Kelsey Hightower on Opportunities, Fears and the Mindset of a Change Agent
Pulling the Strings
English - November 14, 2014 17:35 - 25 minutes - 25 Bytes - ★★★★★ - 4 ratingsTechnology News Tech News pulling the strings infrastructure devops cloud configuration management puppet open source Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Welcome back to the Conversations with Puppet Labs podcast, our second podcast channel where we're talking with people in the industry about what it means to be a change agent in IT operations, how to overcome resistance and how to alleviate pain points — for yourself and for your business.
This week, we're speaking with Kelsey Hightower, a developer advocate and toolsmith engineer at CoreOS. Kelsey says being a change agent comes with great responsibility and accountability, and while it's good for the team and organization, it can be self-serving too.
Kelsey notes the importance of identifying the right pain points to solve in order to have a positive impact on business goals.
You may be surprised to hear how Kelsey describes the mindset of a change agent ... listen in, and tell us if you agree.
Missed last week's episode? Listen to our conversation with Gene Kim.
If you have a story about making positive changes on your ops team, we'd love to hear it. Email [email protected].
Theme music: "Smirking" by BenSoundBeats