Some of the greatest societal inequities are evident in emergency rooms. ER physician Dr. Thomas Fisher, author of Emergency: A Year of Healing and Heartbreak in a Chicago ER, captures some of these moments during the COVID pandemic, illuminating the intimate relationship between doctors and patients. He talks with Dr. Josh Sharfstein about his book and about how health care—and ERs in particular—uphold systems of inequity even without intending to, and how providers can try to offer everyone coming through the doors the care they deserve.