Pulse of the Practice
186 episodes - English - Latest episode: 17 days ago - ★★★★★ - 25 ratingsWe all love free… But tax and accounting firms love it so much that they give their brain away for free! Everything is changing in our profession but the future is bright. Tune in to turn pain points into opportunities. Join Paul Miller and Thomson Reuters Advisory Consultants as they have real and relevant conversations to provide you with inspirational and actionable ideas to move your firm forward. Expect to hear from your peers as well as they share their experiences and discuss relevant topics you're all familiar with; leadership, client relationships, firm culture, staffing, technology, and much more!
Learn more about Practice Forward at http://tax.tr.com/practice-forward
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Episodes
Staying Positive
April 02, 2024 08:00 - 24 minutes - 33.4 MBIn this week's episode, Paul and Mo are joined by Julia Hampton, CPA. They discuss client and staffing challenges, and the importance of change and thinking different for a better work life balance.
An Advisory Consultant's Perspective
March 26, 2024 08:00 - 27 minutes - 37.6 MBThis week, Paul and Mo are joined by Bryan Amberg, Business Advisory Consultant with Thomson Reuters Professional Services, and hear his perspective and experience working with firms in an advisory capacity.
Overcoming Challenges
March 12, 2024 08:00 - 26 minutes - 36.1 MBPaul and Mo are joined by Brad Tafoya with Tafoya, Barrett, and Associates in Durango, CO. They discuss firm challenges with staffing and bandwidth, and how Brad was able to overcome those challenges by implementing advisory first mindset.
Be Comfortable with being Uncomfortable
March 12, 2024 08:00 - 29 minutes - 40.6 MBIn this week's episode, Paul and Mo are joined by Nick Magone, with Magone & Company in New Jersey. Nick shares insight on how building confidence, taking time to understand client needs, and starting even when uncomfortable, are all important factors in allowing him to keep growing his firm and moving forward in his journey.
Keeping it in the Family
March 05, 2024 09:00 - 20 minutes - 28.9 MBIn this week's episode, Paul and Mo are joined by Jennifer DeJesus with DeJesus & Associates PC. Jennifer shares her experience running a small accounting firm and how change is implemented with family only working at the firm.
Tax Planning
February 27, 2024 09:00 - 26 minutes - 36.4 MBPaul and Mo have a discussion around financial advisors shifting to tax planning and how that could impact the profession.
2024 Kickoff!
February 20, 2024 17:34 - 29 minutes - 40.3 MBAnd just like that… 2024 is here! Paul and Mo are back at it to check on the pulse of the practice.
Catching Up
December 20, 2023 09:00 - 26 minutes - 37 MBPaul and Mo have a lot to catch up on! This week they share their thoughts on trends from the last couple of events they've been to.
SYNERGY 2023
November 16, 2023 16:43 - 8 minutes - 643 MB VideoSpecial Edition from SYNERGY 2023 broadcast booth.
Trends in the Profession
October 31, 2023 08:00 - 27 minutes - 25 MBPaul and Mo have a discussion around trends in the profession and possible steps we can take to address some of the challenges.
FinCEN - Beneficial Ownership Information Reporting Rule
October 17, 2023 08:00 - 23 minutes - 32.1 MBThis week Paul and Mo are joined by Nathan Nelson, Attorney and Co-Founder of Virtus Law, to discuss the beneficial ownership information (BOI) reporting rules.
New Staff & Flexible Work Environments
October 10, 2023 08:00 - 28 minutes - 39.7 MBPaul and Mo have a discussion around new staff expectations, flexible work environments, hybrid/remote, and more.
Client Onboarding
September 26, 2023 08:00 - 30 minutes - 41.9 MBThis week Paul and Mo talk about client onboarding; the initial phase of internal client onboarding, the client facing advisory onboarding, and the next phase of client onboarding to ensure value recognition and measure success and progress in the relationship.
Deadline Talk
September 19, 2023 08:00 - 25 minutes - 35 MBPaul and Mo have a discussion around deadlines, both internal and external, and managing client relationship and expectations.
The ideal persona of the future
August 29, 2023 21:47 - 27 minutes - 37.9 MBPaul and Mo have a discussion around re-establishing the future ideal client persona to work with.
