S2 E215: The first 3 things to fix to deliver great customer service
Project Distinct Podcast
English - October 01, 2019 07:00 - 9 minutes - 8.81 MB - ★★★★★ - 22 ratingsBusiness business createdistinction customerexperience customerservice iconic leadership management marketing projectdistinct scottmckain Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: S2 E214: The 3 qualities required for customer and employee connection
According to Shaun Belding, writing on Entrepeneur.com, companies are losing $75 BILLION a year because of inferior customer service. On today’s PROJECT DISTINCT, Scott McKain will reveal the three aspects you need to fix — which is, in fact, three great places to start, as well — if you want to deliver the “Ultimate Customer Experience.®”
Here’s the link to Shaun Belding’s post: https://www.entrepreneur.com/article/339557