Re-thinking The Human Factor with Bruce Hallas
56 episodes - English - Latest episode: about 1 month ago - ★★★★ - 4 ratingsWelcome to the Re-Thinking the Human Factor podcast. It’s a podcast for information security professionals, where we will be asking our guests to share thoughts and insights on security awareness, behaviour and culture.
Our guests come, predominately, from outside of the security industry. They all specialise in elements of awareness, behaviour and culture, or they have effectively tackled similar challenges, in their own industry or careers. The one thing that unites them all is their willingness to share their experience in the hope it might give our audience food for thought.
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Episodes
An appointment with the Doctor to discuss culture, behaviour and decision making.
March 17, 2024 17:49 - 44 minutes - 61.7 MBIf you’re a regular listener then you will have already met today’s guest Dr. Char Sample. Char is a force at work deep within the information security community. Char is a rarity, combining a deep knowledge of both the technical and human aspects of the challenges security professionals face when managing cyber security risks. Char and I go back a long way, to a horrible conference lunch in London, where her riveting conversation meant I didn’t have to eat what was on the plate in front o...
Insights from advertising for security awareness professionals.
January 22, 2024 10:45 - 57 minutes - 78.6 MBIn this episode we are joined by a guest who has committed their career to the world of advertising agency work. Influencing target audiences awareness of products and stacking the odds in their clients favour, that the target audience will choose their product over their competitors. The challanges our guest has faced, over the years, are in many ways similar to those that education and awareness managers, for information security and data protection, now face.
A Human Resource view on Information Security Awareness and Education
December 04, 2023 06:00 - 46 minutes - 64.5 MBThe role of the human resources function, in the the overall process of employee awareness, behavioru and culture can't be under stated. In the early days of my research, at Re-thinking the Human Factor, it was very apparent that HR was a major stakeholder. From what I like to call KPI's clash, where stakeholders KPI's sometimes clash against each other, through to employee performance and development, and from HR processes such as starters, movers and leavers, through to organisational ch...
Embracing Diverse Skills When Building an Effective Education and Awareness Team.
November 20, 2023 08:00 - 52 minutes - 71.5 MBWhen I first got involved in “information security” 20+ years ago, I found myself almost entirely surrounded by industry peers whose training and experience was in technology or technology disciplines. My training in law, marketing and finance, and my experience in business development, marketing, recruitment and even a stint in purchasing and supplies all seemed out of line with the world of IT security as it was called back then. As I came to understand, during my own research in human b...
The Science Behind Metrics
November 06, 2023 06:00 - 50 minutes - 68.9 MBFinding relevent metrics, for security awareness, behaviour and culture has been a long standing challenge which the information security industry has struggled hard to address. Now, when I reflect on how I personally tackled metrics, around the human factor, before I kicked off my research programme here at Re-thinking the Human Factor, I recognise I had an in-mature approach. That approach focused on what data I knew I could get rather than what was useful. Some industry folks called th...
Insights from Educational Psychology for Information Security Professionals
October 23, 2023 08:50 - 1 hour - 108 MBEducating employees on their roles and responsilities when it comes to information security and data protection, is common sense, and, even if you don't think that's the case, it is, without a doubt, a regulatory obligation for many. So, what is "education" and what is going on in the world of learning and development which might help us to re-think the human factor? In this episode our guest, Teisa Marshik, a respected educational psychologist and passionate educator, shares how her's and...
Understand the forces at play.
November 29, 2021 12:10 - 54 minutes - 125 MBOur guest, is Dr. Ben Evans. Ben is an aeronautical engineer, and he’s applying his understanding of the forces at play, to the seemingly insurmountable challenge of conquering the breaking a world record at the Bloodhound Land Speed Project. Ben talks about the laws of science and engineering which help him to find the marginal opportunities for improvement which are helping the team towards breaking the world record. But, in this interview, it’s also clear to me, that success is a matter...
The human factor. A view from Brazil.
November 03, 2021 06:00 - 48 minutes - 78 MBIn this episode we look through the eyes and experiences of an education and awareness manager from Brazil. We explore the consistent challenges, no matter where you are or what your culture is, when it comes to employee awareness, behaviour and culture.
Versace, Burberry and Lacoste. Thoughts from branding.
October 18, 2021 09:43 - 47 minutes - 110 MBIn this episode we delve into the world of branding with the out standing Geraldine Michel and explore possibilities for security professionals responsible for the human factor. We draw on lessons from the world of fashion, by skirting through branding and how Brand Directors and Managers utilise this mammoth of the modern day commercial world to shape and influence behaviour and culture.
