Previous Episode: 31: Nawar Alsafar (Bytez)
Next Episode: 33: Mitch Stein (Pond)

Diane Wiredu is Founder of Lion Words, a B2B conversion copywriting firm. She helps companies create a clear, compelling message to a specific audience. We discuss her process for customer research and copywriting, and how that process leads to outperforming other methods.

Diane has a background in languages, having studied them at university. She speaks English, Spanish, Catalan, Italian, and half of French. (We'll round up and give her credit for all 5.)

"Copy is never written. Copy is assembled." –Eugene Schwartz


GUEST


Lion Words Website
Lion Words Newsletter
Diane Wiredu LinkedIn
Freebie: Voice of Customer Research Template

PODCAST


Safa Mahzari
Patreon
Alluxo Website

TERMS


B2B = business to business
ROAR = research, organize, assemble, review
KPI = key performance indicator
CTA = call to action
Demographics = external or physical factors of your audience (age, gender, location, etc.)
Psychographics = psychological factors of your audience (motivations, beliefs, ideas, etc.)
SaaS = software as a service

TIMESTAMPS


0:00 - Episode intro
1:16 - Diane's background
9:09 - What mistakes are founders making?
12:42 - The right copywriting process
22:16 - Clarity and consistency
37:22 - Customer funnels
42:32 - Customer research
56:38 - Diane's question for Safa
1:04:44 - Wrap up and final thoughts