Resilient
111 episodes - English - Latest episode: 4 months ago - ★★★★★ - 128 ratingsAdversity is never the end of the story. Authenticity. Determination. Trust. Grit. No matter how experienced you are or what industry you’re in, the basics of great leadership are universal. In this podcast, we’re bringing you the voices of leaders who put these attributes into action.
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Episodes
Leading with authenticity in the legal profession
December 07, 2023 11:03 - 43 minutes - 59.9 MBKermitt Brooks, chief legal officer of The Guardian Life Insurance Company of America, talks with Resilient CLO track host Lori Lorenzo about how practicing authenticity and humility has helped him become a more resilient leader and create a supportive team.
Lanesha Minnix on legal department purpose
October 30, 2023 15:56 - 41 minutes - 57.8 MBLanesha Minnix, executive vice president, general counsel, and corporate secretary at Ecolab Inc., talks with Resilient CLO track host Lori Lorenzo about the changing role of the in-house lawyer, informed by her career journey across various industries. She also shares how prioritizing legal department purpose and embracing change can better equip in-house lawyers to be true partners with the business.
Sarah ElRaheb-Dagher on the art of storytelling for lawyers
August 21, 2023 16:15 - 54 minutes - 75.5 MBSarah ElRaheb-Dagher, educator, leadership coach, and pedagogy specialist at Harvard Kennedy School, talks with Resilient CLO track host Lori Lorenzo about how to craft effective stories to build relationships, motivate teams, and drive change.
Dianne Ralston on communication and client relationships
May 08, 2023 13:13 - 47 minutes - 65.4 MBDianne Ralston, chief legal officer of SLB, talks with Resilient CLO track host, Lori Lorenzo, about her experiences cultivating business and legal relationships, and building a resilient mindset and successful legal career.
Dr. Will Houstoun on what performance arts can teach us about leadership
February 01, 2023 17:07 - 52 minutes - 73.1 MBDr. Will Houstoun, PhD and performer in residence at Imperial College London’s Royal College of Music in the Centre for Performance Science talks with Bill Marquard, Managing Director Monitor Deloitte, and host of the Becoming Resilient series about how using the art of magic and performance can help doctors, patients, and leaders in Becoming Resilient.
Julia Simon on leadership, learnings, and litigation
December 21, 2022 04:40 - 36 minutes - 41.1 MBChief legal officer and corporate secretary, chief diversity officer and senior privacy officer at Mary Kay, Julia Simon talks with Resilient CLO track host Lori Lorenzo about getting outside her comfort zone and remaining true to her personal purpose. Julia shares how this allowed her to become an empowered, resilient leader.
Tonit Calaway on achieving success on an unconventional path
July 01, 2022 14:11 - 44 minutes - 61 MBEVP, chief administrative officer, general counsel, and secretary at BorgWarner Inc., Tonit Calaway talks with Resilient CLO track host Lori Lorenzo about setting a vision, being authentic, and embracing not only the unknowns but also the failures we all face at times. Tonit shares how all of these can ultimately create unexpected, new opportunities for resilient leaders.
Tom Morris on a philosopher’s lemonade stand: ancient wisdom for today’s leader
April 26, 2022 17:20 - 57 minutes - 78.4 MBTom Morris, PhD, professor, author and a self-proclaimed public philosopher talks with Bill Marquard, managing director, Monitor Deloitte, and host of the Becoming Resilient series about how ancient wisdom can help leaders be resilient in the face of disruption.
Andrew Tinseth on creating value while managing risks and controls
March 29, 2022 11:00 - 22 minutes - 31.5 MBVice President of Internal Audit at Providence Andrew Tinseth talks with Resilient CAE track host Sarah Fedele about the opportunities innovation, data and analytics bring for today’s internal auditor and the value the business can derive.
Sara Hays on transforming legal experience into board value
February 10, 2022 21:07 - 41 minutes - 57.7 MBExperienced general counsel, board director, and advisor Saya Hays talks with Resilient CLO track host Lori Lorenzo about how chief legal officers can translate their expertise to the skills and know-how valued by a corporate board of directors.
Bill Marquard on resilient leaders, organizations, and societies
January 17, 2022 14:00 - 34 minutes - 46.9 MBBill Marquard, managing director, Monitor Deloitte, talks with Resilient host Mike Kearney about how resilient leaders are able to connect disparate dots and find common characteristics to raise the resilience quotient for themselves, their teams, and their organizations.
