ProServeIT's podcast artwork

ProServeIT's podcast

23 episodes - English - Latest episode: about 3 years ago -

Unlock Your Digital Future

In the age of disruption, you win when (and only when) you have a solid technology framework and have IT as part of your overall business strategy.

In this podcast we'll talk about Insights & Automation, User Experience, Productivity, Business Apps, Infrastructure, and Cybersecurity.

Technology Business cybersecurity microsoft365 tech technology
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Episodes

You've Signed Your Managed Services Agreement! So, What's Next?

May 31, 2021 18:02 - 16 minutes - 14.9 MB

Determine next steps that you need to take after signing a Managed Services agreement, including ongoing continuous Managed Services support and more. Understand the role of the Virtual CIO and what they can do to assist you, and learn what to expect from working with a Service Desk. Set up an organization-wide communications plan, and; -See how your monthly and quarterly Managed Services Reporting will work, and more! Learn more about Managed Services: https://www.proserveit.com/service...

Putting Families First through Mental Health and Counselling Support #ShareYourStory

April 29, 2021 14:51 - 20 minutes - 19.1 MB

In honour of International Day of Families on May 15th, we asked nonprofit organizations and charities to share their stories related to how they support families in their regions.   The winning story for the Share Your Story challenge this month belongs to Family Counselling and Support Services for Guelph-Wellington, chosen not just because of the heartbreaking story they shared, but the follow-on that proves the positive impact they're having on their community.  It was my privilege to s...

#ShareYourStory​​ Putting Mother Earth First & Restoring Our Environment

April 06, 2021 00:00 - 23 minutes - 21.2 MB

In honour of Earth Day on April 22nd, we asked nonprofit organizations and charities to share their stories related to this year’s theme of #RestoreOurEarth​. ProServeIT’s promise was to choose a winner and share their story on environmental restoration to our audience via our blog, our social channels, and our monthly newsletters.    Our team at ProServeIT was inspired to read about all the ways that nonprofits and charities are working to restore our earth, and we want to take a moment to...

Celebrating International Women's Day- E1 #ShareYourStory for International Women's Day celebration

March 08, 2021 17:29 - 17 minutes - 15.9 MB

Gender Diversity in the Workplace - Interview with Kessler Foundation    In honour of International Women’s Day, we asked nonprofits and charities to share their stories related to this year’s theme, #ChooseToChallenge. Our promise was to choose a winner and share their story with our audience broadly on our website and other digital channels. This is in our continuous effort to give back and support the nonprofit sector.  The chosen story belongs to Kessler Foundation. How they support th...

The most Frequently Asked Questions About Inbox Security

November 26, 2020 14:35 - 17 minutes - 16 MB

Did you know your end-users' inbox is the #1 point of entry for a cyber breach? Free sign now to watch Demo: Mailbox Guardian reduces your chance of being a victim of cybercrime through Microsoft Office 365 Exchange Online Security Hardening. In this webinar, we interviewed one of our security experts, George Abou-Samra to give you a high-level overview of Inbox Security. After sign up you will get access to a live demo of a Mailbox Guardian environment, we'll cover: What Mailbox Guardia...

The most frequently ask questions about Windows Virtual Desktop

November 09, 2020 18:05 - 27 minutes - 25.6 MB

Windows Virtual Desktop (WVD), a Cloud-based desktop and app virtualization service, could be a viable solution to this unique and challenging problem we've found ourselves in, and in this podcast, we interviewed our WVD expert Bill Kastner to give you a high-level overview of Windows Virtual Desktop. Watch Free on-demand webinar 

The most Frequently Asked Questions about Windows Virtual Desktop

November 09, 2020 18:05 - 27 minutes - 25.6 MB

To keep their employees safe and healthy and stop the spread of the virus, many companies who once relied on on-premise work setups have been left scrambling to find remote working options for their employees. Free Watch Webinar: https://www.proserveit.com/benefits-of-window-virtual-desktop-webinar Windows Virtual Desktop (WVD), a Cloud-based desktop and app virtualization service, could be a viable solution to this unique and challenging problem we've found ourselves in, and in this webin...

Teams with Tony

September 17, 2020 20:20 - 10 minutes - 7.55 MB

Join Tony Caporaletti, ProServeIT's Unified Communications Solutions Architect, in this new series as we explore Microsoft Teams in greater detail and help you understand how to get the most out of Teams!    Watch Free Demo: https://www.proserveit.com/microsoft-teams-video-series This series will continue to be updated on an ongoing basis - sign up once and we'll notify you via email when a new video is posted! 

Teams with Tony

September 17, 2020 20:20 - 10 minutes - 7.55 MB

How can I take Microsoft Teams to the next level of productivity and collaboration?   What are some useful Teams integrations that can help my organization work smarter, not harder?   How can I get the most from my Microsoft Teams investment?  If you’ve found yourself asking questions like these, you've come to the right place! Join Tony Caporaletti, ProServeIT's Unified Communications Solutions Architect, in this new series as we explore Microsoft Teams in greater detail and help you u...

Building Your Preparedness Plan

June 09, 2020 21:34 - 57 minutes - 13.1 MB

Join us for a discussion around the following four technology tips that will come in handy when you build your preparedness plan.

Upping Your BI Strategy Game

June 02, 2020 21:05 - 53 minutes - 12.3 MB

An unrefined diamond's value increases significantly when processed correctly. So does a company's data! Smart, data-based decisions are what’s required during this uncertain time we are going through. Join our interview-based webinar where we will discuss: What is business intelligence (BI) What it means to have a BI strategy What are the top three questions to ask yourself to know where to start to create your BI strategy, and How other organizations have been using the right BI s...

