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Restore Your Power to Succeed

31 episodes - English - Latest episode: over 1 year ago - ★★★★★ - 9 ratings

From Xcelerate, this is Restore Your Power to Succeed. A podcast to help restoration professionals succeed both personally and in business. This podcast is dedicated to teaching what top-performers in the restoration industry has learned. From leadership, personal growth, and managing and growing teams, to addressing industry-specific pain points, this podcast is for everyone who has a desire to grow.

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Episodes

Restore Your Power to Succeed through the C&R State of the Industry Report Results with Leighton Healey

December 08, 2022 18:00 - 54 minutes - 37.8 MB

In this episode, Rachel Stewart talks with Leighton T. Healey, CEO and President of KnowHow, about the C&R State of the Industry Report, powered by KnowHow. Rachel and Leighton share an overview of the survey and the intentions behind this data collection for and from the industry.  Rachel and Leighton dive into what surprised them the most from the survey. Results like “77% of restoration firms are planning next year to be a revenue growth year” and the projected impact of our economic sta...

Restore Your Power to Succeed through Employee Engagement with Leighton Healey

November 03, 2022 20:00 - 54 minutes - 37.4 MB

Today we are talking with Leighton T. Healey, CEO and President of KnowHow. In this episode, we are exploring the importance of innovation to develop, grow and problem solve within the industry. Leighton and Rachel dive into conversation around staffing and employee retention, along with some industry insight on the changing landscape of the industry talent.  During this episode, we also talk about the difference between creativity and innovation when it comes to business problem solving. W...

Restore Your Power to Succeed through Focus and Innovation

June 06, 2022 16:00 - 1 hour - 52.1 MB

On this episode, Rachel Stewart is hosted on Restoration Domination by Rico Garcia, CEO and Founder of EcoTek Pro and owner of a private marketing firm for contractors, Alpha Media Agency. In this remarkable episode we are discussing Rachel’s 13 year journey from the Restoration Contractor Industry to CEO and Founder of Xcelerate Restoration Software and Author. During this episode we also talk about the Top KPIs to focus on for growing your business. Rachel unpacks what inspired her to wri...

Restoring Your Power to Succeed through Knowledge and Mindsets

April 28, 2022 15:00 - 1 hour - 47.1 MB

Today we are talking with Rico Garcia, CEO and Founder of EcoTek Pro and podcast host of Restoration Domination.  In this remarkable episode we are discussing new mindsets in life and the restoration industry. Hear from Rico about his background in marketing and the experiences that have led him to owning his own restoration business.   During this episode we also talk about the burnout that is so common in business nowadays. Rico touches on the things in his life or the ‘why’ he does what ...

Restore Your Power to Succeed Through Understanding Intent and Taking Initiative

March 31, 2022 17:00 - 51 minutes - 35.4 MB

On today’s episode of Restore Your Power To Succeed, we are talking with Paul Huszar, a very decorated veteran and huge advocate for veterans. In this episode we are diving into the culture, norms, and values of the military and ways that Paul has related that to his civilian lifestyle. Hear from Paul, the significance of structure and order not only in the military, but also when running a business. Throughout the episode we also discuss understanding intent and working with it, then takin...

Restore Your Power to Succeed through Strategy, Goals, and Culture

March 03, 2022 18:00 - 36 minutes - 25.4 MB

On today’s episode of Restore Your Power To Succeed, we are talking with Bernie Tobin, who has had an extensive career in the insurance restoration space. In this episode we are diving into building a leadership team, the importance of vision for a company, and the strategy for a business’ life cycle. Hear from Bernie, the significance of planning and being prepared for all the obstacles and challenges a business has to face.  Throughout the episode we also discuss role clarity and employee...

Restoring your Power to Succeed through Training and Development

February 17, 2022 20:00 - 45 minutes - 31 MB

Today we are talking with Larry Cooper, the mastermind and force behind the Experience Conference. In this episode, we are discussing training and development of a technician staff. Hear from Larry about his experience with preparing his technicians to be the most savvy and intelligent staff, and the process to do so.  During this episode we also talk about Larry’s beginning education in the water damage restoration business, his search for information and best practices, and how he became ...

