Resilient by Design with Rebecca Hay artwork

Resilient by Design with Rebecca Hay

257 episodes - English - Latest episode: 2 days ago -

I’m Rebecca Hay and I have built a successful interior design business by trial and error, podcasts, online courses and books. Over the last decade I have grown from an insecure student to having career false starts and now I’ve finally landed where I want to be. Throughout my journey I’ve become deeply passionate about business and helping other entrepreneurs and career minded women. Each week I’ll share tangible takeaways from my own experience and the experiences of other badass women to help you build your confidence and change your business.

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Episodes

208. Keeping motivated: secrets to sustaining your entrepreneurial drive

April 23, 2024 09:00 - 17 minutes - 12.1 MB

Running your own business is like living on a roller coaster, we're up and we're down constantly. We all go through this and sometimes can get stuck in the messy middle, so this episode is all about keeping the tank full of motivation. Even if you are passionate about your work, there will be ups and downs. Accepting this as a reality can be pretty powerful and noting that motivation ebbs and flows will keep you from catastrophizing or wallowing. Through the episode, I share some previous ...

207. Elevating your interior design business after 30 years

April 18, 2024 09:00 - 43 minutes - 30.1 MB

What can possibly change in an interior design business that’s been running successfully for 30 years? A lot! It’s all about finding the problem areas and taking what’s working to the next level!  In this episode, I chat with Katherine Joy Porath, founder of Katherine Joy Interiors, about all of the things that have allowed her to run her interior design business successfully for many years and how Power of Process gave her some major lightbulb moments that made her change how she ran her ...

206. 5 expert tips to prepare your clients for a successful presentation day

April 16, 2024 09:00 - 18 minutes - 12.9 MB

Presentation Day is one of the most exciting days for us and for our clients. Its the day where all of our hard work as interior designers comes together and we get to showcase it to our clients with the hopes they’ll love it.  But what’s one thing that can throw off the excitement presentation day and what follows? An unprepared client! In this episode I walk you through the handful of proven steps that will help you ensure that both you and your clients are prepared for Presentation Day ...

205. Ditching your 9-5 and starting an interior design business

April 11, 2024 09:00 - 55 minutes - 38.2 MB

If you’re looking for your sign and confidence to quit our 9-5 and start your interior design business, this episode is going to inspire you! We start by talking to Angela Wainscott about how she got her start, why she originally rejected the idea of owning her own business and the surprising yet quick action she took on the first day of Power of Process! Angela opens up about how her support system, spirituality, and manifesting mindset helped set her on the path to success and the specif...

204. The 6 essentials you need before launching your design business

April 09, 2024 09:00 - 26 minutes - 18.4 MB

If you’ve been wanting to start your own design business or have just taken the leap and are wondering what you need to do, this episode is for you! I’m unpacking first 6 steps that I believe are essential when you start your interior design business! As someone who has "been there, done that, and here to tell the tale", I'm sharing the key must-dos to tackle when you start out. I’m also go into some controversial things that I think are not priorities and even a little antiquated! Learn...

203. Dreams in action: Karin Bohn’s journey from YouTube fame to Netflix host & beyond Part 2

April 04, 2024 09:00 - 40 minutes - 27.9 MB

We’re back with part 2 of my conversation with Karin Bohn, award-winning House of Bohn Design Studio founder and star of Netflix’s Restaurants on the Edge!  Tune into this juicy conversation as we dive into social media and the truth behind being an influencer, the hoops and hurdles to landing on Netflix, and of course, the adventure into motherhood. Karin shares her TV hosting journey, how she coped with the grueling schedule on top of running her business, what she was surprised to lea...

202. The secret to client happiness: Things I’ve learned the hard way

April 02, 2024 09:00 - 20 minutes - 14.2 MB

Communication is EVERYTHING when it comes to providing a good client experience and ensuring that you’re the one steering the ship throughout each project! In this episode I’m diving into a few best practices to help you improve your client communication.  Your main goal as an interior design business owner is to ensure that all of your communication is clear and consistent so that your client always feels supported and in the loop. But just because it’s one of the most important things in...

201. Dreams in action: Karin Bohn’s journey from YouTube fame to Netflix host & beyond

March 28, 2024 09:00 - 39 minutes - 26.9 MB

Pinch me I must be dreaming! In this episode, I sat down with the talented Karin Bohn, who has truly been an inspiration for a number of goals I’ve tackled and achieved over the years - from my YouTube to my community of designers to this very podcast!  Within this part 1 of our conversation we talk in depth about how Karin started her interior design business in Vancouver, what propelled her to create her incredibly successful YouTube channel, the uphill work of building an audience and h...

