Episode 5: Train to Retain

Recruit. Retain. Relax.

English - November 13, 2018 16:36 - 40 minutes - 36.6 MB
Society & Culture Arts Food recruit retain relax hospitality industry one haus empowered hospitality mike hewitt sarah diehl Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed

Previous Episode: Episode 4: Staying Power

Next Episode: Episode 6: British Invasion

Hosts Mike Hewitt and Sarah Diehl welcome Rick DeMarco, COO of cult SOHO street cart turned multi-unit darling Calexico, and Kate Edwards, service expert, executive coach, and founder of hospitality consultancy Kate Edwards & Company. The discussion: The why, who and how of effective hospitality training.