Vanessa Allen Sutherland on living in the tension of business and legal
November 23, 2021 16:16 - 1 hour - 95.1 MBAs a B2B, B2C, and public service leader, Vanessa Allen Sutherland, EVP Government Relations and CLO at Norfolk Southern, knows a thing or two about how organizations can be compliant with laws and also about the nuances of policymaking. She talks with Resilient CLO track co-host Lori Lorenzo about the dual responsibility corporate lawyers have—to ask difficult questions to keep their own house in order and to have a pulse on the threats that can harm the organization’s market reputation.
Martha Minow on building trust as a leader in a skeptical society
November 05, 2021 14:01 - 49 minutes - 68.5 MBMartha Minow, Harvard Law School professor, former dean, litigator, and board director talks with the Resilient Future of Trust track host Don Fancher about the parallels between trust issues in our society and what we face as professionals. Her take on the future of trust? Building and maintaining trust can only be accomplished with empathy and relationships.
Susan Irving on embedding trust into COVID-19 recovery
September 20, 2021 16:58 - 46 minutes - 63.6 MBHow can leaders build, maintain, and restore trust during times of disruption and uncertainty? In this first episode in the Future of Trust special series, Susan Irving, CMO of Kruger Products joins Jennifer Lee managing partner, Deloitte Growth Platforms, with host Don Fancher, Deloitte Global Forensic leader to discuss the trust journey Kruger and other organizations have taken, the lessons learned, and how it has changed how they relate to their customers, employees, and partners.
Ivan Fong on corporate legal leadership
May 12, 2021 15:53 - 1 hour - 111 MBIvan Fong, senior vice president, general counsel, and secretary at 3M Company, sits down with Resilient CLO track co-host Lori Lorenzo to discuss what it means to lead in a mission-driven organization. He also shares his vision of legal transformation and five legal leadership imperatives.
Anthony Sharett on legal leadership with purpose
May 04, 2021 19:25 - 38 minutes - 52.6 MBHow can today’s corporate legal executives lead with purpose? What is “financial inclusion for all?” And how has Meta Financial Group brought that mission to life? Anthony Sharett, chief legal and compliance officer for Meta, shares his perspectives on the Resilient podcast’s chief legal officer track.
Rishi Varma: Innovating in the legal field
April 07, 2021 16:36 - 41 minutes - 58 MBRishi Varma, General Counsel & Corporate Secretary at Hewlett Packard Enterprise, sits down with CLO Track cohost Don Fancher to discuss how legal leaders can gain a deeper understanding of the business, build empathy, and embrace missteps.
Debbie Wheeler: Cyber as a force for change
April 01, 2021 14:36 - 50 minutes - 69.9 MBDebbie Wheeler, Chief Information Security Officer, Delta Air Lines sits down with Cyber Track host Deb Golden name to discuss how cyber can reduce friction in the customer experience and enable innovation for the business.
The role of business in the equity imperative
March 26, 2021 16:14 - 1 hour - 115 MB2020 spotlighted the harsh reality of systemic racism and injustice in the United States. What might it take to make real progress toward racial equity? In this episode, two of the authors of Deloitte’s recent report, The equity imperative, discuss the responsibility and the opportunity that businesses have to help lead the way to a more equitable future.
Rob King on data, speed, and controls
March 15, 2021 17:29 - 13 minutes - 18.1 MBHow is the role of internal audit changing? Rob King, corporate vice president and chief audit executive at FedEx, sits down with Sandy Pundmann to talk about delivering insights and foresights to stakeholders, innovating with new technologies to deliver assurance and risk assessments, and harnessing data to accelerate both insights and automation.
Consumer sentiment: Executive voices on pandemic recovery
January 27, 2021 15:07 - 38 minutes - 52.7 MBAs consumers grappled with the unprecedented disruption of their lives in 2020, many dramatically changed their behaviors to adapt to the realities of a pandemic-driven new normal. Are these shifts temporary, or will continued uncertainty affect consumer behaviors and sentiments well into the future? In this episode of Resilient, Deloitte consumer industry leaders discuss the outlook for 2021 and the consumer trends that could play a role in shaping long-term economic recovery and industry d...
The social sector and business: Serving communities in crisis
December 16, 2020 20:54 - 55 minutes - 102 MBIn the midst of crisis, how can nonprofits adapt to help bridge the gaps where government, policy, and social safety nets may be constrained? This episode of Resilient brings together social sector leaders to discuss the pandemic’s impact on the social issues that businesses care so much about. They share insights on how social sector leaders might anticipate and prepare for crisis aftershocks, adapt to new realities, and think creatively to turn disruption into opportunity.