An internal communications perspective.
October 05, 2021 07:11 - 1 hour - 104 MBInternal communications is a major stakeholder in employee awareness, behaviour and culture. We often defer to their skills and experience as the specialists in communication strategy for reaching out to internal staff. However, there's something a foot in the industry. Traditional ideas of what makes "good internal communications" are being challenged and our good friend "behavioural science" has been a great influence on the thought leaders in the field of communications. In this episode ...
The human factor in the middle of a major security breach.
September 06, 2021 14:58 - 51 minutes - 117 MBIn previous episodes of the podcast we have explored why human judgement and decision making, which drives our behaviour, is heavily influenced by the environment within which we make our decisions. In this episode we take this one step further and ask how employee awareness, behaviour and culture pans out, after all of the theorising and planning, when the tranquil environment of corporate learning is replaced by the rawness of a major security crisis.
CyberSecurity ABC's
August 09, 2021 06:09 - 1 hour - 84.5 MBIn this episode I am joined by my co-authors, Adrian, Ciaran and Jess, of the CyberSecurity ABC’s book for a long overdue catch up. We hadn’t been able to spend anytime chatting for a while and so it was fabulous to get us all together again to enjoy having a talk about security awareness, behaviour and culture. We touch on not just the challenge of employee awareness, behaviour and culture but also about industry stakeholder’s roles in recognising the long overdue need for change. We ex...
An ex-regulators view on awareness, behaviour and culture.
July 19, 2021 14:42 - 1 hour - 86.2 MBEpisode Outline: We love a different angle here at Re-thinking the human factor and we think this interview is a great new angle with which to tickle your re-thinkology senses. Pay attention closely and it’s littered with insights which can make a difference to your efforts. In this episode I have the privilege to chat with the ex Information Commissioner to the United Kingdom, Richard Thomas. Richard was appointed by Her Majesty the Queen to spearhead the data protection office in its d...
What does it mean to have a people-centric approach to cybersecurity? And, why you should have one?)
July 05, 2021 05:00 - 50 minutes - 117 MBThe vast majority of cyber attacks target people, not technology. That's why an approach to cybersecurity that centres around people can be a game changer. Research shows that ensuring employees know what to do when faced with a real threat can reduce successful phishing attacks and malware infections by up to 90%. But how do you go about it? Do you just go for it? In this episode, we’ll dive deeper into what it means to have a people-centric approach to cybersecurity, and how putting the ...
Content is king or so they say! Discover some caveats around the saying as we explore the role of a security influencer.
June 27, 2021 11:58 - 1 hour - 90.2 MBIn this episode we talk with a guest who is on the front line when it comes to employee education and awareness. We talk about video content, tailoring your content to your audience and what it takes to succeed when it comes to creating videos for education and awareness purposes. We will also explore why we should not neglect, or make assumptions about, the cyber security teams brand and how our customers perceive us. And, if we get this right, how it contributes to our roles as influence...
What role training materials must play in building security aware-rich organisations?
June 21, 2021 05:00 - 53 minutes - 73.7 MBKnowing when to deliver the right education, to the right people, at the right time is critical in building security aware teams that succeed. However, when failing to maintain users engaged the organisation’s exposure to threats might be an even bigger challenge to solve. In this episode, we’ll diver deeper into how ‘limited attention’ can result into a security awareness-poor organisation and explore the different ways in which people learn, the importance of ‘Learning Science Principles...
What does it take for security teams to win in the cybersecurity fight?
June 14, 2021 07:15 - 55 minutes - 77 MBCybersecurity awareness can be one of the most challenging items in any CISO, IT/Security team’s agenda as building a program that effectively drives awareness and cultural change can be daunting. After all what makes us human, makes us a risk! So, what does it take to win when it comes to driving user behaviour? In this episode, we’ll look at where do you start with a company-wide training program that aims to change behaviour and impact organisational culture. What barriers might you com...
How technology can be a CISO's best friend in changing behaviour.
June 07, 2021 05:00 - 48 minutes - 67 MBCulture is an intrinsic part of what makes us human – it encompasses the social behaviour and norms found in human societies and their individuals. And, in a ‘always on’ digital society, that can only mean one thing – We Click! We click to open potentially malicious emails, infected files. We click to share information and then we click to share a bit more – all in a simple click of a button. In this episode, we explore how cultures are formed and influenced by digital, social media, and w...
