Partnerships at Virgin Voyages. Together, they delve into the captivating journey behind the creation of Virgin's distinctive brand and its innovative food and beverage offerings. Explore Virgin Voyages' fresh perspective on onboard drinking & dining, shaped by collaborations with artists, musicians, and other creatives to elevate the experience for sailors. Charles offers ...
Eat. Drink. Cruise. | Zach Sulkes, Carnival Cruise Line
March 20, 2024 10:45 - 29 minutes - 40 MBIn this weeks episode Ken sits down with Zach Sulkes, AVP of Beverage Operations for Carnival Cruise Line, bringing over 20 years of industry experience to the table. From his tenure at Bacardi to his current role at Carnival, Zach offers a unique perspective on the dynamics of cruise F&B. Discover how Carnival is leading the charge in F&B sustainability, reducing food waste, and pioneering circular packaging initiatives. Dive into the immersive bar experiences aboard Carnival's XL class sh...
Tech Talks | Barbara Buczek, Cruise Saudi
March 15, 2024 13:00 - 25 minutes - 35.5 MBExplore the forefront of tech innovation and how to harness technology to create a world leading cruise destination, with Barbara Buczek, Chief Destination Experiences Officer at Cruise Saudi, as she joins David Tibbles on the brand new season of Tech Talks Podcast. In this captivating discussion, Barbara unveils the ambitious vision of Cruise Saudi in shaping the future of cruise in Saudi Arabia, and the role technology plays in their plans, crafting immersive experiences for guests and us...
Eat. Drink. Cruise. | Molly Brandt, gategroup
March 12, 2024 13:00 - 27 minutes - 37.1 MBJoin Ken Taylor this week on Eat. Drink. Cruise as he is joined by Executive Chef Molly Brandt, providing a sneak peak into her life and culinary philosophy. Molly shares insights from her journey as a chef, from graduating from the CIA, to being one of the first North American female chefs to lead a chef driven concept: 150 Central Park on Allure of the Seas. Molly shares unique insights from her time at sea, since which, Molly has consulted for an array of cruise lines, before her curren...
The Retail Wave Makers | Daniel Buergo, Starboard Cruise Services
March 07, 2024 13:00 - 19 minutes - 27.3 MBDive into the world of cruise retail onboard as this week, Nadine Heubel spoke with Daniel Buergo, Senior District Manager for Starboard Cruise Services. They explore building relationships, maximizing sales, and curating unforgettable guest experiences. Daniel, with over 28 years of retail experience, shares insights from managing retail revenue across 19 ships across 3 diverse cruise brands. Explore the intricacies of building strong relationships, maximizing sales, and creating unforge...
Eat. Drink. Cruise. | Cornelius Gallagher, Celebrity Cruises
March 05, 2024 13:00 - 30 minutes - 41.4 MBEmbark on a culinary journey like no other with "Eat. Drink. Cruise." your passport to the dynamic world of food and beverage onboard cruise ships, with our host Ken Taylor. In our first episode, we delve deep into the heart of the industry with none other than Cornelius Gallagher, Vice President of Hotel Operations for Celebrity Cruises. From sustainability initiatives to culinary innovation, Gallagher shares how trends in hospitality are reshaping the onboard experience. Exploring the i...
The Retail Wave Makers | Chris "The Flying Scotsman", Carnival Cruise Line
February 23, 2024 13:00 - 23 minutes - 31.9 MBIn the latest episode of The Retail Wave Makers Season 3, where we hear from different departments on board the ship and their interaction with retail, Nadine is joined today by Chris "The Flying Scotsman" Williams, Cruise Director on board Carnival Celebration! Nadine and Chris explore the intricacies of being the face of the ship and the vital role of communication between departments, especially with retail. Chris sheds light on the unique initiatives and events that drive engagement, su...