On a mission: Higher education combats COVID-19 challenges
November 30, 2020 19:31 - 42 minutes - 58.9 MBHow can higher education leaders successfully fulfill their institution’s mission while managing the demands placed on them by the COVID-19 crisis? This episode of Resilient explores the operational disruption facing academic institutions and their direct constituents—as well as the downstream consequences for the communities, businesses, and stakeholders in their shared domain. Hear their strategies for coping today and thriving tomorrow.
Resilience in the wake of adversity: Highlights from Confronting the COVID-19 Crisis
November 10, 2020 11:53 - 24 minutes - 33.9 MBOver the past several months, Confronting the COVID-19 Crisis Resilient podcast special series has followed organizations, their leaders, and their stakeholders on the journey from response to recovery and cautiously toward thriving. In this compilation episode, we revisit past conversations with many of these guests, reflecting on what makes a resilient leader and curating answers from their shared experiences facing disruption, building trust, and inspiring hope for the future.
The impact of COVID-19 on humans and how they are coping with crisis
October 07, 2020 11:00 - 36 minutes - 50.6 MBHear what it’s like to live, work, and manage through crises—from a leader on the frontlines. In this episode of Resilient, Mike McCabe, emergency medical services leader and chief of operations at McCabe Ambulance Service, a first-responder team serving the New York City area, sits down with hosts Mike Kearney and Deloitte US Chief Well-being Officer and host of the WorkWell podcast Jen Fisher to explore the connection between well-being and resilience.
The impact of COVID-19 on people
October 07, 2020 11:00 - 36 minutes - 50.6 MBHear what it’s like to live, work, and manage through crises—from a leader on the frontlines. In this episode of Resilient, Mike McCabe, an emergency medical services leader, sits down with hosts Mike Kearney and Deloitte US Chief Well-being Officer and host of the WorkWell podcast Jen Fisher to explore the connection between well-being and resilience.
Jeff Raz shares how to connect deeply with your audience
October 05, 2020 19:09 - 1 hour - 124 MBJeff Raz, Stand & Deliver senior director, Clown Conservatory founder, author, and resilient performer sits down with host Mike Kearney. Jeff shares his perspective on resilience, the art of communicating, presenting confidently, and building trust. This interview is chockfull of tips to help leaders up their game in captivating their audiences—whether in person, writing, or even in a virtual setting.
Jacki Monson on security and privacy by design
October 01, 2020 14:55 - 46 minutes - 64.3 MBWhat role does privacy play in cybersecurity? Jacki Monson, chief privacy and information security officer at Sutter Health, sits down with cyber series host, Deb Golden, to explore the benefits of adjoining these traditionally siloed functions and how they’re taking a proactive approach to security through privacy-by-design, threat hunting, and artificial intelligence.
Debbie Majoras shares characteristics of an effective general counsel
September 28, 2020 13:48 - 1 hour - 88.5 MBDebbie Majoras, chief legal officer and secretary at Procter & Gamble, sits down with CLO Program Research & Insights director Lori Lorenzo. Debbie shares characteristics of an effective general counsel, as well as insights into her life, career, and leading through crisis.
Adam Zoller on bringing health care closer to patients through cybersecurity
September 14, 2020 20:12 - 36 minutes - 49.8 MBHow can health care organizations make care more accessible for their patients? Adam Zoller, CISO at Providence St. Joseph Health, sits down with cyber series host, Deb Golden, to discuss how his organization’s Health 2.0 initiative is enabling care from anywhere in the world through flexible and scalable cybersecurity solutions. He also shares how they, along with the Health 2.0 platform, have empowered Providence St. Joseph Health to address the impacts of COVID-19.
Doing deals in a COVID world
September 08, 2020 18:56 - 32 minutes - 44.2 MBDespite the current economic uncertainty, many dealmakers aren’t scaling back investments. So how has COVID-19 impacted today’s deal market? In this episode, we explore transaction activity over the past few months, how the pandemic could change how deals are valued, and shifts in the regulatory landscape.
Critical infrastructure at risk: Bob Kolasky, Department of Homeland Security
September 01, 2020 15:50 - 47 minutes - 65.3 MBWhat are some of the biggest economic and security risks facing the United States—particularly at this time—if critical national infrastructure isn’t properly protected? Guest Bob Kolasky, the Assistant Director of the National Risk Management Center (NRMC) in the Department of Homeland Security (DHS) Cybersecurity and Infrastructure Security Agency (CISA), discusses his work advising business, industry, and government leaders to not only manage risks, but also enhance resilience against fut...