Confidence and Profitability
August 22, 2023 08:00 - 21 minutes - 29 MBThis week Paul and Mo are joined by Trisha Floyd, CPA, owner of Ramos & Floyd CPA's LLC. Trisha takes us through her journey of buying an accounting firm, analyzing her book of business, and implementing advisory services to drive profitability.
Navigating a "Simple" Client Question
August 08, 2023 08:00 - 22 minutes - 31.5 MBPaul and Mo have a discussion about navigating a simple client question that includes a complex tax and planning component, along with positioning the value of the service offering.
A Firm's Journey!
August 01, 2023 08:00 - 23 minutes - 32.3 MBThis week Paul and Mo are joined by Sharon Macke and William Macke with Macke & Company, CPAs. They talk about their journey and the moment they realized change needs to happen, all the way to where they are today and their ongoing advisory journey.
2023 Advisory Symposium Review
July 25, 2023 08:00 - 23 minutes - 32 MBPaul and Mo have a discussion about their experience during 2023 Advisory Symposium in Marco Island, FL.
Important Partnerships
July 11, 2023 12:04 - 26 minutes - 35.9 MBThis week Paul and Mo are joined by Nathan Nelson, Attorney and Co-Founder of Virtus Law, to discuss the importance of partnerships between accounting firms and law firms.
Firing People
July 04, 2023 08:00 - 23 minutes - 32.3 MBThere are several phases and factors to be considered when managing the firing process. Paul and Mo discuss firing people- internal (staff) and external (clients).
Leadership and Managing People
June 27, 2023 08:00 - 29 minutes - 40.4 MBThis week Paul and Mo are joined by Lisa Tierney, senior manager with Thomson Reuters Professional Services. They discuss managing people, making tough decisions in critical moments, taking calculated risks, and different leadership styles.
We need qualified staff
June 13, 2023 07:00 - 29 minutes - 40.3 MBPaul and Mo have a discussion about the ongoing issue of finding qualified staff, attracting new talent, and strategies to implement to fill in the gap and needs of a firm.
Chris Papin in the house!
June 06, 2023 07:00 - 23 minutes - 32.7 MBThis week Paul and Mo are joined by Chris Papin, owner of Papin CPA. They learn about how his role as an advisor has changed and evolved in his journey, and what he is doing today to lead the firm and his client relationships.
Recent News
May 23, 2023 08:00 - 25 minutes - 34.5 MBPaul and Mo have a discussion about IRS's pilot for a free tax system, new technology and AI, and how this is all relevant to the tax and accounting profession and their future client.
2023 Advisory Symposium
May 16, 2023 07:00 - 26 minutes - 37 MBPaul and Mo are joined by Brittany Lanphier with Lanphier, LLP and Therese Witherow, Principal Trainer at Thomson Reuters Professional Services. They discuss what Advisory Symposium is all about and what attendees should look forward to at this annual event.
Pricing the Client Relationship
May 09, 2023 17:12 - 32 minutes - 44.4 MBPaul and Mo have a discussion around pricing the client relationship, fee increases and objections, and value proposition.
Post Deadline To-dos
May 02, 2023 08:00 - 30 minutes - 42.2 MBPaul and Mo discuss things to do for the next 3 months after the April deadline.
Leading the journey
April 25, 2023 13:18 - 29 minutes - 40.2 MBPaul and Mo are joined by Mark Martukovich with Business Advisory and Accounting Partners. They look into Mark's journey; what it was like for him when he started vs. what's it like for him today.
Behind the scenes
April 18, 2023 19:59 - 38 minutes - 52.7 MBPaul opens up to Mo about his experience as a firm leader.
Working on the business
April 11, 2023 20:12 - 27 minutes - 38.3 MBPaul and Mo are joined by Dave Fischer and Lera Cooper with Accountability Services. They discuss the importance of firm culture, trust, transparency, communication, and leadership when it comes to mergers and acquisitions.
AI
March 28, 2023 09:00 - 25 minutes - 34.4 MBIt’s not a matter of "If" it's a matter of "When" - Paul and Mo have an AI chat
Things are happening
March 21, 2023 09:00 - 28 minutes - 39.1 MBPaul and Mo discuss hot topics that are happening right now and some real client expectations and discussions need to happen.