200. Try this hack to fast-track your goals

March 26, 2024 09:00 - 12 minutes - 8.57 MB

Today's shorty episode is about tapping into the power of social accountability. Holding yourself accountable is one thing. But once you share your goals with a community of like minded people who support and challenge you, you will be much more likely to keep your forward momentum and achieve it. I share my biggest rule with setting goals, a story of my own recent experience in this area and why we must re-focus away from perfectionism to improve progress. Being vocal and relinquishing ...

199. Adding Interior Design services to your home staging business

March 21, 2024 09:00 - 40 minutes - 28 MB

Ever thought of expanding your home staging business to also include design services? My guest did just that and we dive into all the details in this episode! Joké Durojaiye has been in many different careers and always found herself back in the design space; currently, she's running her own home staging business in Seattle and has recently answered the call many of her clients have had by adding design services to her business!  Joké shares the ethos behind her work, why she seeks to cr...

198. Getting ghosted by a client, what to do

March 19, 2024 09:00 - 19 minutes - 13.2 MB

In this episode, I dive into what to do when a client ghosts you! I share the mindset shift that will save you from the mental toll and some sales skills to help you weather it. Through the episode, I share a few of my own frustrating experiences and how I handled them to protect my mental sanity and why letting things go may be the best decision you could make to halt the mental drain. Truthfully one of the most difficult parts of running a business is handling people - from employees t...

197. How to overcome the fear of being a solopreneur

March 14, 2024 09:00 - 48 minutes - 33.6 MB

Today I speak with POP Alumni and ambassador extraordinaire Betty Simtikidis who has decades of experience in the corporate arena and took the leap to launch her own design business during the pandemic. Through the episode, we talk about what pushed her towards this huge career pivot, the worries she had at first and the eventual help she found as a self-professed "life long learner". She shares her mindset of "you don't know what you don't know" and how that inspired her to invest into a ...

196. Crafting Design Fee Proposals when the Scope is undefined

March 12, 2024 10:00 - 11 minutes - 16.1 MB

In this episode, I dive into a common challenge faced by designers: creating proposals for clients with vague scopes of work and uncertain budgets. I share some strategies that have worked for me in guiding clients through the design process, determining fair fees, and ensuring transparent alignment between scope and pricing. Learn the importance of professionalism, expertise, and customized proposals in addressing wishy-washy situations. If you're looking for confidence and clarity on h...

195. How to Navigate when clients say NO to implementation

March 07, 2024 10:00 - 30 minutes - 20.7 MB

Ever had your plans derailed? It happens to the best of us! In today's episode, we're diving into a common hurdle: clients opting out of your services for their project's implementation phase. Join me as I unravel 5 crucial questions to navigate this setback, complete with real-life examples and actionable scenarios. Whether you're a seasoned pro or just starting out, it's essential to anticipate and strategize for such situations. Tune in to discover how fine-tuning your business model ca...

194. A 5-minute motivator when you're stuck in the messy middle

March 05, 2024 10:00 - 7 minutes - 10.2 MB

Welcome to my first shorty episode! Every week, in between teachings and amazing interviews, I’ll be sharing bite-sized nuggets to help keep you motivated and inspired! In this episode I delve into the concept of the "messy middle" – a phase in our entrepreneurial journey where progress seems elusive and doubts start creeping in. Drawing inspiration from Theodore Roosevelt's speech, I emphasize the importance of embracing the challenges and uncertainties as integral parts of the journey to...

193. Corporate banker turned interior Designer shares the truth about running a successful business with Amanda Arcone

February 29, 2024 10:00 - 44 minutes - 30.6 MB

In this episode I speak with Amanda Arcone, about her decades of experience in the corporate and banking world and how her entrepreneurial spirit eventually led her to start her own design business. She describes searching for structure, framework and community and the specific ways my courses and Designer's Room resonated with her. You aren't going to want to miss her ideas on cultivating confidence and investing in yourself to make decisions that benefit your business's ecosystem as well...