Cruise Convos | Lisa Lutoff-Perlo
February 20, 2024 13:00 - 23 minutes - 32.8 MBJoin Claudine for the season finale of Cruise Convos as she sits down for an exclusive interview with Lisa Lutoff-Perlo, an extraordinary trailblazer in the cruise industry. Lisa shares her inspiring journey from starting out in an entry-level position to rising to the top as President and CEO of Celebrity Cruises. Reflecting on her 39-year career, Lisa reveals the challenges she faced in a male-dominated industry and the invaluable lessons she learned along the way. From overcoming rejecti...
The Retail Wave Makers | Chris Harrington, Anglo Eastern Leisure Management
February 07, 2024 13:00 - 29 minutes - 40.6 MBThis week, Nadine welcomes a special guest all the way from Antarctica, Chris Harrington, a Hotel Director at Anglo Eastern Leisure Management. Listen in, as Chris provides an insider's view into the life of a Hotel Director aboard an expedition ship, where he juggles numerous responsibilities and oversees the entire commercial operation. Delve into his rich experience as he compares retail dynamics between ocean-going cruise ships and expedition vessels, unveiling successful retail initiat...
Cruise Convos | Susie Flores, Countdown Travels
February 02, 2024 13:00 - 28 minutes - 39.7 MBHear from a travel advisor's perspective this week, as Claudine engages in a captivating conversation with Susie Flores, the CEO and Founder of Countdown Travels LLC. With an astounding 95% of Countdown Travels' sales attributed to cruise travel, Susie provides valuable insights into the shifting dynamics of selling cruise packages. With a whopping 99% of these sales driven by the power of social media, Susie unpacks this shift in consumer booking and how she has harnessed the power of soc...
Cruise Convos | Julian Pfitzner, Hapag-Lloyd Cruises
January 25, 2024 13:00 - 23 minutes - 32.6 MBClaudine is joined by Julian, the CEO of Hapag-Lloyd Cruises this week for a captivating episode filled with career reflections, leadership tips, industry successes, and a sneak peek into the future of Hapag Lloyd Cruises. Together, they delve into Julian's remarkable career journey, recounting his beginnings as a first-time cruiser on the Europa and tracing his impressive ascent to the position of CEO of Hapag-Lloyd Cruises in 2020. Julian takes a moment to reflect on the highlights of 2...
The Retail Wave Makers | Captain Eric Barhorst, Holland America Line
January 23, 2024 13:00 - 20 minutes - 27.5 MBHave you ever wondered what a Captain of a cruise ship does on a day to day basis and how they are involved with each department onboard? This week, Nadine is joined by Captain Eric Barhorst, of Holland America Line who joined the podcast from onboard the MS Nieuw Statendam in Iceland! Listen in to hear more about the responsibilities of a Captain from navigating the ship, ensuring efficient operations to overseeing the business side of things onboard. In particular, Eric shares how he wo...
Cruise Convos | Dan Cockerell
January 12, 2024 13:00 - 24 minutes - 33.1 MBDuring this week's episode, Claudine speaks with Dan Cockerell - a seasoned consultant to companies across the service and hospitality sectors. Dan draws on 26 years experience at Walt Disney Company, starting his career as a parking attendant; and 26 years later, a Vice President leading 12,000 cast members at the largest theme park in the world! Drawing on his extensive career, he shares insights into his own leadership style and work philosophy whilst Claudine & Dan discuss what makes...
Cruise Convos | Anne Kalosh, Seatrade Cruise
November 09, 2023 13:00 - 24 minutes - 34.1 MBDiscover how a cruise industry expert has seen the industry evolve over recent years, and where she sees the industry going in the future. This week Claudine speaks with Seatrade Cruise's own Anne Kalosh, Editor, Seatrade Cruise News & Senior Associate Editor, Seatrade Cruise Review. Claudine and Anne discuss her long-lasting career in the cruise industry and some of the most memorable moments she has documented throughout her career, covering global stories, reporting both breaking and in...
