Bridging the digital gap between customer needs & what technology can deliver w/ Rob LaVelle

QATalks

English - January 22, 2021 18:53 - 27 minutes - 41.4 MB - ★★★★★ - 4 ratings
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Previous Episode: The Democratization of IT & The Changing Role of The CIO w/ Martha Heller

Next Episode: Augment Enterprise Digital Transformation with Quality Engineering w/ Dilhan Manawadu

Enterprise solutions don't fail because of technology.

They fail due to change management, due to not listening to end users.

This failure exacerbates the gap between a business and its customers. Where are the pitfalls in the bridge over the gap between what do you customers need and what technology teams deliver?

In this episode of QATalks, host Logan Lyles is joined by Dr. Anke Sax, European Digital Leader of the Year 2020, and Rob LaVelle, EMEA Sales Skills Coach and Trainer at LogMeIn.

Logan, Anke, and Rob discuss …

The 2 gaps in digital transformation
Balancing technical capabilities with organizational goals
Characteristics of successful change management
Aligning quality engineering business with organizational needs

This post is based on a QATalks podcast with Dr. Anke Sax and Rob LaVelle. To hear this episode and many more like it, you can subscribe to QATalks here or on Apple Podcasts.