Across three episodes, Jeff Richards and David Beard from the Sage CRM team talk with Nick Rainbird, of Entegraty Rainbird Business Solutions who specialize in SageCRM consultancy, implementation, and support services to both the Sage business partner and Sage customer community.

In this episode David asks Nick to walk through a few more customer stories in manufacturing & membership scenarios, Jeff asks for Nick's view on cloud CRM usage by his customers and Jeff asks what Nick would like to see in future releases of Sage CRM.