Robyn Thornton: On Culture, Candidate Experience & Sourcing Outside LinkedIn

In this episode, Marcus Edwardes speaks with Robyn Thornton, Director of Talent Acquisition at SeekOut.

Robyn has over 20 years of TA experience. She was previously the Director of Talent Acquisition at Big Fish Games, and has managed recruiting teams at Nordstrom.

Listen in as Robyn discusses her unique experiences transitioning between in-house and agency roles through her career. She shares her best lessons learned when it comes to building a great company culture, and how to continue doing so in a world where remote work has become more commonplace.

Robyn speaks on the importance of brand recognition in the recruitment world and how to enhance the candidate experience and forge a long-term relationship even when telling candidates that they are not right for the job.

Finally, Robyn talks about SeekOut’s unique platform for sourcing clients outside the LinkedIn ecosystem.

What You’ll Learn in This Episode:

●      [01:38] Transitioning from in-house to agency and back again

●      [07:02] The importance of company culture

●      [11:44] Building a culture remotely

●      [18:12] Maximizing candidate experience

●      [24:39] Leaving a great lasting impression even when giving a rejection

●      [29:12] SeekOut’s mission

●      [30:48] Sourcing outside LinkedIn

●      [33:42] Rapid-fire questions

Key quotes:

●      “Company culture is about how you treat people internally. How do you value them? How do you show compassion and empathy, and make sure that people can bring their best selves to work?”

●      “A company that does it right is one which embraces the fact that anyone, regardless of where they are, is part of the same team.”

●      “Candidate experience is everything. It’s king.”