Cruise Convos | Dr Grant Van Ulbrich, Royal Caribbean Cruise Line
October 19, 2023 13:00 - 27 minutes - 38 MBThis week Claudine speaks all things diversity, inclusion and self-improvement, with none other than Dr Grant Van Ulbrich, Director of International Sales Transformation at Royal Caribbean Cruise Line! Having worked at sea for 10-15 years, and now been with Royal Caribbean Cruise Line for over 15 years, Grant shares his secrets to being successful as a cruise industry leader, and how this goes hand in hand with pushing diversity, inclusion and equity as core values. Plus, find out how his ...
Cruise News & Trends | Sarina Bratton, Ponant
October 11, 2023 13:00 - 19 minutes - 27.1 MBThis weeks episode takes a deep dive into cruise operations in the Asia Pacific region, teasing some of the important topics to be addressed in the upcoming Seatrade Cruise Asia Pacific conference 2023, coming to Hong Kong this October 24-26. Chiara Giorgi is joined by a cruise industry trailblazer, Sarina Bratton, Chairman Asia Pacific and Special Advisor at PONANT, considered Australia's First Lady of cruising. Sarina shares her insights into recent developments and outlook for cruise t...
Cruise Convos | Marie-Andrée Blanchet, Port of Quebec
September 27, 2023 13:00 - 27 minutes - 37.5 MBDo you want to get to know decision makers in the cruise industry better this World Tourism Day? Join Claudine this week to celebrate tourism, as she spoke with Marie-Andrée Blanchet, Director of Cruise at the Port of Quebec! Marie tells all about her career in the cruise industry, sharing success stories from working at the port of Quebec for the last 10 years, Marie & Claudine discuss the changing cruise season in Canada, seeing the benefits of cruise ripple throughout the community of Q...
Marine Interiors Global Expo Special
September 01, 2023 13:00 - 33 minutes - 46.1 MBJoin Seatrade Cruise's Holly Payne in conversation with Tal Danai and Lars Kruse, as they talk all things cruise and ferry interiors ahead of next weeks Marine Interiors Global Expo, in Hamburg. They discuss the influences they are seeing on ship design and build, from the growing importance of all aspects of sustainability. Plus, they look into the future to innovations that are shaping cruise and ferry design to continue providing exceptional guest experiences for a wide variety of cruise...
Cruise Convos | Where Travel Can Take You
August 17, 2023 13:00 - 30 minutes - 41.9 MBCruise Convos Season 2 is out now! Don't miss episode 1 as Claudine Pohl is joined by industry trailblazer Denella Ri'chard, named in The Network Journal’s "25 Influential Women in Business" and Legacy Miami's "50 Most Powerful & Influential Business Leaders" of 2018. Denella sheds light on her path that led her to a career in the cruise industry and shares amazing stories working for Norwegian Cruise Line & Holland America line. Plus, the pair discuss starting your own business in the pa...
Cruise Convos | Travelling with Denella Ri'chard
August 17, 2023 13:00 - 30 minutes - 41.9 MBCruise Convos Season 2 is out now! Don't miss episode 1 as Claudine Pohl is joined by industry trailblazer Denella Ri'chard, named in The Network Journal’s "25 Influential Women in Business" and Legacy Miami's "50 Most Powerful & Influential Business Leaders" of 2018. Denella sheds light on her path that led her to a career in the cruise industry and shares amazing stories working for Norwegian Cruise Line & Holland America line. Plus, the pair discuss starting your own business in the pa...
Cruise News & Trends | July '23
August 11, 2023 12:00 - 15 minutes - 21 MBJoin Seatrade Cruise's Holly Payne and Rachel Wehrle in the latest episode of Cruise News & Trends, filling you in on all of the top news & trending stories from July 2023. Tune in as they discuss: New ships launching and newbuilds on the horizon from Explora Journeys, Seabourn, Crystal Cruises and TUI River Cruises Exciting New F&B partnerships and offerings from Virgin Voyages, Carnival Cruise line, Princess Cruises, and innovation at AIDA Cruises who are recycling food waste into beau...
