The pandemic has impacted the way people work, trade and patronise the central city. The once vibrant centre is missing international tourists, and thousands of workers who are now working from home. This coupled with a proliferation of empty shops for let, the ongoing, disruptive noisy City Rail Link construction project and an increase in crime have affected the face of the city. To discuss how to rise above the multiple challenges - Interim CE of Heart of the City Steve Armitage and Police Inspector Grae Anderson who is the acting Area Commander for Auckland Central.