Re-thinking the Human Factor: Cyber Security Mini Series
May 31, 2021 05:00 - 40 minutes - 56.1 MBHumans have achieved great things, from survival through to prosperity, and all because of how our brains have evolved. However, our physical and cognitive evolution lags behind Moores law and our brains just cannot cope with the amounts of information and huge number of decisions we need to make both consciously and unconsciously every day How do our brains cope and why does this coping mechanism make us vulnerable and keep CISO’s awake at night? In this episode Bruce and ProofPoint's i...
A conversation with award-winning CISO, Andrew Rose
April 28, 2020 06:00 - 1 hour - 87.6 MBA conversation with award-winning CISO, Andrew Rose ANDREW ROSE joins us for Series 3, Episode 12 of the Re-Thinking the Human Factor Podcast. Join us for this straight forward discussion with an award winning CISO who transformed security management for three major organisations. With his extensive background, Andrew is a strong relationship manager who is able to develop and lead teams, driving initiatives forward with a style that is facilitative, tenacious and positive. Able ...
Know your cyber security risks, with Prudence Smith
April 21, 2020 06:00 - 47 minutes - 64.6 MBKnow your cyber security risks with Prudence Smith PRUDENCE SMITH joins us for Series 3, Episode 11 of the Re-Thinking the Human Factor Podcast. Join us as we discuss risk assessment within a changing cyber landscape. We know our listeners are going to glean a great deal from this discussion this week and enjoy the fruits of Prudence’s years of experience. PRUDENCE SMITH is a trusted cyber and security risk professional who has been working in security, technology and compliance ...
Marketing Strategy Applied To Cyber Security with TERRY O’REILLY.
April 14, 2020 06:00 - 1 hour - 85.8 MBMarketing Strategy Applied To Cyber Security with TERRY O’REILLY TERRY O’REILLY joins us for Series 3, Episode 10 of the Re-Thinking the Human Factor Podcast. Join us as we delve into the brilliant marketing mind of our guest so we can apply this understanding to our industry of cyber security and awareness. Terry O’Reilly is the host of CBC Radio's Under the Influence. Co-Founder of The Apostrophe Podcast Company. He is also an engaging speaker and author to boot, with over 35 y...
Why we need to re-think the human factor in security, with Bruce Hallas
April 07, 2020 06:00 - 1 hour - 95.9 MBWhy we need to re-think the human factor in security, with Bruce Hallas Bruce Hallas sits in the hot seat for a change as Alexia of Marmalade Box grills him, for this: Series 3, Episode 4 of the Re-Thinking the Human Factor Podcast. Having received a lot of emails asking us for more information about Bruce Hallas, the host of this podcast, Alexia agreed to put Bruce through some viewer lead questioning in the hopes of delving deeper into his background and expertise. Having train...
Taking risks to reduce risk, with Eric Ravello
March 31, 2020 06:00 - 1 hour - 60.4 MBTaking risks to reduce risk, with Eric Ravello If criminals are doing research into human behaviour then they are designing phishing attacks with the human in mind. As attackers change their attacks, so must cyber security providers change their methods of dealing with them. Eric Ravello joins us for Episode 33 of the Re-Thinking the Human Factor Podcast. We are holding strong to our promise to bring you top notch guests this week, we cannot wait to delve into this podcast topic. ...
Simplifying Cyber Security, with Neil Frost
March 24, 2020 17:47 - 53 minutes - 73.1 MBNEIL FROST joins us for Series 3, Episode 7 of the Re-Thinking the Human Factor Podcast. Join us for this straight forward discussion on how to cultivate easy to digest security campaigns that have the lasting effect of benefiting culture. Neil Frost was part of the team responsible for Security Awareness and Culture at the HMRC (the UK Tax Office). Before that he worked at the UK Police Force on Training and Awareness. AS YOU LISTEN TO THE EPISODE, IF YOU FIND YOURSELF WANTING TO IM...
The Accidental Security Specialist, with David Shipley
March 17, 2020 07:00 - 55 minutes - 76.2 MBThe Accidental Security Specialist, with David Shipley. Living up to our promise to bring you fantastic guests, David Shipley joins us for Series 3, Episode 6 of the Re-Thinking the Human Factor Podcast. Time to go phishing so grab your rod. David is a self professed accidental cyber security professional, but has spent time as a soldier, newspaper reporter and marketer. After a cyber hack within his company occurred, David grew increasingly interested in cyber security and was asked...
