Kayak and Lola's Founder Paul English | Design is Never Finished

Protect the Hustle | A SaaS Podcast

English - September 20, 2018 07:01 - 34 minutes - 45.1 MB - ★★★★★ - 135 ratings
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Previous Episode: Kayak and Lola's Founder Paul English on Why Design is Never Finished

Next Episode: Hardship, Cancer, and the Operational Struggle

On this episode of Protect the Hustle, Patrick Campbell and Ben Hillman talk to Paul English and how he uses simplicity and straightforward design to tackle the world of travel first with B2C giant Kayak.com and now B2B darling Lola.

If you share this episode on twitter with the hashtag #ProtectIt, we’ll hook you up with some nice ProfitWell swag.

Topics covered in this episode
Paul English's affinity for design

What is Lola and why business travel Paul's focus

How to make travel simpler

The process around "lead users"

How to evangelize simplicity and service within the right team

An intolerance for bad design

How driving for Uber influenced rating within Lola
This episode is produced by Dan Callahan, Benjamin Hillman, and Patrick Campbell. Additional support by Robert Byrne and Allissa Chan.

Protect the Hustle is a ProfitWell Recur Production. All rights reserved.