Retales From the Frontline
32 episodes - English - Latest episode: 2 months ago - ★★★★★ - 19 ratings"Retales from the Frontline" features insights from some of the most well-known voices and thought leaders that retailers, brands and media have come to rely on to better understand the retail industry, consumer behavior and which commerce strategies are most effective. These thought leaders, experts and gurus are shaping retail globally and have been recognized as top business influencers. Hosted by Matt Rubel.
Hosted on Acast. See acast.com/privacy for more information.
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Episodes
NRF Big Show 2024 Series Part 3 with Purva Gupta and Lauri Joffe
February 15, 2024 22:21 - 23 minutes - 54.5 MBIn this episode, recorded at the NRF Big Show in NYC in January 2024, host Matt Rubel discusses the role of AI technology in retail with Purva Gupta, Co-Founder and CEO of Lily AI, and Lauri Joffe-Turjeman, CMO of American Freight." They explore the transformative impact of AI in enhancing consumer experiences, improving product discoverability, and driving business growth. The conversation underscores the importance of understanding consumer needs and continuous improvement in the retail lan...
NRF Big Show 2024 Series Part 2 with Greg Petro and Dana Telsey
February 08, 2024 21:28 - 22 minutes - 52 MBIn this episode, recorded at the NRF Big Show in NYC this January, host Matt Rubel sat down with with industry leaders Dana Telsey, CEO of Telsey Advisory Group, and Greg Petro, CEO of First Insight to discuss the 2024 retail landscape and how retailers can utilize technology to navigate ever-changing consumer sentiment and demand. Hosted on Acast. See acast.com/privacy for more information.
NRF Big Show 2024 Series Part 1 with Matt Shay and Sucharita Kodali
February 01, 2024 00:41 - 23 minutes - 52.7 MBIn this episode, recorded at the National Retail Federation (NRF) Big Show in New York City in January 2024, host Matt Rubel discusses current trends in the retail industry with NRF President & CEO Matt Shay and Forrester Retail Industry Analyst Sucharita Kodali. Topics of discussion include the role of technology (especially AI and generative AI) in shaping the industry, the rise of retail media and the significance of a strong online presence and social commerce for brands. Hosted on Acas...
Revlon and the Power of Beauty: Authenticity in the Age of TikTok
November 15, 2021 20:00 - 27 minutes - 38.3 MBThe beauty industry has become one of the retail world’s biggest success stories of the past two years. Beauty continues to empower with its transformational abilities while remaining a multi-billion-dollar industry. The evolution of the business makes it one of the most dynamic and fast-paced in the business world today. With indie and celebrity brands proliferating and wellness becoming front and center, Big Beauty is no longer just about selling the hottest lipstick color of the season. ...
Pfizer’s Sally Susman on How the Retail Industry Can Support Vaccine Efforts
December 23, 2020 02:40 - 28 minutes - 65.7 MBThe COVID-19 vaccine is one of the biggest scientific breakthroughs in 100 years, but transparency and overcommunicating about its safety and efficacy will be key to making millions of people feel confident enough to get the vaccine. That’s why President-elect Joe Biden and Vice President Mike Pence both got vaccinated on camera this week—to stress that the science is sound and the vaccine is safe. In this episode, host Matt Rubel interviews Sally Susman, EVP and Chief Corporate Affairs Offic...
Why Brands Need to Own Their Resale Channels or Risk Losing Out to Third-Party Resellers Like The RealReal and ThredUp
November 20, 2020 16:47 - 20 minutes - 46.5 MBRecommerce is growing as more consumers look to “shop their values” and buy fewer, better things in order to lessen their consumption footprint. For brands, taking control of their own resale operations is one key to not being left behind. In this episode, host Matt Rubel interviews Andy Ruben, CEO of Trove—a company that powers circular shopping for Levi’s, Patagonia, REI, Eileen Fisher and others—to find out how branded resale will figure into holiday shopping this year and in the future. ...
New Retail Realities: How COVID-19 Will Change Consumer Behavior, Supply Chains and AI
May 04, 2020 19:18 - 22 minutes - 31.5 MBWith retail stores beginning to reopen, everyone wants to know what the new retail reality will look like. In this episode, guest host Marigay McKee of Fernbrook Capital interviews EVRYTHNG CEO Niall Murphy, Lafayette 148 CEO Deirdre Quinn and Harvard Business School Professor Jeffrey Rayport about the impact the pandemic will have on the consumer mindset and the supply chain—and what retailers and brands need to do now to prepare for the post-COVID future. Hosted on Acast. See acast.com/pr...
