Retail association: "No one wants a sick worker"

The woman at the centre of the Auckland case was a retail worker at A to Z Collections on High Street. According to health officials, she tried to call in sick - but after speaking with her manager, went to work. First Union, which represents retail workers, says its members are often made to feel responsible for inadequate staffing levels and feel pressured to cover for each other. Philippa talks with Greg Harford, Chief Executive of Retail NZ.