Restoring your Power to Succeed through CAT Events

February 03, 2022 14:00 - 41 minutes - 28.2 MB

Today we are talking with Kevin Hussy of United Fire of Water out of Louisiana.  In this special episode we are exploring the tragic world of emergency CAT situations. Hear from Kevin about his close to home experience with Hurricane IDA. With 24 inches of rain in 24 hours & 150 buildings underwater Kevin was able to help his neighbors and friends out of a dire situations while him and his team were affected themselves.  Learn about the power of teamwork and how important a solid network is ...

Restore your Power to Succeed with GMS Distribution (Part 2 - Interview with Rachel Stewart)

December 15, 2021 07:00 - 1 hour - 45.4 MB

Oh how the tables have turned! This week we hear from Rachel Stewart, Founder & CEO of Xcelerate Restoration Software. We get a candid look into the amazing people that have impacted her career.  You don’t want to miss out on these stories and the laughs! Right from the beginning passion and potential win the day and leaders who are willing to allow for autonomy and open the doors for people who are driven to take opertinuty by the horns. Consistent education, candor and common contacts are...

Restore your Power to Succeed with GMS Distribution (Part 1 - Interview with Gerrett Stier)

December 08, 2021 07:00 - 1 hour - 43.6 MB

 Rachel Stewart and Gerrett Stier, Owner of GMS Distribution collaborate on the first of a two part podcast to talk about who has made the greatest impact on their careers. Part one we hear about Gerrett's greatest influencers from the beginning. Find out who removed the word "can't" from his vocabulary,  how some very generous industry icons pushed him beyond what he could have imagined and personal contacts have been in it through thick and thin. You never quite know who you are helping ...

Restoring your Power to Succeed Through Innovation (Interview with Michelle Blevins, C&R Magazine)

October 19, 2021 14:00 - 46 minutes - 32.1 MB

In this episode Rachel meets with with Michelle Bevins, owner of C&R Magazine to get the inside scoop on how her purchase of the magazine unfolded.   Tune in for an honest conversation on how to manage that tricky work/life balance and the desire to continually innovate within the industry.  All this,  while keeping contractors at the forefront of the decision making process and giving them the voice the deserve. You will also get a behind the scenes look at the recent Core Logic acquisiti...

Being Teachable and Leveraging Industry Coaches to Restore Your Power to Succeed

October 06, 2021 14:00 - 1 hour - 44.6 MB

 In this episode of Restore Your Power to Succeed, Rachel Stewart connects with 2 impressive consultants and industry coaches in the restoration space - Brandon Reece and Chris Nordyke with Floodlight Consulting Group. One of the most frustrating concerns that Brandon and Chris voice around restoration businesses is untapped potential. Listen in to Floodlight Consulting's perspectives and experience on the importance of professional coaches, a go-giver mentality in sharing knowledge and ex...

Restore Your Power to Succeed Through Differentiation and Service (Interview with Tom Gissler, President of Restoration 1)

September 14, 2021 20:00 - 1 hour - 44.7 MB

In this episode of Restore Your Power to Succeed, Rachel Stewart meets with Tom Gissler, President of Restoration 1. Rachel and Tom talk about his rich history in Restoration, his experience in law enforcement and military service, and the profound effect of being blessed and being grateful. He shares how Restoration 1 as an organization is focused on the win-win-win - how they stand strong in the industry as a positive voice for the customer and provide outstanding value across all stakeho...

Restore Your Power to Succeed Through Differentiation and Service (Interview with Tom Gissler, President of Restoration 1)

September 14, 2021 20:00 - 1 hour - 44.7 MB

In this episode of Restore Your Power to Succeed, Rachel Stewart meets with Tom Gissler, President of Restoration 1. Rachel and Tom talk about his rich history in Restoration, his experience in law enforcement and military service, and the profound effect of being blessed and being grateful. He shares how Restoration 1 as an organization is focused on the win-win-win - how they stand strong in the industry as a positive voice for the customer and provide outstanding value across all stakeho...

4 Restoration Industry Observations to Help Restore Your Power to Succeed

September 02, 2021 13:00 - 18 minutes - 12.6 MB

In this episode of Restore Your Power to Succeed, Rachel Stewart discusses 4 restoration industry observations that can lead to greater success as a restorer. Most of our restoration companies are very similar in certain ways, such as establishing culture, sourcing outstanding talent, driving profitability with consistency and quality, an interest in business standardization, the need for effective field documentation, closing efficiency gaps that cost money, improving lead generation, fin...