Face Masks and COVID-19
April 20, 2020 19:43 - 18 minutes - 24.9 MBGovernor Cuomo and several other governors have now made wearing face masks in public mandatory. Meanwhile, essential retailers such as Kroger, Walmart and Sam’s Club have announced that all employees will be required to wear masks. Now that masks are compulsory for so many of us, everyone needs to know what makes one mask safer or better than another. In this episode, guest host Melissa Gonzalez interviews Angela Chan of Chargeurs and Christy Raedeke of Noble Biomaterials to find out what re...
The Stimulus Package
April 08, 2020 21:51 - 29 minutes - 40.7 MBWe’re pleased to share this exclusive Retales From the Frontline interview with NRF CEO Matt Shay, who joins our host, Matt Rubel, and retail influencer Steve Sadove to examine the impact of the recently passed stimulus package and its likely long-term effects on retail. Listen now to learn about these thought leaders’ key insights on the topic. Hosted on Acast. See acast.com/privacy for more information.
NRF Big Show 2020 Series, Part 3: First Insight and Li & Fung on Getting the Right Products to Market Faster and More Sustainably
January 24, 2020 21:22 - 17 minutes - 23.6 MBIn this episode, the third and last of our NRF 2020: Retail’s Big Show series, host Matt Rubel discusses voice of the customer data, 3D design tech and sustainability with First Insight CEO Greg Petro and Li & Fung President of Supply Chain Solutions Sean Coxall. Hosted on Acast. See acast.com/privacy for more information.
NRF Big Show Series, Part 2: Alibaba Launches “B2B Tuesday” for Small Businesses to Go Global
January 23, 2020 08:00 - 17 minutes - 39.6 MBAt NRF 2020: Retail’s Big Show, host Matt Rubel sat down with several high-profile executives to get their takes on where the retail industry is headed. In this episode, the second of our three-part Big Show series, John Caplan, Head of B2B North America for Alibaba.com, and Nicole Reyhle, Founder of Retail Minded and Spokesperson for American Express Small Business Saturday, discuss how small businesses can find the partners and tools they need to successfully sell across borders. Hosted o...
NRF Big Show 2020 Series, Part 1: NRF CEO Matt Shay on Tariffs and Transformation
January 22, 2020 14:00 - 20 minutes - 23.5 MBAt NRF 2020: Retail’s Big Show, host Matt Rubel sat down with several high-profile executives to get their takes on where the retail industry is headed. In this, the first of our three-part Big Show series, NRF President and CEO Matt Shay shares his thoughts on some of the most important issues in retail and the trends and developments that are likely to drive the industry in 2020. Hosted on Acast. See acast.com/privacy for more information.
Ken Downing on Bringing Fashion and Glamour to the American Dream Mall
October 29, 2019 18:58 - 25 minutes - 35.5 MBThe first phase of the new American Dream mall has just opened under the creative direction of Ken Downing, who served as Fashion Director of Neiman Marcus for nearly three decades before joining mall developer Triple Five Group as Chief Creative Officer. In this episode, Downing sits down with host Matt Rubel to share his creative vision for American Dream and talks about all the ways the new complex is redefining the American mall experience. Hosted on Acast. See acast.com/privacy for mor...
How to Build a Brand with Social Good in Its DNA
October 15, 2019 17:15 - 18 minutes - 16.8 MBWeaving social good into your brand’s DNA is no longer optional—customers expect it. In fact, 89% of Gen Zers would rather buy from a company that is addressing social or environmental issues than from one that is not, and 92% say they would switch to a brand associated with a good cause. In this episode, Lisa Gurwitch, President and CEO of Delivering Good, and Kelly Cobb, Vice President of Community and Giving at Bombas, sit down with host Matt Rubel to talk about how companies do well by do...
Cosmo Publisher Nancy Berger on Building Brands Millennials and Gen Zers Love
October 15, 2019 16:00 - 25 minutes - 22.9 MBNancy Berger is Publisher of Cosmopolitan—the biggest young women’s media brand in the world—as well as Seventeen and Women’s Health. She’s seen consumer magazines’ evolution into the digital age from the inside over her storied career, which has also included senior roles at Gourmet, Allure and Marie Claire. In this episode, Berger sits down with host Matt Rubel to talk about her career, the magazine business and what she’s learned about building brands that resonate with millennials and Gen...
Fern Mallis on New York Fashion Week (and How One Crumbling Ceiling Helped Create It)
September 11, 2019 18:38 - 24 minutes - 22.5 MBThe electricity went out during one of the runway shows. At another, the fashion editors got stuck in a broken elevator. But the last straw was when ceiling plaster came crumbling down on both the models on the catwalk and the press in the front row at one of the New York Market Week shows in 1991. That mini disaster was what spurred Fern Mallis to create a cohesive, modern iteration of New York Fashion Week that would let the industry (safely) put its best foot forward. In this episode, host...
