A blessed accident caused Mike Chastain to need a job at a very young age. So
he went from 9th grade right into plumbing. After gaining valuable experience
in new construction plumbing, the new housing market collapse caused him to
make another change and start his own business with his wife, Katie. The ups
and downs of business ownership caused them to learn a lot and grow. We'll
hear about:

The blessing of family in the business
Starter coaches
The roller coaster of business

Why Mike joined Service Nation Alliance, and what that's doing for him and
Absolute Plumbing

Firing a CSR and gaining $15K in weekly revenue as a result
The "coloring books and crayons" method for systems and processes
Unexpected help from a competitor
Immediate challenges to growth
The five year plan
Advice for young people entering the trades.