126: How to Have Awkward Conversations With Your Client

So you’re looking to make a change that impacts your clients. Maybe it’s transitioning their work to your team members, increasing their pricing, or releasing them all together. These conversations can feel super awkward… so awkward that maybe you’ve been avoiding them all together.

Listen, I despise awkward conversations as much as you probably do, but I also know that going through the process of having these interactions helps us grow – and ultimately helps the other person too.

What’s in this episode:

4 steps to having awkward conversations

How to deliver your message with confidence

When fear is a sign you should pause 

How to maintain great relationships with your clients

For full show notes, resources, and links, head to https://nicolejacksonmiller.com/126

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