Why the Smartest Global Retailers Are Headed to Africa for Growth
July 30, 2019 14:12 - 15 minutes - 14.5 MBJessica Anuna is CEO and Founder of Klasha, the first online marketplace to offer affordable fast fashion to millennials in all 54 countries in Africa. At just 27 years old, Anuna is already a veteran of Amazon, Net-A-Porter, Shopify, the Techstars Dubai Accelerator program and the Alibaba/UN eFounders Fellowship program. In addition, she has just been named to the Forbes Africa 30 Under 30 list. Anuna recently sat down with guest host Stacey Widlitz to talk about why Africa’s massive, young ...
Going Commando with CEO Kerry O’Brien
July 09, 2019 18:04 - 19 minutes - 18.3 MBKerry O’Brien quit her corporate PR job in NYC after 9/11 and moved to Vermont with her husband to start a new chapter in life. She wasn’t sure what she was going to do, but she’d always loved fashion and had long been frustrated that there wasn’t an intimates brand that seemed to understand what she wanted—the best-quality fabrics combined with great styling and fit. So, she decided to launch her own intimates brand, Commando, and create underwear that “loves you back.” O’Brien recently sat ...
In the Online Dating World, Personal Branding Is Often Deceptive
June 18, 2019 16:54 - 28 minutes - 26.5 MBA whopping 70% of online daters lie in their dating profile, mostly about height, weight and age, but only major exaggerations seem to matter much. That’s according to relationship and online dating expert Dr. Jess Carbino, who recently sat down with host Matt Rubel to talk about how people create their own personal storefront and romantic brand to attract the attention of potential mates on dating sites like Tinder and Bumble. She shared some surprising differences in how men and women perso...
Christine Hunsicker Is Bringing the Sharing Economy to the Fashion World
June 04, 2019 16:34 - 21 minutes - 19.7 MBChristine Hunsicker had an idea to bring the sharing economy to apparel. Airbnb’s success had convinced her that consumers would embrace fashion rental: if people were willing to lay their heads on strangers’ pillows, she thought, they’d certainly be willing to wear clothes someone else had worn. So, she founded rental site Gwynnie Bee and CaaStle, the infrastructure platform that now powers fashion rental for Vince, Rebecca Taylor, American Eagle, Ann Taylor and others. In this episode, Huns...
Mindy Grossman on Profound, Radical Change in Business
May 21, 2019 19:08 - 29 minutes - 26.7 MBBefore Mindy Grossman joined WW International as CEO, she told board member Oprah Winfrey she wanted to reinvent the company to align with where the culture was moving, toward a more holistic view of health and wellness. Grossman already had a strong reputation as a business transformer. Earlier in her career, she had successfully led change at Ralph Lauren and Nike before being named CEO of HSN and reinventing the network as a retail powerhouse. In this episode, Grossman sits down with host ...
How Dani Beckerman Used Instagram to Build a Dessert Business from Scratch
May 07, 2019 06:00 - 20 minutes - 18.8 MBWhat’s the best way to leverage Instagram as you build a brand from scratch? For entrepreneur Dani Beckerman, founder of specialty dessert company Jars by Dani, the platform is much more than a place to showcase product. In this episode, Beckerman shares how she has used Instagram to identify her core customer, cultivate brand ambassadors, find the right talent and grow her company from a single social media post into a thriving business with multiple retail partnerships in just a few years. ...
CBD Beauty: Where Beauty, Wellness and Cannabis Intersect
April 23, 2019 12:45 - 25 minutes - 23.2 MBCBD is the most exciting new trend in beauty and wellness, with the potential to treat everything from fine lines to arthritis. In this episode, host Matt Rubel sits down with Jay Lucas, head of LB Equity, one of the first firms focused on investing at the intersection of beauty, wellness and cannabis. Lucas discusses the future of CBD beauty and shares the specific criteria the firm uses when deciding to invest in an emerging CBD brand. Hosted on Acast. See acast.com/privacy for more infor...
Shoptalk Series, Part 4: Need Supply Co. and Wayfair - Setting the Standard for Next-Gen Shopping
April 09, 2019 13:39 - 20 minutes - 19.1 MBWhat if you could virtually “feel” a fabric swatch when you’re shopping for a sofa on your smartphone? That tech isn’t available yet, but the team at Wayfair is already imagining how it would work. For the last episode of our four-part Shoptalk series, presented by Mastercard, host Matt Rubel sat down with Wayfair’s Director of Next Gen Experiences, Shrenik Sadalgi, and Need Supply Co. Founder and CEO Chris Bossola to discuss what they’ve learned about how millennials browse and shop, and how...
