Up to 80 Times More Deployments for Hiscox Insurance with Puppet Enterprise

Jonathan Fletcher of Hiscox Insurance talks about building a reusable change platform with Puppet that includes continuous integration and testing tools. His teams have seen a radical increase in the pace of change, going from a half-dozen deployments in a 10-week change cycle to as many as 50 deployments per week! Deployments used to be big events, and are now routine non-events.

In this interview, Jonathan also describes:

How the increased pace of change allows Hiscox to maintain a competitive advantage in its market: niche specialist insurance.
How Hiscox reached a maturity milestone with Puppet by eliminating manual changes to servers, ensuring greater predictability and reliability.
How Puppet Enterprise captures knowledge for how to do deployments so anyone at Hiscox can push code to production, expanding deployment capability and responsibility from the original two- to three-person deployment team.

Finally, Jonathan talks about the fact that some of Hiscox's most difficult changes have been cultural, underlining the importance of plenty of communication and demonstrating success with a proof of concept. Puppet has brought software development best practices to Hiscox's operations teams, and Jonathan talks about how that's changed behavior and helped to cultivate a collaborative DevOps culture.

Learn more

Read Jonathan's blog post about how he implemented DevOps at Hiscox.
DevOps can boost overall organizational performance, and help your team innovate. Read about the state of DevOps today in the 2016 State of DevOps Report.
Free ebook: Continuous Delivery — What It Is and How to Get Started
A simple checklist for improving DevOps practices
Yelp's Sam Eaton on Change Agents of Ops: What it Takes.