Leaning into recovery: Architecting the resilience hub
August 28, 2020 00:08 - 50 minutes - 69.5 MBAs businesses reopen and work toward recovery, many leaders see an opportunity to strengthen their organizational resilience. How can they build on the lessons learned from crisis to drive greater coordination, strengthen stakeholder trust, and enable long-term success? In this episode of Resilient, we talk with two Deloitte leaders from Asia-Pacific about how organizations can morph their response-focused command center capabilities into a hub for directing resilience-building activities.
Kenneth Chen on the importance of internal audit’s relationship with management
August 21, 2020 17:35 - 15 minutes - 21.7 MBWhat do disruption and innovation have in common? How can an organization strengthen internal audit’s relationship with management and sell the value they bring to the table? Why are leading by example and maintaining passion key ingredients for success? Find out in this episode of Resilient, where host Sandy Pundmann sits down with Spotify’s vice president of internal audit and chief audit executive, Kenneth Chen, to discuss all of this and more.
The CLOs role in crisis—a perspective from Alex Dimitrief
August 21, 2020 12:57 - 55 minutes - 76.3 MBIn this episode, host and Deloitte Risk & Financial Advisory principal Don Fancher, talks with Alex Dimitrief, partner at legal management consulting firm, Zeughauser Group, and former chief executive officer of GE’s Global Growth Organization, about the evolving role of the chief legal officer (CLO). Alex shares his insights on how legal leads are helping their executive teams respond with speed and agility amid the COVID-19 pandemic—and spotlights the current leadership challenges CLOs face.
Leadership in a challenging world: Futurist and strategist collaborate to rechart our course
August 12, 2020 13:57 - 49 minutes - 67.3 MBAmid pervasive uncertainty, how can business leaders come together to shape a better, more just and sustainable future? This episode features a conversation with two Deloitte leaders, Eamonn Kelly, chief futurist and Office for the Future leader, and Jason Girzadas, managing principal for Businesses, Global, and Strategic Services and member of Deloitte’s US Executive. They share their perspective on the evolving priorities of business leaders in four areas: rebuilding civic and global trust...
Health care: Responding and recovering with resilience
August 03, 2020 19:59 - 47 minutes - 66.3 MBDuring this challenging time, how are health care leaders adapting to meet stakeholder needs while promoting resilience across their teams? This episode of Resilient features Kevin Sowers, president of Johns Hopkins Health System, Michael Dowling, president and CEO at Northwell Health, and Deloitte’s chief medical officer, Ken Abrams. They discuss their experiences leading through crisis and consider how the lessons of the past few months might help drive radical change in health care’s futu...
Lori Havlovitz on raising the bar in cybersecurity
July 27, 2020 20:20 - 45 minutes - 62.3 MBCyber incident preparedness in today’s business landscape requires much more than setting up a frontline of defense and securing assets. Lori Havlovitz, CISO at Cardinal Health, sits down with cyber series host, Deb Golden, to share the importance of staying ahead of potential risks and how organizations can be ready for the next crisis.
Cyberattacks and the long-term effects on organization
July 23, 2020 15:17 - 50 minutes - 70.2 MBAs the coronavirus spread, businesses and their workers moved to remote operations and virtual tools en mass. This has drastically changed the perimeter of organizations and created unprecedented opportunity for cyber criminals. How can organizations understand, respond to, and potentially limit the impact of cyberattacks? This episode, hosted by Deb Golden, Deloitte Cyber and Strategic Risk Leader, explores these issues and more with guest Vanessa Pegueros, chief trust and security officer ...
Vanessa Pegueros on the long-term impact of cyberattacks
July 23, 2020 15:17 - 50 minutes - 69.1 MBHow might cyberattacks impact the mental health and well-being of cyber professionals? Vanessa Pegueros, chief trust and security officer at OneLogin and board director at Carbon Black, sits down with cyber series host, Deb Golden to discuss the human element of cyber. Hear Vanessa’s insights into how cyber leaders can help better prepare their organizations and teams—both technically and mentally—for attacks and crises like COVID-19, which can exacerbate cyber threats.