192. From Commercial to Residential: Career Journeys of Design Firm Owners Jamie Khan and Adriana Pietropaolo

February 22, 2024 10:00 - 1 hour - 45.2 MB

Dive into this enriching conversation filled with valuable advice, personal insights, and motivational gems! Listen in as we delve into the career journeys of two esteemed members of Designer's Room, Jamie Khan and Adriana Pietropaolo, as they transition from commercial design to the dynamic realm of residential design. In this special episode, Jamie and Adriana, who have been integral parts of each other's professional journeys even before their involvement with Power of Process and Desig...

191. Mastering Sales: Insights and Tips from a Designer's Room Training Session

February 15, 2024 10:00 - 40 minutes - 27.7 MB

This episode is a little different, but in a terrific way! Now that Designer's Room is open to the Interior Design Industry, I wanted to give you a small peek into what this incredible community provides. This episode is an excerpt from a Designer's Room training session from May 2022 where I get into that often dreaded topic of Mastering Sales. I break down some mental blocks I've seen come up for designers around selling, explain conversion rates, how to calculate them and why they are i...

190. The Dos and Don’ts of Hiring in your interior design firm with Laura Tolhoek

February 08, 2024 10:00 - 55 minutes - 38.3 MB

This episode is filled to the brim with "aha!" moments about all things Human Resources and the role it plays in a small business, so get ready to take some notes. I chatted with Laura Tolhoek, founder and principal consultant of Essential HR Canada, to get answers to all my burning HR questions and learn why it is so worth it for small businesses to hire an outside expert. She shares the differences between subcontractors and employees, the nitty gritty behind contracts (including the one m...

189. From Stalled to Soaring: How Designer's Room Transformed their businesses with Yazyth Norelius & Ariella Arazi

February 01, 2024 10:00 - 51 minutes - 35.5 MB

In this episode I had the opportunity to chat with two incredible Designers who are also POP alumnae and long time members of Designer’s Room.   Yazyth Norelius of Colorado and Ariella Arazi of Montreal each share how they started in the industry and in their businesses, where they felt stalled and how joining our community, POP, and then Designer's Room gave them the support, ideas and confidence to shift strategies and change how they do business. We talk about consultation pricing, find...

188. Visualize your way to success with LuAnn Nigara

January 25, 2024 10:00 - 1 hour - 46.2 MB

Today is one for the books! I am thrilled to speak with the Queen of podcasting herself, LuAnn Nigara, and bask in her wisdom. LuAnn describes her inspirational career trajectory and how her business has evolved in the last 4 decades. She shares nugget after nugget of wisdom as she highlights the importance of quieting down, cultivating an inner voice, visualizing goals and how to listen to that intuition (and a few select advisors) to move forward into success. I am beyond excited and inspi...

187. The ONE thing that will move your business forward this year

January 18, 2024 10:00 - 40 minutes - 28 MB

Buckle up folks because I've got a big announcement for you! If you've been feeling, like me, that you are doing anything and everything and still can't keep up, then take a listen to this episode. I'm sharing a story of how being deflated by early failure eventually turned into a swath of offerings like courses, groups, events, memberships and of course, this very podcast. Recently, after taking a deep look at my natural strengths, I audited what is and isn't working in my business and have...

186. Non-negotiable productivity hacks that changed my life

January 11, 2024 10:00 - 33 minutes - 23 MB

Today, I'm spilling the beans on the game-changing moves I make every single day that have completely transformed the way I navigate both my life and business. As I've aimed to streamline my processes, I've come to realize the power of being proactive rather than reactive when it comes to life. Brace yourself for some seriously good, absolutely necessary (and maybe even a tad controversial!) tips that will liberate you from the shackles of work, giving you more control over your time and hel...

185. World of Design Podcast Collaboration Part 2 with Adrian Ramsay & Eric Dillman

January 09, 2024 10:00 - 35 minutes - 24.5 MB

This is Part 2 of a three part series, so be sure to check out the other episodes in this series linked below.  In this episode you’ll catch part 2 of a longer and fabulous conversation with the talented and spirited Adrian Ramsay and Eric Dillman. Through the episode we speak about our experiences and thoughts on how Covid has affected the industry, trusting our intuition when it comes to right and wrong clients, and the benefits of bringing nature inside the home. We share insights on sh...

