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Staff Turnover...NEVER Again
Restaurant Rockstars Podcast
English - July 10, 2017 22:13 - 6 minutes - 8.82 MB - ★★★★ - 44 ratingsBusiness Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
EPISODE #81 - STAFF TURNOVER....NEVER AGAIN
Long ago, I decided turnover was too expensive, created too many headaches and was simply unacceptable in my operation.
Turnover is a bitter pill and unfortunately a fact of life in many restaurants, but it doesn’t have to be. By shifting your strategy and approach, you too can create what I call your restaurant “Dream Team” which in turn will build your brand and give your restaurant a powerful advantage.
In this week’s action-packed episode, I demonstrate the antidote to hiring warm bodies to just fill an opening. I show you how to lead by example, develop staff that build your brand and create a culture of hospitality, family & fun. When your staff and customers are all singing your restaurant’s praises, lines form out the door and your cash register will ring.
Remember, its all about the customer and providing a consistent, memorable experience where dining out in your restaurant is an “event”. The foundation to this magic is of course your staff where every guest impression counts.
Listen as I share several ideas and strategies on recognizing, rewarding and developing your restaurant “A-TEAM”.
To really take these ideas to the next level, check out our SALES STARS turn-key front of house staff training program at this link: https://salesstars.restaurantrockstars.com
Now go out there and Rock Your Restaurant
Roger