Do you believe in the dichotomy between utility and delight? In episode 10 of the 2022 Product Awards series, we learn why that dichotomy may be false. Here, Wayfair Product Leader Nacho Andrade speaks with Pendo SVP of New Products Tatyana Mamut. They discuss why great company culture at Pendo starts with having a transparent culture. Tatyana explains her biggest product pet peeve. And why PMs often should consider giving their product teams the same attention as their product customers.