Managing the tax process
March 14, 2023 09:00 - 28 minutes - 39.5 MBPaul and Mo have a discussion around the annual ceremony of receiving client information and how to make that process efficient and uneventful.
Setting the pace
March 07, 2023 10:00 - 25 minutes - 35.6 MBClients who bring stress to the firm during the busiest time, how can you be proactive with them now? Paul and Mo discuss setting the client pace for this tax season.
Prospects
February 28, 2023 10:00 - 32 minutes - 44.5 MBThis week Paul and Mo have a discussion regarding prospects, ideal client, and why defining and following the process is important.
2023 Kickoff!
February 21, 2023 10:00 - 28 minutes - 38.8 MBAnd just like that… 2023 is here! Paul and Mo have a chat about key learnings from 2022 and things to consider for 2023.
Pulse of the Practice: THANK YOU FOR LISTENING!
December 19, 2022 10:00Thank you so much for being a constant listener to our podcast! We are taking a short break as the holidays approach. We wish you all the happiest and safest holiday season, and we will be back soon in 2023!
The Ideal Client
December 13, 2022 20:00 - 27 minutes - 37.4 MBPaul and Mo are joined by Dave Fischer and Lera Cooper with Accountability Services. They talk about the mindset shift when it comes to working with the ideal client today and how that is different from the one of yesterday.
Security
November 28, 2022 10:00 - 27 minutes - 37.4 MBProtecting client information and protecting your firm is the main topic of discussion with Jim Robnett, current Executive Director for Market Development and Project Management at Madison Associates, Inc and former Deputy Chief of Criminal Investigation (CI) for the Internal Revenue Service.
Value Proposition Sales Strategy
November 21, 2022 10:00 - 20 minutes - 28.7 MBPaul and Mo are joined by Michael Butrica, CPA - Founder and Principal of Butrica Ployd & Associates. They discuss value proposition strategies, communicating that value, and handling client objections.
SYNERGY Users' Conference
November 15, 2022 10:00 - 12 minutes - 104 MB VideoSpecial Edition Episode from Thomson Reuters SYNERGY Users' Conference.
Quiet Quitting
November 07, 2022 10:00 - 27 minutes - 37.7 MBPaul and Mo are joined by Heather Sunderlin, a business advisory consultant with Thomson Reuters Professional Services. They discuss Quiet Quitting. Although the term has gone viral through social media recently, the concept and aspects of quiet quitting existed in the workplace for much longer.
Finding New Clients - Part 2
October 31, 2022 09:00 - 25 minutes - 34.4 MBOr Finding New Revenue?! Paul and Mo have a discussion regarding finding new revenue, how to have those conversations with existing clients, and how scope place a role into it.
Finding New Clients
October 24, 2022 09:00 - 26 minutes - 36.3 MBPaul and Mo talk about defining your ideal client and who you want to work with. They discuss how this should be an essential part of finding your next new client.
POTP Episode 140 - Virtual CFO Services
October 10, 2022 07:00 - 23 minutes - 32 MBPaul and Mo are joined by Jody Grunden, co-founder of Summit CPA Group and together they discuss Virtual CFO Services and what a typical client engagement looks like for those services. They also talk about forecasting and KPIs.
POTP Episode 139 - Firm Culture
October 04, 2022 07:00 - 27 minutes - 37.4 MBPaul and Mo are joined by Ernie Villany, Founder and President of Boulder Valley CPAs. They disucss firm culture, why it's important, and the components that make up the shared core values of an organization.
POTP Episode 138 - Measuring Productivity and Tracking Time
September 26, 2022 07:00 - 24 minutes - 33.4 MBTracking time and keeping timesheets have always been a hot topic, and for years we hear arguments for and against what has always been an essential part of an accounting firm. Paul and Mo have a discussion on this topic and bring staff productivity, efficiency, and the impact all of this has on a client relationship.
POTP Episode 137 - Inflation Reduction Act
September 19, 2022 07:00 - 22 minutes - 30.5 MBPaul and Mo have a timely conversation about the potential impact of the Inflation Reduction Act on client relationships and advisory services.
POTP Episode 136 - Change
September 12, 2022 07:00 - 21 minutes - 29 MBPaul and Mo are joined by Meg Balestrieri, a business advisory consultant with Thomson Reuters Professional Services. They talk change; why change is important, when to implement change, and how to execute change.