Designing Learning Experiences That Stick, with Megan Sumeracki
March 10, 2020 07:00 - 1 hour - 88.8 MBDESIGNING LEARNING EXPERIENCES THAT STICK, WITH MEGAN SUMERACKI Megan Sumeracki joins us for Series 3, Episode 5 of the Re-Thinking the Human Factor Podcast. Megan Sumeracki is an Assistant Professor at Rhode Island College. She co-founded the Learning Scientists in January 2016 with Yana Weinstein. Megan received her Master’s in Experimental Psychology at Washington University in St. Louis and her PhD in Cognitive Psychology from Purdue University. Her area of expertise is in human...
Storytelling For Better Cybersecurity, with Sarah Moffat
March 03, 2020 07:00 - 55 minutes - 76.6 MBStorytelling For Better Cybersecurity, with Sarah Moffat Sarah Moffat joins us for Series 3, Episode 4 of the Re-Thinking the Human Factor Podcast. With a vast background in cybersecurity and understanding the human factor, Sarah is currently advising the Federal Government on privacy and security in Washington, D.C. She is also a leadership and development coach, using her knowledge of psychology to inspire others, tailoring specific training to meet the personal needs of her clients. ...
Applying Marginal Gains One Small Step At A Time, with Chris Fleming
February 25, 2020 10:32 - 1 hour - 90.7 MBApplying Marginal Gains One Small Step At A Time, with Chris Fleming. Chris Fleming steps in to join us for Series 3, Episode 3 of the Re-Thinking the Human Factor Podcast. If you have been with us here for sometime you will know we strive to bring you the highest caliber guests for your listening delight. After hearing Chris do an incredible presentation at the SANS conference on marginal gains (you all know how much we here at the podcast love those marginal gains) we knew he would b...
What Security Awareness Professionals Can Learn From Marketers and Understanding the Customer Journey, with Kenda MacDonald
February 18, 2020 12:00 - 1 hour - 97.1 MBWhat Security Awareness Professionals Can Learn From Marketers and Understanding the Customer Journey, with Kenda MacDonald. Kenda MacDonald joins us in the hot seat for Series 3, Episode 2 of the Re-Thinking the Human Factor Podcast. We are absolutely thrilled to have Kenda MacDonald on the show today. As I’m sure you’ll agree, she has the knack for pulling things together in a way that is easy for you, the listener, to understand and digest. We could have talked all day but we manage...
Reducing Cyber Risk By Reducing Friction, with Jason Hoenich
February 11, 2020 08:23 - 1 hour - 91.3 MBReducing Cyber Risk By Reducing Friction, with Jason Hoenich Jason Hoenich joins us as we return for Series 3, Episode 1 of the Re-Thinking the Human Factor Podcast. We are glad to be back after our hiatus having made a few changes to the podcast that we hope will add value and increase our reach so we can continue making security and behaviour awareness an engaging topic for all. Both a security vendor and a sponsor of this podcast, Jason is a leader in the security awareness arena and ...
Effective Leadership and Successful Organisational Change, with John P. Kotter
June 06, 2019 11:00 - 1 hour - 109 MBThe Road to Effective Leadership and Successful Organizational Change, with John P. Kotter John P. Kotter joins us on the show for episode 25 of the Re-Thinking the Human Factor Podcast. We know that while some of our listeners will see his name and ask themselves, “Who?”, those who are familiar with John P. Kotter’s work will be asking, “How?”. As in, ‘How did they get him on the podcast?’. Wherever you find yourself on the spectrum, we are very excited to bring you this interv...
What children's books can teach us about changing behaviour, with Todd Courtney
May 23, 2019 11:00 - 58 minutes - 80.7 MBWhat children's books can teach us about changing behaviour, with Todd Courtney Welcome to episode 24 of the Re-Thinking the Human Factor Podcast. Joining us on the show today is Todd Courtney, an author who has created a series of children’s books in partnership with his wife that are scientifically based and geared towards instilling children with healthy mindsets and positive behavioural circuitry. The catch is that behavioural patterns are almost completely solidified in the br...
How to develop a security culture, interview with Gert Jan Hofstede
May 09, 2019 11:00 - 1 hour - 87.6 MBHow to develop a security culture, interview with Gert Jan Hofstede Understanding the role of culture is crucial if we want to develop a security culture. Especially if we want to have a realistic chance of influencing behaviour, which is probably why we're wanting to develop a security culture in the first place. This is because culture is like a body of water. If you come at the water from high above at too high a velocity with a massive, weighty body of change, the body of water will ...
