Inside Shopify Fulfillment Network’s Quest to Drive Last Mile Innovation

Retail Remix

English - July 26, 2021 09:00 - 38 minutes - 52.6 MB
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As fulfillment comes more to the forefront of the modern customer experience, brands of all sizes are trying to differentiate. Shopify Fulfillment Network is expanding its capabilities and honing its craft of helping entrepreneurs do just that.

But what trends are driving the division’s strategic priorities? What lessons and examples from the pandemic are setting the foundation for future innovation? Thomas Epting, Director of Shopify Fulfillment Network shares:

How DTC expansion is shaking up the competitive retail landscape; The impact social commerce will have on order management, logistics and fulfillment; and The small, yet impactful, ways even the smallest of businesses can create a superior fulfillment experience.