184. Embracing a New Beginning: A Deep Dive into the Sober Curious Lifestyle with Casey Davidson

January 04, 2024 10:00 - 54 minutes - 37.3 MB

In the first official episode of Season 5 we dive into a hot wellness topic just in time for Dry January! I sat down with Casey Davidson, a seasoned sobriety coach who specializes in assisting busy women in their journey toward drinking less. Listen in as I share my journey with breaking up with alcohol, and Casey shares her insights, wisdom, and practical advice for the sober curious.   Key Takeaways:  Casey opens up about her personal experience with alcohol and how it led her to beco...

Welcome to Season 5: The year of intention

January 02, 2024 10:00 - 11 minutes - 8.09 MB

Welcome to Season 5 and 2024! This is a short message to get you hyped for what is coming up with the podcast and in my business this year. I have a new goal in 2024 to focus on simplicity in order to be intentional and find more joy in work and in life. I share some exciting news on the podcast front as well as an "aha!" moment I recently had about the word "resilient" that will encourage you as you enter this brand new year. Thank you for listening and joining in on all the excitement we'v...

Back to Basics. Let's set some goals! [Rebroadcast]

December 28, 2023 10:00 - 28 minutes - 19.9 MB

As another year ends, I'm bringing this timely and important episode on goal setting back to the top of your podcast feed. As you get ready to review this past year and plan for the next, I encourage you to focus your mindset to set your goals with intentionality.   In this episode, I share some goal-setting learnings that have been reinstated by the book I am currently reading, The ONE Thing: The Surprisingly Simple Truth About Extraordinary Results by Gary Keller and Jay Papasan.  Wr...

183. 4 Key steps to planning for the year ahead when you have no idea where to go

December 21, 2023 10:00 - 25 minutes - 17.7 MB

Another new year is just ahead and if you're like me, you are thinking about how to get ready for it. Often with excitement comes nerves, especially if you don't know where you want to go. So for those of you who may not have your vision 100% planned out, this episode is for you! In this episode I share a few steps to help you get clarity on your natural strengths and how to best operate with them in the year ahead. I share my own 5 dominant traits how I've seen them play out in the past a...

182. A Mindset Makeover for Interior Designers with Andrea Liebross

December 14, 2023 10:00 - 41 minutes - 28.6 MB

This episode is all about working through that messy middle time period that we all experience sometimes. Business and life coach Andrea Liebross takes us through the 4 steps to move past this phase and access our future self, both the personal and the business side. We learn how to talk to our inner "frenemy", some tips to manage the mind and the necessary mindset shift needed to work through and envision Future You.   Andrea's book : She Thinks Big: The Female Entrepreneur’s Guide to M...

181. The Top 4 Products to Maximize Profitability in Interior Design

December 07, 2023 10:00 - 27 minutes - 18.9 MB

During uncertain economic times, we need to really look at how our design firms are maximizing profitability and a big part of that is product profit margins. In this episode I share three reasons for reselling product and what the top four items with the best margins are. I give you a couple examples of why I used to do it, why I switched my process and the script I use to communicate the necessity of this to your clients.   Episode 96: Know your Numbers | Part 1 Understanding your Proj...

180. Social Media Mastery in Turbulent Times: Insights from Darla Powell

November 30, 2023 10:00 - 56 minutes - 38.5 MB

I’m excited to bring back a spectacular guest, Darla Powell of Wingnut Social to talk all about what marketing looks like in an uncertain economy!  She shares tips, strategies, advice, and a few cautionary tales for interior designers when taking on marketing tasks, with a special focus on optimizing Instagram. She talks about applying the "slinky" metaphor and "live as if" along with the most important metrics to consult, her thoughts on multiple revenue streams, niche concentration, and ra...

179. Pricing your design services with confidence

November 23, 2023 10:00 - 35 minutes - 24.4 MB

If you need some guidance and motivation to confidently price your services, then this is the episode for you! I share the top 3 areas to focus on when creating your pricing model along with a few examples and dive into ways you can communicate pricing with clients and open up about some of the mistakes I made early on in my business so you can learn from them. Finally, I share some scripts to help you face client objections head-on and what you can expect from my Pricing with Confidence...

178. Why its important to be open about finances with Jacinthe Koddo

November 16, 2023 10:00 - 49 minutes - 34.2 MB

Today I speak with Jacinthe Koddo, a Fractional CFO and Financial Literacy Educator about her mission to help demystify the financial world for creative entrepreneurs. She shares her career path (from interior designer to financial guru!), the mistakes she's learned from and the one thing she wants business owners to stop doing to gain control and understanding of their finances. She discusses the differences between management accounting vs financial accounting, some tips and advice for int...

