Read the full Show Notes and search through the world’s largest audio library on Scrum directly on the Scrum Master Toolbox Podcast website: http://bit.ly/SMTP_ShowNotes.

There are characteristics we see over and over again in great product owners, we discuss those with Ines, and we cover User Story Mapping, a technique to help PO’s improve their game.

The Great Product Owner: 3 characteristics for great Product Owners

Ines describes for us 3 characteristics for great Product Owners which help the teams to understand the context and impact of their work, to feel motivated to contribute to the product, as well as to understand all the necessary details before committing to do the work.

The Bad Product Owner: The Busy, Bossy and Absent PO

In this segment, we talk about the PO  that was just a broken telephone for the team, and on top of that was bossy and too busy to answer questions. When you see these characteristics in the PO, what do you do? We discuss some approaches that might help, and discuss the Story Mapping technique (See here for a fully defined facilitation guide for the Story Mapping worksho

Are you having trouble helping the team working well with their Product Owner? We’ve put together a course to help you work on the collaboration team-product owner. You can find it at: bit.ly/coachyourpo. 18 modules, 8+ hours of modules with tools and techniques that you can use to help teams and PO’s collaborate.

About Ines Garcia

Ines is an Agile Coach, a Certified Scrum Professional® (CSP-SM), and a Salesforce MVP. She focuses on helping organizations every day to become more Agile whilst delivering Salesforce technology. She consults, speaks, and trains in these arenas always with the end in mind of enabling an evolution (not revolution).

You can link with Ines Garcia on LinkedIn and connect with Ines Garcia on Twitter.

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