Cruise Convos | Ryan Stana, RWS Global
July 27, 2023 13:00 - 28 minutes - 39.3 MBThis weeks Season 1 finale sees Claudine joined by special guest Ryan Stana, CEO and Founder of RWS Global, to learn how he went from entrepreneur to Emmy winner! Claudine & Ryan discuss everything from being an only child to starting their own businesses, and everything in between - including winning an Emmy! Ryan shares insight into his successful career as an entrepreneur and the story behind starting RWS Global, from its inception to the growth of the business around the globe. Plus, ...
Cruise Convos | From Entrepreneur to Emmy Winner
July 27, 2023 13:00 - 28 minutes - 39.3 MBThis weeks Season 1 finale sees Claudine joined by special guest Ryan Stana, CEO and Founder of RWS Global. Claudine & Ryan discuss everything from being an only child to starting their own businesses, and everything in between - including winning an Emmy! Ryan shares insight into his successful career as an entrepreneur and the story behind starting RWS Global, from its inception to the growth of the business around the globe. Plus, Ryan shares insight into the work he does in the cruise...
Cruise Convos | Port Agent Chronicles
July 21, 2023 13:00 - 24 minutes - 33.6 MBJoin Claudine Pohl this week as she chats with a port agent for the first time on Cruise Convos, Mim Larsson from SDK Cruise! Tune in to find out what life is like as a port agent, where no two days are the same! As Mim shares hilarious stories from her career so far. Plus the pair discuss how they have witnessed the industry evolve over their careers, and where it could be in 10 years!
Cruise Convos | Mim Larsson, SDK Cruise
July 21, 2023 13:00 - 24 minutes - 33.6 MBJoin Claudine Pohl this week as she chats with a port agent for the first time on Cruise Convos, Mim Larsson from SDK Cruise! Tune in to find out what life is like as a port agent, where no two days are the same! As Mim shares hilarious stories from her career so far. Plus the pair discuss how they have witnessed the industry evolve over their careers, and where it could be in 10 years!
Tech Talks | Joel Tasche, CleanHub
July 14, 2023 13:00 - 24 minutes - 22.7 MBTune in to the final episode of season 1 of Tech Talks, with Ian Richardson, a Seatrade Cruise Talks Podcast. Ian chats with Joel Tasche, Co-CEO and Founder of CleanHub. Joel tells all about his mission at CleanHub, to address plastic pollution. How? By building waste management systems and infrastructure in coastal areas where a significant amount of plastic waste enters the oceans. Plus, they discuss the next steps towards CleanHub's goal to prevent 50% of new ocean plastic and collect...
Tech Talks | Tech Solutions to Plastic Pollution
July 14, 2023 13:00 - 24 minutes - 22.7 MBTune in to the final episode of season 1 of Tech Talks, with Ian Richardson, a Seatrade Cruise Talks Podcast. Ian chats with Joel Tasche, Co-CEO and Founder of CleanHub. Joel tells all about his mission at CleanHub, to address plastic pollution. How? By building waste management systems and infrastructure in coastal areas where a significant amount of plastic waste enters the oceans. Plus, they discuss the next steps towards CleanHub's goal to prevent 50% of new ocean plastic and collect...
Cruise Convos | Cruise is Booming in Hamburg
July 06, 2023 13:00 - 26 minutes - 35.8 MBIn this week's episode of Cruise Convos, Claudine Pohl is joined by Simone Maraschi, Managing Director at Cruise Gate Hamburg! With Hamburg celebrating a season of more cruise calls than ever, Claudine and Simone discuss what makes Hamburg such a special cruise destination, all year round! Plus, as the Chair of the Cruise Europe Sustainability Committee, Simone shares insights into how sustainable initiatives have shaped Hamburg Cruise Port, with a strong commitment to improving and reduci...