177. How to know if a re-brand is right for your design business

November 09, 2023 10:00 - 28 minutes - 19.4 MB

If you are or ever have been tempted to do a re-brand for your business, take a moment and listen to this episode. I share my own experience as well as tips to pause that reactionary instinct and verify whether or not an entire overhaul is even necessary. I encourage you to focus on the most important element of your business and to resist the urge of perfectionism to question whether a re-brand really is worth your time and financial investment.   Episode 79: The journey to rebranding y...

176. How to determine if a career transition is right for you with Angela Wilson

November 02, 2023 09:00 - 47 minutes - 32.4 MB

This episode I speak with Angela Wilson, a career transition mentor and coach about her own deeply personal story of career crisis and how she helps other women with their own. Angela shares tips, advice and exercises that will help listeners self-reflect to identify their own values, strengths, interests and skills to learn how to deeply trust themselves in times of career transition.   Career Cleanse Downloadable   Angela Wilson is considered one of the brightest minds in career tr...

175. Managing inconsistent income as a business owner

October 26, 2023 09:00 - 25 minutes - 17.7 MB

If you've ever felt anxiety over the inconsistent cash flow of your interior design business then this is the episode for you! I'm sharing some personal experiences along with 7 actionable tips to help you feel safe and secure in running a business with an unpredictable income. Listen to hear ideas on separate accounts, emergency funds, paying your own salary, and more. Moral of the story: Don't be afraid of the peaks and valleys, prepare for them!   Episode 113: Know Your Numbers | ...

174. The changes you need to make on your website right now with Masha Koyen

October 19, 2023 09:00 - 47 minutes - 32.7 MB

Today I'm tackling all things website wording with copywriter and messaging strategist Masha Koyen. This episode is packed with advice and insights into what you can do to level up your website copy to showcase your value, inject your personality, and attract your ideal client. Masha shares the wisdom in hiring an expert, tips for getting better testimonials, and a few incredible final nuggets of wisdom so be sure to stick around until the end.   Masha Koyen is a Messaging Strategist and...

The 2 types of designers: The Hobbyist & The Business Owner [Rebroadcast]

October 12, 2023 09:00 - 19 minutes - 13.3 MB

Every entrepreneur needs to ask themselves - are they a hobbyist or are they a business owner? In this episode, I share the aspects of these identities so you can question whether you are ready to make a shift and perhaps start to see yourself and your work differently. You can be either one. There is no judgment, but this is a question every entrepreneur needs to ask themselves: Is it a side hustle or hobby OR is it a profitable business I want to live off of? Through the episode, I sha...

173. Buying and selling products for clients

October 05, 2023 09:00 - 31 minutes - 21.5 MB

In this episode, I dive into the world of buying and selling products and accessories for clients. I share best sales practices, the number one thing not to do, and three different approaches so you can go out with the blueprint that works best for you and your business. I also share some lessons learned, mistakes made, and how my process has evolved as well as how I share pricing with clients.   Episode 160: Determining Who Purchases Products for Clients   Download our Free Resour...

172. Taking your design business to the next level with Tamara McLaughlin

September 28, 2023 09:00 - 41 minutes - 28.5 MB

In this episode I chat with Tamara McLaughlin of Tamara Marie Designs, another POP alum who shares how the course and investing in herself allowed her new business to leap to the next level. Tamara decided to start her business during the pandemic and she talks to me about taking that leap, her hospitality background and the knowledge she learned that changed how she organizes her process, team and pricing. Finally, she shares the "best mistake she ever made" and her advice to fellow new bus...

171. The biggest 2 year business transformation with Jocelyn Polce

September 26, 2023 09:00 - 49 minutes - 34.1 MB

This episode I'm checking back in with POP alum, Jocelyn Polce, to hear all about the massive transformations she's had over the past year. She shares what prompted the pivot and how a mindset shift allowed her to work remotely while visiting family this summer. Jocelyn is incredibly passionate about client connection and talks about strategies to find the ideal client along with some red flags she looks out for. Find out why she espouses the idea of "unicorn vs. zebra" when it comes to trad...