Upping Your BI Strategy Game

June 02, 2020 21:05 - 53 minutes - 12.3 MB

An unrefined diamond's value increases significantly when processed correctly. So does a company's data! Smart, data-based decisions are what’s required during this uncertain time we are going through. Watch Free Webinar: https://www.proserveit.com/business-intelligence-101-webinar Join our interview-based webinar where we will discuss: What is business intelligence (BI) What it means to have a BI strategy What are the top three questions to ask yourself to know where to start to create...

What You Need to Know to Adopt Microsoft Teams Voice

May 14, 2020 22:10 - 53 minutes - 12.4 MB

In this podcast we'll explore Microsoft Teams Voice, and how the various voice, conferencing, and Direct Routing features of Microsoft Teams could potentially assist with shifting to a "new normal" of voice and audio conferencing.

Virtual Learning Environment for Higher Education

May 12, 2020 23:04 - 49 minutes - 11.3 MB

We are facing unprecedented times, and the education sector has certainly not been omitted from the world of social distancing & its repercussions. Our experts will discuss use cases, benefits, and licensing to get your higher education institution up and running quickly and effectively.  In this podcast co-hosted by Microsoft and ProServeIT, you’ll learn how quickly you can deploy WVD to meet new requirements, and how tools like FSLogix helps simplify and optimize WVD deployments

Virtual Classroom for K-12

May 12, 2020 21:38 - 43 minutes - 9.9 MB

With use cases, benefits, and licensing, we'll show you how Windows Virtual Classroom can provide the staff and students at your K-12 education institution with consistent Learn at Home access to learning software. In this podcast co-hosted by Microsoft and ProServeIT, you’ll learn how quickly you can deploy WVD to meet new requirements, and how tools like FSLogix helps simplify and optimize WVD deployments

How to Use Microsoft Teams Automation & Get your Best ROI!

May 01, 2020 12:44 - 32 minutes - 7.56 MB

You may be using Teams as a collaboration tool right now - a place to host meetings, chat with your coworkers, and work on documents together - but how can you use Microsoft Teams to the max in order to capitalize on your ROI? It could be time to learn how to take Microsoft Teams to the next level!

Windows Virtual Desktop Makes Remote Working for Nonprofits Easier!

April 23, 2020 21:54 - 39 minutes - 8.95 MB

Windows Virtual Desktop, a Cloud-based desktop and app virtualization service, could be a viable solution to this unique and challenging problem we've found ourselves in, and in this podcast for nonprofits and registered charities, co-hosted by Microsoft Tech for Social Impact, we'll show you a high-level overview of Windows Virtual Desktop so that you can see if it meets your needs.

Remote Work 105: Using Bots to Address Employee Wellness During COVID-19 & After

April 15, 2020 21:20 - 55 minutes - 22.3 MB

How can you provide employee wellness support to those who need it most? In the fifth installment of our Remote Work podcast series, we're going to address these questions, and more! Join Alfero Chingono and Stephanie Baskerville for some dialogue on employee wellness during difficult times, and an exploration of how bots could be a potential game-changer for all organizations. Bring your questions, too, and let's start a dialogue around employee wellness!

Remote Work 104: Top 5 Remote Work Security Tips to Keep In Mind

April 07, 2020 20:23 - 34 minutes - 14 MB

With governments and healthcare workers mandating that, organizations should adopt remote work capabilities, and with organizations scrambling to get their employees set up to work from home, many people have overlooked the unique security challenges that these unprecedented times are forcing on us. Join Marc Mendez, ProServeIT's cybersecurity Solutions Architect, to understand the top 5 remote work security tips your organization should keep in mind as you move to a remote work model.

Remote Work 103: Windows Virtual Desktop Makes Remote Working Easier

March 26, 2020 20:54 - 48 minutes - 16.6 MB

Windows Virtual Desktop, a Cloud-based desktop and app virtualization service, could be a viable solution to this unique and challenging problem we've found ourselves in, and in this webinar, we'll show you a high-level overview of Windows Virtual Desktop.

Remote Work 102: Ramping Up for Remote Working Scenarios

March 25, 2020 21:04 - 26 minutes - 9.15 MB

This follow-up podcast continue this remote work theme, and  include demos to help your staff understand exactly how a tool like Microsoft Teams can be utilized while working remotely, so that you can stay connected and productive even when you're working from home. We  also cover basic cybersecurity questions we have received and recommend you consider while your employees are working from home using various devices.

Remote Work 101: Tips on COVID 19 Preparedness

March 19, 2020 18:38 - 11 minutes - 5.36 MB

ProServeIT turned our webinar into a podcast. Governments and health officials all across the globe are strongly urging for businesses, wherever possible, to adapt a remote working or work-from-home model for the foreseeable future. Is your organization remote work ready? This Podcast cover the bare minimum essentials that we encourage you to think about and implement sooner than later to effectively set up remote working and stay as productive as possible during this difficult time.

Want Automation Technology?

March 02, 2020 20:36 - 11 minutes - 5.07 MB

Always looking for ways to increase productivity and efficiency? Automation technology like bots is trending these days as a way to make things more efficient for your staff. There are lots of great benefits of what bots can do to help your organization, such as automating manual processes so you can give your team some time back to focus their energy on high-valued tasks. And bots are the way of the future, using artificial intelligence to take care of some of the more menial, time-consumin...

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@proserveit 3 Episodes