New Insights & Benchmarks for Customer Experience

Sales Pipeline Radio

English - May 13, 2022 21:12 - 19 minutes - 17.9 MB - ★★★★ - 16 ratings
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Previous Episode: How CROs Can Flip the Relationship with Finance

Next Episode: Read the Virtual Room! Interpersonal Connection/Relationship Skills for the Current Virtual Era

This week's show is entitled, "New Insights & Benchmarks for Customer Experience" and my guest is Alan Gonsenhauser, Principal & Founder at Demand Revenue.

Tune in to hear more about prioritizing the customer experience and learn:

the difference between the infinite loop of prospect experience and lead management
the risk of aggressive over-marketing
how to utilize NPS to energize your organization
how CMOs can avoid common pitfalls through innovation

Listen in now for this and MORE, watch the video or read the transcript on the Heinz Marketing blog starting Mon. 5/16/22 (search Gonsenhauser).

I interview the best and brightest minds in sales and Marketing. If you would like to be a guest on Sales Pipeline Radio send an email to [email protected]. For sponsorship opportunities, contact [email protected]