Actionable insights to help businesses respond and recover
July 23, 2020 15:17 - 50 minutes - 70.2 MBAs the coronavirus spread, businesses and their workers moved to remote operations and virtual tools en mass. This has drastically changed the perimeter of organizations and created unprecedented opportunity for cyber criminals. How can organizations understand, respond to, and potentially limit the impact of cyberattacks? This episode, hosted by Deb Golden, Deloitte Cyber and Strategic Risk Leader, explores these issues and more with guest Vanessa Pegueros, chief trust and security officer ...
Enterprises and ecosystems: Fueling resilient recovery through innovation and collaboration
July 07, 2020 17:06 - 58 minutes - 81.3 MBInnovation and technological advancement are critical to keeping businesses competitive, and the COVID-19 crisis has pushed the boundaries of both. As organizations adapt and respond, how can technology ecosystems–networks of technology and services companies that extend an enterprise’s capabilities–help them recover? This episode features four Deloitte leaders who have spent much of their careers advising organizations on technology and innovation.
Teresa Tonthat on IT vs. business: The ultimate balancing act
July 06, 2020 15:57 - 47 minutes - 65.1 MBIn cybersecurity today, there’s too much IT vs. business, and not enough IT and business. How can the two work better together, especially with high demands on everyone’s time? Teresa Tonthat, assistant vice president of IT & CISO at Texas Children’s Hospital, sits down with cyber series host, Deb Golden, to discuss aligning business needs with IT requirements and protecting the cyber core.
Combatting fraud, waste, and abuse in the wake of COVID-19
June 23, 2020 18:27 - 49 minutes - 68.5 MBMoments of crisis often bring out the best in people, but they can also breed new opportunities for fraud and corruption. As disruption and uncertainty pervade the current business climate, organizations must be particularly vigilant in their efforts to detect and prevent fraud, waste, and abuse. In this episode of the Resilient podcast, Deloitte Risk & Financial Advisory Principal, Don Fancher, examines detection, response, and prevention approaches in the new environment created by COVID-1...
Chief risk and recovery officer: The CRO’s changing role
June 15, 2020 18:58 - 41 minutes - 58.5 MBThe COVID-19 pandemic has brought risk to the forefront of many leadership agendas. The magnitude of the crisis has revealed both the strengths and areas for improvement in many risk management plans. Chief risk officers (CROs) are playing an essential role in helping their organizations respond to risks and adapt to uncertainty. They are also helping guide their organization in the move toward recovery. Our guests in this episode, Tamika Puckett, chief risk officer for the City of Chicago, ...
Betsy Wille on the evolving role of the CISO
June 10, 2020 15:21 - 45 minutes - 62.8 MBAs technology continues to disrupt business processes, organizations are presented with the opportunity to gain—or lose—the trust of customers and stakeholders. Betsy Wille, CISO at Abbott, sits down with cyber series host, Deb Golden, to discuss the growing responsibilities of the CISO and why a consumer-first approach to technology implementations is critical to an organization’s reputation.
Open for business: Returning to in-office work
June 01, 2020 21:13 - 57 minutes - 79.8 MBReopening offices and work facilities is top of mind for many organizations. But business leaders are faced with a myriad of different guidelines and regulations across states and geographies. How can they guide a viable return to business operations while making workforce safety and well-being top priorities? In this episode of Resilient, we explore reopening through a human capital lens.
Structuring effective virtual meetings (some assembly required)
May 29, 2020 14:04 - 1 hour - 92.7 MBAs organizations adjust to a largely remote work environment, virtual meetings are now business as usual. But that doesn’t necessarily mean they are productive. In our latest episode of the Resilient podcast, we discuss the art and science of meetings–and what people can do to design and facilitate effective virtual work sessions.
Reboot: Approaches for leaders to enable resilient recovery
May 26, 2020 15:53 - 1 hour - 86 MBThe complex journey from crisis response to business recovery has already begun for many organizations. The path to the next normal is marked by uncertainty; there is no silver bullet. Embracing a reboot mentality–one open to new ways of thinking and working–may help leaders chart a safer and more productive way forward for workers and workplaces. In this episode of the Resilient podcast, we discuss the principles and practicalities of rebooting with three leaders from Deloitte Consulting LL...
The chief financial officer perspective on recovering from crisis
May 22, 2020 19:41 - 22 minutes - 31.5 MBMany businesses across the United States are strategizing how to reopen and rebuild in the wake of the COVID-19 pandemic. Chief financial officers (CFOs) are on the front lines of many of these decisions and their potential consequences. As our latest CFO Signals™ survey reveals, CFOs’ perspectives on the global economy are at all-time lows, as is their near-term optimism for the reopening of business operations. When do they think conditions will improve and how are they planning to address...