Hundreds of previously declined ACC claims over surgical mesh injuries could be reassessed under new guidelines just issued.The changes follow a restorative justice process commissioned by the Health Ministry last year, in which hundreds of patients detailed the physical and mental trauma they experienced from surgical mesh complications.Many also spoke of the added stress of battling ACC for compensation. ACC now says if asked, it will reassess around 400 claims it has denied. Kathryn speaks with ACC Chief Customer Officer Emma Powell.