Eliciting Intrinsic Motivation and Reframing Problems, with Rachel Lawes
April 25, 2019 11:00 - 1 hour - 92.3 MBEliciting Intrinsic Motivation and Reframing Problems, with Rachel Lawes Rachel Lawes joins us for Episode 22 of the Re-Thinking the Human Factor Podcast. Rachel gave a fantastic interview back in Series one of the podcast, and if you haven’t had a chance to listen yet, please check it out here when you’re able. We’ve received feedback from a few people recently about how they were really blown away by what Rachel had to say about semiotics as well as how she spoke more broadly about ...
Episodes Review with Nathan Mielke, Director of Information Technology & Cyber Security Manager
April 04, 2019 11:15 - 54 minutes - 87.5 MBWhile Nathan Mielke was teaching a cyber security lesson in homeroom at the Hartford Union High School in Wisconsin, the school experienced a distributed denial-of-service (DDoS) attack that took them down for about a class period. While the identity of the attacker was never discovered, Nathan is fairly certain the attacks were coming from a student’s phone, or as it goes in classic American Horror films, the call was coming from inside the house… Episodes Review with Nathan Mielke, D...
Using Humour to Raise Cyber Awareness, with Bennett Arron
March 21, 2019 10:00 - 52 minutes - 71.9 MBHow a Victim of Identity Theft Uses Humour to Generate Cyber Awareness, with Bennett Arron Welcome to Episode 20 of the Re-Thinking the Human Factor Podcast. Joining us on the show today is Bennett Arron, Bennett was one of the first major victims of Identity Theft in the UK. According to the Police and credit reference agencies, he owed thousands of pounds to phone companies, banks and department stores. The only thing was, it wasn’t him. This theft resulted in Bennett becoming ...
Awareness, Behaviour, Legal and Regulatory Requirements, with Jonathan Armstrong
March 07, 2019 12:00 - 1 hour - 96.6 MBAwareness, Behaviour, Legal and Regulatory Requirements, with Jonathan Armstrong Welcome to Series 2, Episode 7 of the Re-Thinking the Human Factor Podcast. Joining us on the show today is Jonathan Armstrong, a lawyer who helps multinational clients with risk and compliance across Europe. Recent projects include lots on data breach, GDPR & data transfer, UK Bribery Act 2010, internal investigations, ethics & compliance code implementation, emerging technology, and corporate governance & on...
How cultural values can be used in cybersecurity attacks, with Dr Char Sample
February 21, 2019 12:00 - 1 hour - 91.6 MBOn Episode 6 of series 2 of the Re-Thinking the Human Factor podcast, we are joined by Dr Char Sample to dive into the topic of culture and the role it plays when it comes to cybersecurity. But this podcast chat is not what you will expect to hear when it comes to culture; we're going to explore how your cultural values can be used against you in cybersecurity attack. Some of the topics we're going to dive into during this podcast episode include Cultural Dimensions, Geography of Thought,...
Episodes Review with Craig Thomson, Security Education & Awareness Manager
February 07, 2019 12:00 - 1 hour - 103 MBObservations and Take-Aways: Episodes Review with Craig Thomson, Security & Awareness Manager On this episode of the Re-Thinking the Human Factor Bruce Hallas is joined by Craig Thomson, the Security Education & Awareness Manager at Nationwide Building Society. He is an experienced Education specialist with a demonstrated history of delivering impactful results in the Defence, Air & Space and Information Security arenas. He is skilled in the management of Training Programme and solutio...
The Human Brain vs. Awareness, Behaviour, and Culture
December 13, 2018 12:00 - 1 hour - 92.4 MBWhat makes our brains tick, and why does that matter for change managers and organizational heads? The Human Brain vs. Awareness, Behaviour, and Culture Hilary Scarlett is an international speaker, consultant and author on change management and neuroscience at Scarlett & Grey. Hilary’s work has spanned Europe, the US and Asia and concentrates on the development of people-focused change management programmes, coaching and employee engagement. Her specialities include: change mana...
Evidence-Based Methodology For Improving Learning & Development
November 29, 2018 12:00 - 1 hour - 90.8 MBDid you know up to 80% of information is forgotten within 24 hours? Admittedly, this is not an encouraging statistic for those of us seeking to raise awareness, change behaviour, and foster an appropriate organizational culture. For this reason, we at the Re-Thinking the Human Factor Podcast are looking for answers from outside the security industry from people who can provide an evidence-based path forward which can help us to improve learning and development. We’re happy to share some fr...
