The Office for the Privacy Commission is cracking down on property managers and landlords who risk breaching the Privacy Act in how they handle tenants' personal information. Renters groups call the industry a "wild west" with little regulation or oversight for how property managers and landlords conduct their business. They describe the invasive process of applying for flats; asked to provide information about their race, gender, sexual orientation, or political affiliations, or required to submit bank statements to show spending habits. Kathryn speaks with Ashok Jacob from Renters United, and the Deputy Privacy Commissioner, Liz MacPherson, about the guidelines the Commission has introduced for landlords and property managers.