Cruise Convos | Simone Maraschi, Cruise Gate Hamburg
July 06, 2023 13:00 - 26 minutes - 35.8 MBIn this week's episode of Cruise Convos, Claudine Pohl is joined by Simone Maraschi, Managing Director at Cruise Gate Hamburg! With Hamburg celebrating a season of more cruise calls than ever, Claudine and Simone discuss what makes Hamburg such a special cruise destination, all year round! Plus, as the Chair of the Cruise Europe Sustainability Committee, Simone shares insights into how sustainable initiatives have shaped Hamburg Cruise Port, with a strong commitment to improving and reduci...
Tech Talks | Greg Ross-Munro, Sourcetoad
June 26, 2023 13:00 - 27 minutes - 25.3 MBJoin host Ian Richardson as he sits down with Greg Ross-Munro, the visionary CEO of Sourcetoad, in this week's episode of Tech Talks podcast, as Greg reveals the fascinating world of cruise mobile apps and their impact on the customer and crew experience. In this insightful episode, Greg and Ian delve into the ways in which innovative onboard apps and seamless communications are revolutionizing the cruise industry. Discover how these cutting-edge solutions are enhancing security, improving ...
Tech Talks | Unlocking the Potential of Cruise Mobile Apps
June 26, 2023 13:00 - 27 minutes - 25.3 MBJoin host Ian Richardson as he sits down with Greg Ross-Munro, the visionary CEO of Sourcetoad, in this week's episode of Tech Talks podcast, as Greg reveals the fascinating world of cruise mobile apps and their impact on the customer and crew experience. In this insightful episode, Greg and Ian delve into the ways in which innovative onboard apps and seamless communications are revolutionizing the cruise industry. Discover how these cutting-edge solutions are enhancing security, improving ...
Cruise Convos | Travel Tips from a Cruise Blogger
June 15, 2023 13:00 - 26 minutes - 36.8 MBTune in this week as Claudine speaks with Ilana from Life Well Cruised - a full time cruise blogger! Claudine and Ilana talk all things cruise content creation, and the impact of creating authentic content to connect cruise lines with cruise guests of all ages & interests! Ilana talks some of her favourite memories of cruising with her family and offers Claudine some tips for her upcoming trips! Plus, as always Ilana looks back, to offer her younger self some advice - tune in to find ou...
Cruise Convos | Ilana, Life Well Cruised
June 15, 2023 13:00 - 26 minutes - 36.8 MBTune in this week as Claudine speaks with Ilana from Life Well Cruised - a full time cruise blogger! Claudine and Ilana talk all things cruise content creation, and the impact of creating authentic content to connect cruise lines with cruise guests of all ages & interests! Ilana talks some of her favourite memories of cruising with her family and offers Claudine some tips for her upcoming trips! Plus, as always Ilana looks back, to offer her younger self some advice - tune in to find ou...
Cruise News & Trends | World Ocean Day with ORCA
June 08, 2023 13:00 - 35 minutes - 48.3 MBIn today's special edition of Cruise News & Trend podcast, celebrate World Ocean Day with Seatrade Cruise's Holly Payne & Rachel Wehrle, chatting with special guests: Kate Weston and Steve Jones from ORCA, a whale and dolphin conservation charity. Kate & Steve shed light on some of the conservation work that ORCA do with their partners to protect our oceans! From educating guests on board, working with shoreside experts & itinerary planners, to placing ocean conservationists on board to mon...
Cruise News & Trends | World Ocean Day
June 08, 2023 13:00 - 35 minutes - 48.3 MBIn today's special edition of Cruise News & Trend podcast, celebrate World Ocean Day with Seatrade Cruise's Holly Payne & Rachel Wehrle, chatting with special guests: Kate Weston and Steve Jones from ORCA, a whale and dolphin conservation charity. Kate & Steve shed light on some of the conservation work that ORCA do with their partners to protect our oceans! From educating guests on board, working with shoreside experts & itinerary planners, to placing ocean conservationists on board to mon...
