Canterbury University counselling service attracts complaints

Criticism about unprofessional counselling and lengthy wait-lists has prompted the University of Canterbury to consider changes to its Health Centre.
Student magazine Canta says an overwhelming number of students are leaving the university's free on-campus counselling feeling worse-off, after being told to 'try harder' to get better.
Some complain they feel they're being dismissed before they're ready to stop counselling.
The university says every complaint warrants attention and investigation.
Katie Todd reports.