Tom Piscitelli is a thought leader and top trainer in our industry, providing
training for technicians, salespeople, dispatchers, CSRs, and business owners
who provide HVAC, Plumbing, and Electrical Service. Tom's training is
thoughtful, thorough, ethical, and extremely effective. In addition to
training, Tom is an accomplished and respected author, speaker, and
consultant. In this episode you'll hear from Tom and learn:


How Tom Piscitelli got into our industry, grew his career, and ultimately
decided to strike out on his own.


How T.R.U.S.T Training and Consulting was formed and the services they
provide now.

Advice for Installers
Advice for Service Technicians
Advice for Office Team (dispatchers, CSRs, back office)

Advice for Sales (comfort consultant, comfort advisor, project manager)

Advice for the business owner
Sales driven versus operations driven companies.
Tom's training programs. How online training can help your team.
How to contact Tom and T.R.U.S.T Training and Consulting.