Cruise Convos | Life as a Top Chef at Sea
June 01, 2023 13:00 - 30 minutes - 41.2 MBJoin us for a hilarious and inspiring conversation on this week's episode of Cruise Convos! Claudine sits down with Tom Goetter, VP Hotel Operations at Scenic Luxury Cruises & Tours, an esteemed world-renowned chef aboard Scenic Eclipse. Tom recently showcased his culinary prowess on the hit TV show "Top Chef: World All Stars" and is currently captivating audiences on "Maritime Masters." Together, Tom and Claudine discuss life onboard as a Top Chef! Discover Tom's remarkable journey as a c...
Cruise Convos | Tom Goetter, Scenic Luxury Cruises & Tours
June 01, 2023 13:00 - 30 minutes - 41.2 MBJoin us for a hilarious and inspiring conversation on this week's episode of Cruise Convos! Claudine sits down with Tom Goetter, VP Hotel Operations at Scenic Luxury Cruises & Tours, an esteemed world-renowned chef aboard Scenic Eclipse. Tom recently showcased his culinary prowess on the hit TV show "Top Chef: World All Stars" and is currently captivating audiences on "Maritime Masters." Together, Tom and Claudine discuss life onboard as a Top Chef! Discover Tom's remarkable journey as a c...
Tech Talks | Tracey Estes & Jeffrey Weiland, LG Technologies
May 26, 2023 13:00 - 26 minutes - 36.5 MBIn this weeks episode of Tech Talks, Ian Richardson chats with Tracey Estes & Jeffrey Weiland from LG Technologies to discuss some of the recent tech innovations onboard & how they being used to improves the guest experience for cruisers! Tracey & Jeff fill us in on the latest innovations at LG Electronics, from display technology to robots. Find out how this technology has evolved from land to sea, including tech they have designed specifically for cruise, from marine grade DVLED screens...
Tech Talks | Harnessing Tech to Elevate Guest Experience
May 26, 2023 13:00 - 26 minutes - 36.5 MBIn this weeks episode of Tech Talks, Ian Richardson chats with Tracey Estes & Jeffrey Weiland from LG Technologies to discuss some of the recent tech innovations onboard & how they being used to improves the guest experience for cruisers! Tracey & Jeff fill us in on the latest innovations at LG Electronics, from display technology to robots. Find out how this technology has evolved from land to sea, including tech they have designed specifically for cruise, from marine grade DVLED screens...
Tech Talks | Emma Cruises
May 19, 2023 13:00 - 26 minutes - 36.8 MBJoin Ian Richardson whilst he chats with @EmmaCruises, a full time cruise content creator & vlogger, on this episode of Tech Talks! Ian & Emma discuss her love for cruising and how she started as a content creator to how she got to where she is today with 238K subscribers on YouTube! Plus, hear from Emma her top tips for content creation & how cruise lines can continue to use platforms like YouTube to connect with future guests authentically! Ian finds out how innovations in technology on ...
Tech Talks | Inside the Life of a Cruise Vlogger
May 19, 2023 13:00 - 26 minutes - 36.8 MBJoin Ian Richardson whilst he chats with @EmmaCruises, a full time cruise content creator & vlogger, on this episode of Tech Talks! Ian & Emma discuss her love for cruising and how she started as a content creator to how she got to where she is today with 238K subscribers on YouTube! Plus, hear from Emma her top tips for content creation & how cruise lines can continue to use platforms like YouTube to connect with future guests authentically! Ian finds out how innovations in technology on ...
Cruise Convos | Kris Endreson, MSC Cruises USA
May 11, 2023 13:00 - 26 minutes - 36.2 MBIn this weeks episode of Cruise Convos, Claudine chats with Kris Endreson, VP Strategic Sales at MSC Cruises USA. Kris gives Claudine insight into the fastest growing cruise line around the world, and their current growth in the North American market! What does the future hold for MSC Cruises world-wide? Kris shares some insight on current projects, including new home ports in North America, new ships on the way, and destination developments in the Bahamas! Kris also shares her history i...