Decision-making and behavioural change
November 15, 2018 12:00 - 1 hour - 91.8 MBUnderstanding decision making in the workplace is almost like the holy grail. What we want is for our colleagues to make better decisions, but for this to happen we need to take a few steps back. Decision making in the workplace takes place in the context of the organisational culture. Often when we talk to people about organisational culture, they see culture as something so big that it becomes too overwhelming to think about. Instead, they prefer to take the path of least resistance, foc...
Episodes Review with Louise Cockburn, Information Security Awareness and Culture Manager at Quilter
October 29, 2018 13:00 - 1 hour - 91.9 MBWelcome to Series 2, Episode 1 of the Re-Thinking the Human Factor Podcast. It's fantastic to be back after a 3-month break! As we like to do every so often, Episode 1 of Series 2 begins with a conversation with Louise Cockburn, a listener to our show whom we invited to come on and share insights she's picked up from previous episodes of the podcast, as well as her own experiences and thoughts on the challenge of security awareness, behaviour and culture. Louise is the information sec...
Creating Behavioural Change That Becomes A Part Of The Culture
July 06, 2018 16:17 - 1 hour - 106 MBThe challenge with creating behavioural change is doing it well enough that people actually change their behaviour consistently. And beyond that, it's about ensuring that other people in the organisation can observe this new behaviour around them so that they come to the realise this is simply "the way we do things around here" in other words, the organisational culture. When we set about creating behavioural change, the ultimate objective is for that change to become embedded in the culture...
Episodes Review with Ed Tucker, European CISO of the Year
June 06, 2018 12:57 - 1 hour - 99.4 MBWe like to invite listeners to the podcast to come on the show and share insights that they’ve picked up from previous episodes of the podcast. We also invite them to share their own experiences and thoughts on the challenge of security awareness, behaviour and culture. In this show, Ed Tucker, the 2017 European CISO of the Year joins us to lift the lid on the challenges he sees and the insights he’s picked up. Ed feels there is a common theme between what Robert, Ciaran and Gert disc...
How semiotics can help us engage more effectively
March 29, 2018 14:26 - 53 minutes - 73.9 MBEPISODE 10 SUMMARY - RACHEL LAWES ———————————————— Joining Bruce Hallas on Episode 10 of the Re-thinking the Human Factor Podcast is Dr. Rachel Lawes, who comes to the show with a background in the field of semiotics. Don’t worry, if you’re not familiar with the term, you’re probably in good company. However, upon learning more about Rachel and the field of semiotics prior to recording the interview, we knew she had something of interest, substance, and worth to bring to the conversati...
Behavioural Change in Cyber Security, with Dan Ariely
February 27, 2018 10:07 - 1 hour - 84.3 MBUnderstanding behavioural change is a crucial aspect of better understanding the human factor. If we hope to influence behaviour then we need to better understand human behaviours, decision-making and motivations. The leading expert in this today is Dan Ariely and we are thrilled to have him as a guest on the podcast. Behavioural change is a large part of the work we have to do when it comes to improving security outcomes, and the work by leading thinkers such as Dan is really helping to pav...
How to connect with your audience and improve engagement
February 15, 2018 09:37 - 45 minutes - 62.3 MBEPISODE 08 SUMMARY - BEN AFIA ———————————————— On this episode of Re-thinking the Human Factor, Ben Afia joins Bruce Hallas in a discussion around “Tone of voice”. Tone of voice deals with the brand and personality of an organization coming through in language, in words, and this personality stems from values, both personal as well as those of a broader organizational culture. Ben is a consultant, writer and speaker on brand strategy, language and change. “We’re talking about how w...
A CISO's Perspective on the Human Factor, with Geordie Stewart
December 22, 2017 09:51 - 1 hour - 90.4 MBEPISODE 07 SUMMARY - GEORDIE STEWART ———————————————— We’re taking a different approach to our chat in Episode 07 of the Re-thinking the Human Factor podcast. For this episode, we asked one of our listeners to come on the show and share with us the key lessons they’ve learned from the first three episodes of our show: Episode 01 - An Interview with Gregory Michaelidis, former Head Speech Writer for the Secretary of Homeland Security Episode 02 - An Interview with Heather Dahl and...