170. Where do interior designers find their clients?

September 21, 2023 09:00 - 38 minutes - 26.7 MB

Clients! We want them, we need them but where are they? Today I'm sharing exercises, tools, and tips to help interior designers find clients and spend their marketing time and energy wisely. I share an unpopular opinion about Instagram, some mistakes I've made in the past, and a tip I learned from the ice cream truck. This episode has immediate, actionable steps you can take to focus your time and attention for the best results.   Episode 150: Instagram marketing and being yourself on so...

169. Starting a new interior design business later in life with POP Alum Patti Lindsay

September 14, 2023 09:00 - 36 minutes - 24.8 MB

Today I speak to POP alum Patti Lindsay about her experience starting an entirely new career in her sixties! She shares her winding career path, the push her daughter gave her and how POP empowered her to take the next step in her life and business. She discusses the most important lesson she took from the course, the mistakes she's since corrected and the exciting new venture she is creating within this new career.   The Bay  Episode 165: Creating a framework for a new design business...

168. The checklists you need in your design business

September 12, 2023 09:00 - 22 minutes - 15.6 MB

This episode is going to help you to stop feeling like you are mired in chaos and forever destined to wing it on your projects. I explain how to create a dynamic checklist that documents your process, establishes a standard operating procedure for your business and helps with delegation, organization and onboarding. I share some previous experiences that led me to depend on a checklist and the final, crucial tip that ensures its success.   Get my Consultation Checklist here Get my Reve...

167. Success begins with a morning routine with Liat Horovitz

September 07, 2023 09:00 - 42 minutes - 29.5 MB

Today I'm speaking with results coach, Liat Horovitz all about the power that comes from a personalized and intentional morning routine. We know that personal development can enrich professional development so we're learning the keys to customizing your morning (spoiler: it starts the night before), the tweaks and rules she's made for herself and how a mindset shift from "habits" to "choices" can affect it all. Let go of your "shoulds" and listen to this episode to get some ideas for how to ...

166. How to run a successful Reveal Day

August 31, 2023 09:00 - 27 minutes - 19.2 MB

Ta-da! This episode is going to explain how hosting a reveal day is the answer to many problems that can arise in the implementation process. I share some lessons learned and 4 best practices to help you communicate to your clients and make sure your reveal day goes as smooth and organized as possible. I've got a few key elements, attitudes and tips to follow that will ensure that you run a successful reveal day that serves you and your clients.   Get the Reveal Kit Checklist here Stud...

Know your numbers - Part 3: How to forecast for your business [Rebroadcast]

August 24, 2023 09:00 - 56 minutes - 38.7 MB

We're bringing back part 3 of the Know Your Numbers series with my Operations Manager, Merilee Wright, where we talk about forecasting: what it is, why it's a must for your business and how do get it done. YES, you CAN forecast for an interior design business! Through this episode, Merilee and I talk about why you NEED to forecast the financials in your business. We walk you through the power of creating a financial forecast for your business, such as looking at where your revenue is coming ...

165. Creating a framework for a new design business with POP Alumni Anna-Ruth Rutgers

August 17, 2023 09:00 - 43 minutes - 30.1 MB

This week I talk with a recent alum of Power of Process, Anna-Ruth Rutgers, about starting her new interior design business. We talk about pivoting to a second career, how POP helped break down barriers and the mantras she follows in life and in business. She has terrific thoughts around collaboration over competition with some real life stories of the power of community building and accurately valuing your services. If you've been thinking about joining POP and need that extra bit of motiva...

164. What to do when you're in a rut

August 10, 2023 09:00 - 28 minutes - 19.7 MB

This episode is a bit of a break from our regular programming but it's something that I strongly feel needs to be talked about; how to deal with being in a rut. Your vision, attitude, and state of being can affect team dynamics, customer experiences, and your own quality of life. In this episode, I present two exercises that have helped me enormously with this exact issue. If you have been feeling stuck, anxious, or confused then this episode will help you to be present, enjoy where you ar...

Know your numbers Part 2 - What it costs to run your business with Merilee Wright [Rebroadcast]

August 03, 2023 09:00 - 1 hour - 42.1 MB

Are you ready for part 2 of our Know your numbers series? Since the return of 1 was such a hit with our audience, we're bringing you part 2 today! In this rebroadcast, I'm joined by my Operations Manager, Merilee Wright, where we talk about what it costs to keep your doors open and business running month in and month out. Throughout the episode, we cover what kind of items you can attribute as a business expense, what a “write-off” means, and the kind of audits designers can encounter. I als...

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