4 Restoration Industry Observations to Help Restore Your Power to Succeed

September 02, 2021 13:00 - 18 minutes - 12.6 MB

In this episode of Restore Your Power to Succeed, Rachel Stewart discusses 4 restoration industry observations that can lead to greater success as a restorer. Most of our restoration companies are very similar in certain ways, such as establishing culture, sourcing outstanding talent, driving profitability with consistency and quality, an interest in business standardization, the need for effective field documentation, closing efficiency gaps that cost money, improving lead generation, fin...

Restore Your Power to Succeed with a Work-Life Balance

May 20, 2021 20:00 - 41 minutes - 28.4 MB

In this episode of Restore Your Power to Succeed, Rachel Stewart discusses the necessity of a work-life balance, and how work impacts a family environment. In our industry, we can't always plan around job workflows. When emergency jobs arise, we often drop everything to help restore the lives of those affected. Whether you have a family  or you are single, it can sometimes feel difficult to find a positive work-life balance in the restoration industry. Rachel brings two very special guest...

Professional and Personal Growth - Q&A Session with Rachel Stewart

May 07, 2021 13:00 - 33 minutes - 23 MB

In this episode of Restore Your Power to Succeed, Rachel Stewart covers general knowledge questions she receives on a regular basis from restorers and other business owners on personal and business growth. From personal experience (and sometimes from overcoming failures), Rachel shares real-life career experiences, tips and guidance on accomplishing goals and dreams.  *** Schedule a Demo with Xcelerate Request a demo of Xcelerate Restoration Software and see why other contractors are choos...

Restore Your Power to Succeed with Matterport (Interview with Brandon Donatelli)

April 30, 2021 15:00 - 35 minutes - 24.1 MB

In this episode of Restore Your Power to Succeed, Rachel Stewart chats  with Brandon Donatelli, Global Director of Insurance Accounts at Matterport. Rachel and Brandon dive into the strategy behind Matterport in delivering excellent customer experiences and building an infrastructure that successfully serves the property restoration industry. They talk about technology used to attract and retain talent in business, and how effective tools designed within a single workflow - such as the Xcel...

Top Reasons to Explore Remote Estimating to Restore Your Power to Succeed

April 22, 2021 12:00 - 24 minutes - 16.8 MB

This week, we meet with Anthony Kelly-Glasoe, Customer Success Specialist at Xcelerate Restoration Software. Anthony has worked for years in the restoration industry as a Senior Coordinator at a prominent restoration company, during which time he focused on the standardization in collecting field documentation to improve estimation and billing processes - all for improved efficiency and revenue opportunities. He's worked through hundreds to thousands of remote estimating projects, and has fi...

Restore Your Power to Succeed Through Continual Growth and Development (Interview with Bill Weber) - Part 2

April 14, 2021 21:00 - 39 minutes - 27.1 MB

We continue our conversation this week with Bill Weber, Principal Consultant at AVELAR on the Restore Your Power to Succeed podcast. This is the second episode of a 2-part interview. Rachel and Bill continue their insightful conversation of the importance of educating staff and helping your employees become experts within their own specialty. Bill shares how industry knowledge often leads to improved reputation and a competitive edge in landing key jobs. He also shares how knowledge of indu...

Restore Your Power to Succeed Through Continual Growth and Development (Interview with Bill Weber) - Part 1

April 08, 2021 13:00 - 27 minutes - 18.8 MB

In this episode of Restore Your Power to Succeed, Rachel Stewart connects with Bill Weber, Principal Consultant at AVELAR based in Oakland, California and expert restoration industry veteran. This is the first episode of a 2-part interview. Rachel and Bill dive into the importance of learning, growing and expanding in knowledge and capacity for success. Bill shares his background as he started his career in carpet cleaning in the 1980's, how their business pivoted into water extraction and...

Restore Your Power to Succeed Through Hard Work, Grit, and Taking Chances (Interview with Nicole Humber)

March 31, 2021 21:00 - 42 minutes - 29.1 MB

In this episode of Restore Your Power to Succeed, Rachel Stewart is joined by Nicole Humber, Owner and CEO of Bravo Restoration based out of California. Nicole is also the winner of the 2020 Restoration & Remediation Ladder Award. Nicole shares her story of buying out the owner of Bravo Restoration, taking on full ownership and management of the business, and the inundation of legal, financial and culture challenges that came along with it. She shares how she turned the business around to ...