Shoptalk Series, Part 3: Zola and Lightspeed - A Marriage Built on Shared Values
April 02, 2019 19:27 - 26 minutes - 23.9 MBMarriages between retail companies and investors often fall apart, but Zola and Lightspeed have one of those partnerships for the ages. Their relationship is based on shared values and a common vision of reinventing the wedding business in a way that addresses younger consumers’ pain points. For the third episode of our four-part “Retales From the Frontline” Shoptalk series, presented by Mastercard, host Matt Rubel sat down with Zola CEO Shan-Lyn Ma and Nicole Quinn of Lightspeed Venture Part...
Shoptalk Series, Part 2: Reimagining the Mall
March 26, 2019 20:06 - 20 minutes - 18.4 MBDid you ever think you could have an office at the mall, or rent a store for just a month or two to show off a new product, collection or innovation? Today’s reimagined mall lets you do just that, with an experience that feels like a great magazine – offering a thoughtful collection of food, shopping, housing, entertainment, and community. Two mall experts from different sides of the world, Patrick Bousquet-Chavanne of Dubai-based Emaar Malls and Kevin McKenzie of Brandbox and Macerich sat do...
Shoptalk Series, Part 1: Reimagining the Store Experience
March 19, 2019 21:09 - 22 minutes - 20.3 MBCowen and Company’s Oliver Chen, known as one of the most stylish equity analysts on Wall Street, and Steve Sadove, former Saks CEO and current Mastercard advisor, sat down with host Matt Rubel at Shoptalk to give their insider perspectives on the store as community point, distribution site and entertainment venue. Stores are no longer just stores—shoppers want fun, unique experiences along with convenience, seamless shopping and fresh, curated assortments. That means brick-and-mortar locatio...
Pop-Up Shops Are the New Age of Storytelling
March 05, 2019 07:30 - 21 minutes - 19.6 MBWhether you’re a digitally native brand launching a store footprint, an established retailer testing a new product or market, or even Amazon Prime releasing a new season of the popular "Marvelous Mrs. Maisel," pop-up stores are the new way of storytelling, and they’re bringing brands to life. Our host, Matt Rubel, spoke to Melissa Gonzalez, aka the “Pop-up Queen,” who has created more than 150 pop-up experiences for brands like The RealReal and haircare specialist Madison Reed. Hosted on Ac...
Recognizing Your Data Assets and AI Distractions
February 15, 2019 15:39 - 20 minutes - 18.9 MBRetailers and brands are looking for customer insights and ways to personalize the shopping experience using Data, but can be distracted by bright shiny AI tech solutions. Show host Matt Rubel sat down with First Insight CEO Greg Petro, Forrester Principal Analyst Sucharita Kodali, and Synchrony Financial Head of Analytics Michael Bopp to talk about how retailers and brands are using Data and AI…and how they should be using them. Hosted on Acast. See acast.com/privacy for more information.
Inside the Millennial Mindset with Nick Molnar and Jane Lu
February 05, 2019 07:00 - 24 minutes - 16.8 MBTwo powerhouse millennial entrepreneurs share what makes their generation tick… and shop. Show host Matt Rubel digs deep with Nick Molnar, who at age 28 has built the over $2B company Afterpay, and Jane Lu also known as @TheLazyCEO, who used social media to build fashion site Showpo. Learn how retailers can engage the generation who will earn half of all disposable income in the US by 2025 (hint: it’s all about building trust, authenticity, purpose and community, not to mention joining Lu’s L...
Tariffs, Twitter Tantrums & Trade
January 21, 2019 17:55 - 24 minutes - 22.6 MBShow host Matthew Rubel, a global Chairman and investor in retail and consumer brands takes you on an insiders journey to easily make sense of tariffs and trade and how they affect the retail industry and ultimately the consumer and shopping. Rubel sat down with National Retail Federation CEO and President Matthew Shay, and Founder SW Retail Advisors and retail analyst at CNBC Stacey Widlitz to capture the essence of these important topics and how they could impact prices, manufacturing and t...
'Retales From The Frontline' - A Preview of What's to Come
January 07, 2019 19:17 - 5 minutes - 4.68 MBShow host Matt Rubel offers a preview of things to come, on Retales from the Frontline. We are honored to have spoken with three of the most insightful minds in the retail commerce space to get their predictions for the year. Steve Sadove, Founding Partner of JW Levin Management Partners and Retired Chairman and Chief Executive Officer of Saks Incorporated Marigay McKee, who has led luxury brands such as Saks Fifth Avenue and Harrods Keval Desai, a former Google executive and investor and...