Restaurant Operator
99 episodes - English - Latest episode: 6 days ago -This podcast series from the publishers of FastCasual.com, PizzaMarketplace.com and QSRweb.com provides restaurant owners and executives with the insights and inspiration they need to grow their brands. Each episode features interviews with experienced restauranteurs, industry experts, and thought leaders, who share practical tips and advice for running a successful restaurant business.
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Episodes
How location intelligence can help restaurants identify, cater to customers
April 24, 2024 09:00 - 17 minutes - 12.4 MBIn this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of Pizza Marketplace and QSRweb, talks to Charles Wetzel, CEO of Kalibrate, a company specializing in data, software and consultancy to restaurants. Kalibrate, which began in 1970, started on the fuel and convenience side and eventually moved to location intelligence, specifically within the hospitality, retail and restaurant domains. "Today, a large portion of our business looks to the restaurant community and...
Givex's best-in-class POS solution a boon to restaurant brands
April 19, 2024 09:00 - 15 minutes - 10.8 MBIn this episode of the Restaurant Operator Podcast, Networld Media Group Editor Mandy Detwiler chats with Don Smith, director of business development for Givex North America, about the state of the restaurant industry and what's affecting it today. Givex, a best-in-class POS solution, services a number of high-profile brands. Online ordering has grown since the pandemic, and Smith said it has been a "seesaw battle" for many operators. "The more orders they get obviously drives more money to...
Restaurant technology can help lessen burden on restaurants
April 17, 2024 09:00 - 14 minutes - 10.3 MBIn this episode of the Restaurant Operator Podcast, host Mandy Detwiler, managing editor of Networld Media Group and editor for QSRweb.com and PizzaMarketplace.com, talks to Chris Lybeer, chief strategy and marketing officer for Revel Systems, a cloud-based technology provider, about how tech is changing the restaurant industry today. Lybeer said it's an exciting time for technology brands in the restaurant space as more restaurants rely on it in both the front and back of the house. "Cost...
CORE supports restaurant industry employees in times of need
March 22, 2024 19:00 - 11 minutes - 8.08 MBIn this episode of the Restaurant Operator Daily podcast, Mandy Detwiler, editor of PizzaMarketplace.com and QSRweb.com, talks with Emily Gorman, marketing and communications manager for CORE, a national non-profit dedicated to serving restaurant employees with children financial relief when facing a life-altering health crisis, injury, death or national disaster. Gorman said CORE's mission is "to be there for all parts of the restaurant industry." A group of beverage executives met at the ...
Keeping the human element alive in QSRs with Doyle HCM
February 21, 2024 11:00 - 20 minutes - 14.3 MBIn this episode of the Restaurant Operator Podcast, host Mandy Detwiler, editor of PizzaMarketplace.com and QSRweb.com, interviews Mike Adolph, partner and vice president of business development for Doyle HCM, about keeping the human element in back office management. Adolph co-founded Doyle HCM, a back office solutions and payroll company, with two partners in 2018. The restaurant space was always in the back of Adolph's mind, and when COVID hit, restaurants needed extra help, especially i...
L&L Hawaiian Barbecue CEO talks diversity, equity and inclusion
January 03, 2024 16:00 - 17 minutes - 11.8 MBOn this episode of the Restaurant Operator Podcast, host Mandy Wolf Detwiler, managing editor of Networld Media Group, talks to L&L Hawaiian Barbecue CEO Elisia Flores about the brand's diversity, equity and inclusion initiatives that Flores says are built into her staff as a whole.
Food truck vendor opens sweet brick-and-mortar cheesecake store
December 13, 2023 19:00 - 22 minutes - 15.5 MBPodcast host Mandy Detwiler talked to Burks about her start as a food truck owner and what it took to open her first store.
How Naf Naf Middle Eastern Grill paved way for Middle Eastern cuisine in fast casual industry
November 29, 2023 14:00 - 20 minutes - 13.8 MBIn this episode of the Restaurant Operator Podcast, QSRweb Editor Mandy Detwiler talks with Greg Willman, chairman and CEO of Naf Naf Middle Eastern Grill, about how the brand has helped pave the way for ethnic cuisine in the fast casual industry.
White Castle's AI ordering increases efficiency, eases labor pains
October 30, 2023 20:00 - 16 minutes - 11.5 MBQSRweb and Pizza Marketplace Editor Mandy Detwiler talked to Jamie Richardson, vice president of White Castle, to learn how the brand incorporated AI into its ordering process and how it's easing labor issues and increasing efficiency.
Customer service still tops for restaurant staff
October 17, 2023 15:00 - 17 minutes - 12.1 MBIn this episode of the Restaurant Operator Podcast, host Mandy Detwiler talks to Zak Omar, CEO of Atomic Wings, an emerging wing brand out of New York City.
Restaurant Operator Podcast | Episode 2: Craft cocktails: How to elevate the art of mixology
September 15, 2023 17:00 - 19 minutes - 13.3 MBCraft cocktails: How to elevate the art of mixology
September 15, 2023 17:00 - 19 minutes - 13.3 MBIn this episode of Restaurant Operator, podcast host Mandy Wolf Detwiler, editor of Pizza Marketplace and QSRweb, and Don Robinson, CEO and president of Louisville, Kentucky-based Parlour, take a look at how the brand's creative craft cocktail menu raises check averages and sets the pizzeria apart from its competition.
Deep dive into restaurant food waste, sustainability challenges
August 30, 2023 15:00 - 26 minutes - 18.1 MBDetwiler and Wasdin share practical tips for reducing waste in restaurant kitchens and explore how large-scale industries can adopt sustainable practices. Restaurant Operator invites you to become a part of the movement toward a more conscious and harmonious food world.