Macchiato Moments - how miscommunication dooms software projects w/ Morgan Lopes
Production Ready
English - June 09, 2020 10:00 - 35 minutes - 36.8 MBTechnology Business Careers software development soft skills career advice Homepage Download Google Podcasts Overcast Castro Pocket Casts RSS feed
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Morgan Lopes: https://morganjlopes.com
Polar Notion: https://www.polarnotion.com/
New Story: https://newstorycharity.org/
Key Takeaways
one of the first communication challenges is agreeing on definitions of terms - 1:30
expectation - communication = frustration -4:15
asking 'when would you need this' to illuminate the true problems behind feature requests - 6: 30
by giving problems instead of solutions, you invite people into the conversation - 10:10
defining how big pains are for clients 12:30
Empathizing with your end user - 16:30
The longer it takes your software to get in the hands of users, the less likely it is to end up in the hands of users ever - 22:00
Morgan's 3 strikes and your out client rule - 29:00