#51 Inside the Walgreens mobile experience
Retail Gets Real
English - March 26, 2018 06:00 - 20 minutes - 37.5 MB - ★★★★★ - 83 ratingsCareers Business Management leadership management commerce consumers ecommerce entrepreneurs retail shopping smallbusiness startups Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: #50 Leading with passion: The values that saved Ashley Stewart
How do companies design smooth mobile experiences? Most retailers keep this question top of mind, and Walgreens is no different. The retailer has optimized its mobile experience for customers including Boomers, which comprise over 20 percent of Walgreens’ app users. In this episode, hear from Walgreens’ “mobile guy,” Senior Product Manager Benjamin Weiss, on how the company integrates its services into one app that eases friction in not just the shopping experience, but customers’ quality of life.