Treating all people well creates positive situations for everyone. Slow down, talk to people and create relationships, not just transactions. #SaturdayMorningHustle advice for the Easter weekend. Has this happened to you? Positive or negative?

In business, we always focus on customer service. But, what if we do less training on what to say and when to say it and put more emphasis on being open to the needs of the person walking in the door, calling on the phone, etc...? That would make for happier employees, customers, vendors, etc.... and that's good for business.