Building Emotional Resiliency to Restore Your Power to Succeed

March 25, 2021 12:00 - 23 minutes - 16.2 MB

Join Rachel as she talks about the importance of building emotional resilience in the restoration industry, and 4 specific tips in building emotional resilience for success. This episode highlights how to go through extreme challenges, setbacks, and difficult circumstances in business, and come back from the experiences with humor and thicker skin. This level of resilience is becoming a lost character trait, and learning to overcome what is thrown at us with resiliency leads to greater succ...

Restoration Business Mergers and Framing Your Power to Succeed (Interview with Jason Jarvis) - Part 2

March 16, 2021 16:00 - 31 minutes - 21.5 MB

The tables are turned in this week's episode of Restore Your Power to Succeed. Rachel Stewart becomes the interviewee in her conversation with Jason Jarvis, President of Slate Restoration based in Mesa, Arizona. Rachel and Jason recount an experience where Titan Restoration considered a merger with Slate Restoration. They review, from experience, the operational and strategic benefits of such an opportunity, understanding business and employee fit, the importance of employees fulfilling the...

Restoration Business Mergers and Framing Your Power to Succeed (Interview with Jason Jarvis) - Part 1

March 11, 2021 19:00 - 46 minutes - 31.7 MB

In this episode of Restore Your Power to Succeed, Rachel Stewart connects with Jason Jarvis, President of Slate Restoration based out of Mesa, Arizona. This is the first episode of a 2-part interview.  Rachel and Jason recount an experience where Titan Restoration considered a merger with Slate Restoration. They review, from experience, the operational and strategic benefits of such an opportunity, understanding business and employee fit, the importance of employees fulfilling their purpose...

Hiring Tips That Improve Your Power to Succeed

March 04, 2021 14:00 - 21 minutes - 14.6 MB

In this episode of Restore Your Power to Succeed, we focus on why a solid resume or industry experience may not always be enough to make important hiring decisions, and we explore the foundational steps that prepare you to hire the most qualified talent for your restoration business.  Join Rachel Stewart as she explores the importance of defining your core business values, identifying the specific role you are trying to fill, understanding the characteristics of the ideal employee, leveragi...

Restore Your Power to Succeed Through Strategic Capacity Planning

February 24, 2021 16:00 - 49 minutes - 34.1 MB

In this episode of Restore Your Power to Succeed, we are focusing on capacity planning - how the restoration industry has approached capacity planning in the past and what questions we should be asking to better manage resources during job volume surges, CAT events and periods of company growth. Join Rachel Stewart as she visits with Nathan Link, current Head of Technical Development at Xcelerate Restoration Software (formerly the Operations Manager at ServiceMaster of Tacoma, Washington). ...

The top 5 Business Metrics Driving American Integrity Restoration's Success (Interview with Greg Anapol)

February 18, 2021 18:00 - 44 minutes - 30.8 MB

In this episode of Restore Your Power to Succeed, Rachel Stewart connects with Greg Anapol with American Integrity Restoration based out of Glastonbury, Connecticut. Rachel continues discussion on the topic of managing your restoration business successfully by knowing your business numbers (Episode 2), and Greg shares valuable insights and experience in guiding his own business through the COVID pandemic, building achievable key metrics as goals, communicating  these numbers across the organ...

Know Your Numbers to Succeed

February 10, 2021 15:00 - 22 minutes - 15.3 MB

In this episode of Restore Your Power to Succeed, Rachel Stewart shares the strong correlation between knowing your numbers and the ability to successfully scale your restoration business. So what numbers do we need to know as restorers? Join us as we recount what numbers you should be measuring in your restoration business, from reviewing the Profit & Loss Statements and Balance Sheets, to understanding your service mix, and more. Hear how all these critical numbers are connected in prepa...

Restore Your Power to Succeed by Overcoming Challenges

February 02, 2021 20:00 - 18 minutes - 12.5 MB

In our debut episode of Restore Your Power to Succeed, Rachel Stewart shares how we approach the challenges in our life and business, and how we have the emotional resilience to weather storms that come our way. While the nature of life and business includes glory day highs and valleys of lows, our level of success is reflected by how we sustain and strengthen ourselves through the challenges that we face.  Join us as we recount challenges faced by Eli and Peyton Manning and how they came on...