Cruise Convos | The Fastest Growing Cruise Line
May 11, 2023 13:00 - 26 minutes - 36.2 MBIn this weeks episode of Cruise Convos, Claudine chats with Kris Endreson, VP Strategic Sales at MSC Cruises USA. Kris gives Claudine insight into the fastest growing cruise line around the world, and their current growth in the North American market! What does the future hold for MSC Cruises world-wide? Kris shares some insight on current projects, including new home ports in North America, new ships on the way, and destination developments in the Bahamas! Kris also shares her history i...
The Retail Wave Makers | Missing the Boat is Never an Option!
April 27, 2023 13:00 - 25 minutes - 34.6 MBIn this week's episode of The Retail Wave Makers, Nadine welcomes Mark Birnie, Deputy CEO & Chief Operations Officer of Harding Plus, taking a deeper dive into the supply chain planning, forecasting and logistics that are an integral part of the cruise retail business! Mark shares his secrets to managing the complexities of replenishing a cruise ship, ensuring the right product makes it to the right guests, on the right ship, on time. Mark shares some of the lessons learnt from the recent ...
The Retail Wave Makers | Mark Birnie, Harding+
April 27, 2023 13:00 - 25 minutes - 34.6 MBIn this week's episode of The Retail Wave Makers, Nadine welcomes Mark Birnie, Deputy CEO & Chief Operations Officer of Harding Plus, taking a deeper dive into the supply chain planning, forecasting and logistics that are an integral part of the cruise retail business! Mark shares his secrets to managing the complexities of replenishing a cruise ship, ensuring the right product makes it to the right guests, on the right ship, on time. Mark shares some of the lessons learnt from the recent ...
Cruise Convos | Rafat Ali, Skift
April 13, 2023 05:55 - 26 minutes - 36.3 MBIn this week Cruise Convos SPECIAL, Claudine is joined by Rafat Ali, Founder & CEO of Skift, a company providing news & insights into the travel & tourism industry, named one of the most influential people in tourism worldwide! Rafat offers some outside perspective on the cruise industry trends & traveler behaviour. Plus, Claudine quizzes Rafat on how technological innovations will likely change travel marketing, tourism operations & traveler expectations into the future - from FinTech to...
Cruise Convos | Insights on Traveler Behaviour
April 13, 2023 05:55 - 26 minutes - 36.3 MBIn this week Cruise Convos SPECIAL, Claudine is joined by Rafat Ali, Founder & CEO of Skift, a company providing news & insights into the travel & tourism industry, named one of the most influential people in tourism worldwide! Rafat offers some outside perspective on the cruise industry trends & traveler behaviour. Plus, Claudine quizzes Rafat on how technological innovations will likely change travel marketing, tourism operations & traveler expectations into the future - from FinTech to...
Cruise News & Trends | Ryan Stana, RWS Entertainment Group
March 23, 2023 05:55 - 27 minutes - 38.3 MBJoin the Seatrade Cruise team from across the pond, as Holly Payne and Rachel Wehrle keep you up-to-date on the latest news & trends across the industry! Today, they welcome special guest Ryan Stana, Global CEO RWS Entertainment Group to discuss one of the industry's most trendy & booming sectors - entertainment. They discuss the intersection of entertainment & cruise and some of their greatest memories on board and the latest trends that are taking over from immersive experiences to them...
Cruise News & Trends | Entertainment Segment
March 23, 2023 05:55 - 27 minutes - 38.3 MBJoin the Seatrade Cruise team from across the pond, as Holly Payne and Rachel Wehrle keep you up-to-date on the latest news & trends across the industry! Today, they welcome special guest Ryan Stana, Global CEO RWS Entertainment Group to discuss one of the industry's most trendy & booming sectors - entertainment. They discuss the intersection of entertainment & cruise and some of their greatest memories on board and the latest trends that are taking over from immersive experiences to them...