Product Hacker
17 episodes - English - Latest episode: over 3 years ago - ★★★★★ - 5 ratingsDisruptive technologies, emerging methodologies, and game-changing ideas. Product Hacker covers the people and concepts that are changing the face of business, all in 30 minutes or less. Tap into new technologies and keep your business ahead in a world that's constantly innovating. Brought to you by Arcweb Technologies.
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Episodes
Digital Wellness & Migraine Management (w/ William Gadsden & Dr. Caryn Seebach of Ctrl M Health)
September 28, 2020 20:06 - 48 minutes - 47.2 MBThere’s a new class of digital wellness tools rising to prominence on the market: apps that help people directly manage their conditions, and can open that care up to more people in the process. We spoke with CEO William Gadsden and pain psychologist Dr. Caryn Seebach from Ctrl M Health, a Philadelphia-based startup that's partnered with the headache center at Jefferson Health to create a first-of-its-kind integrated digital platform that helps people living with chronic headaches and mig...
21st Century Cures Act: Impacts and Innovation (w/ Pooja Babbrah & Ken Kleinberg of Point-of-Care Partners)
July 22, 2020 16:14 - 45 minutes - 39.1 MBThe 21st Century Cures Act and its accompanying legislation are poised to have far-reaching impacts on every aspect of digital health and health IT, from patient experience and interoperability to innovation and regulatory compliance. This week Kurt & Shahrukh sit down with Ken Kleinberg and Pooja Babbrah from the health IT consultancy Point-of-Care Partners to explore the ins and outs of these new regulations and what they mean for the future of healthcare. Make sure to check out the othe...
Transportation and the Patient Experience (w/ Ankit Mathur of RoundTrip)
June 30, 2020 18:25 - 24 minutes - 22.5 MBThis week we're joined by Ankit Mathur, CTO of the non-emergency medical transport company RoundTrip, to discuss the impact of transportation on patient experience and its role as a social determinant of health. We discuss the opportunities for reducing complexity in transportation booking, potential impacts outside of medical contexts, and some of the challenges and successes they've encountered as a technology organization. To learn more about Roundtrip, visit https://www.roundtriphealth...
Telehealth and Rural America's Behavioral Health Crisis (w/ Dr. Michael Consuelos)
May 04, 2020 12:41 - 56 minutes - 58.7 MBThere's a behavioral health crisis in rural America, with a lack of providers, coverage gaps, and poor access to treatment creating a recipe for disaster. Luckily, technologies like telehealth and telepsych might be able to help. This week we’re joined by pediatrician and pandemic response expert Dr. Michael Consuelos to discuss his new article in Scientific American about using technology to address the challenges of rural healthcare delivery. We also discuss how COVID-19 is impacting tel...
Mini-sode: The 21st Century Cures Act Is About to Change Digital Health Forever
July 31, 2019 17:49 - 10 minutes - 11.5 MBNew healthcare data regulations are on the way, and they're going to totally change the way we think about patient data, privacy, and more. In this mini-sode, Product Hacker does a deep dive on the 21st Century Cures act: what it is, why it matters, and how it's going to change digital health forever. Produced by Martin R. Schneider. Music by Prox-C and Blue Dot Sessions
Mini-sode: How Companies Let Billion Dollar Products Walk Out the Door (And How They Can Stop!)
June 28, 2019 19:27 - 8 minutes - 9.31 MBEach year, companies miss out on billions of dollars of potential revenue by not giving their employees a chance to innovate. On this mini-sode, we take a look at the high cost of lost entrepreneurship and offer up one methodology that can help even the biggest company innovate like a startup. Produced by Martin R. Schneider. Music by Prox-C and: Music from https://filmmusic.io: "Comfortable Mystery 2" by Kevin MacLeod (https://incompetech.com) Licence: CC BY (http://creativecommons.or...
Episode IX: How to Sell Artificial Intelligence w/ Brian O'Neill of Monetate
April 05, 2019 14:47 - 22 minutes - 26.6 MBCustomer experience AI has been buzzed about for years, but with little to show for it. That’s finally starting to change, with massive growth in personalization, automation, and more. But how do you SELL AI and automation? And more importantly, how do you introduce it to an existing product line? We interviewed Brian O’Neill of Monetate, a company that’s grown from marketing analytics to full-on AI-enabled customer experience personalization. As Monetate’s CTO, he’s overseen the company's...
Episode VIII: Digital Product Ethics w/ Dr. Faye Miller
March 01, 2019 20:42 - 19 minutes - 17 MBThe use and abuse of digital products has been big news over the last 12 months. From hostile design and privacy breaches to basic corporate responsibility, people are taking a closer look at the ethical ramifications of our increasingly digital world. And they’re not liking what they’re finding. This month, we're spoke with researcher and lecturer Dr. Faye Miller about why digital product ethics are so important and how companies can do a better job of tackling the challenge head-on. P...
Episode VII: Mass Transit Innovation w/ Erik Johanson of SEPTA
December 07, 2018 17:00 - 21 minutes - 21.2 MBInnovation in the public sector comes with a whole new set of challenges. We spoke with Erik Johanson, director of innovation at SEPTA, about the ins and outs of driving innovative thinking, managing change, and finding clever solutions to budgetary constraints while meeting the daily transportation needs of 1.5 million Philadelphians. About SEPTA: The Southeastern Pennsylvania Transit Authority – better known to Philly locals as SEPTA – provides regional mass transit for the entire Phil...
Episode VI: Product Market Fit w/ Ubek Ergashev of machineQ
November 12, 2018 14:23 - 29 minutes - 39.4 MBProduct market fit is at the heart of every product decision, from features to architecture. But how can you find market fit in today's constantly shifting tech landscape? We spoke with Ubek Ergashev of Comcast's machineQ IoT platform about making the pivot from infrastructure to product company, the state of IoT, and how to make technology selections that won't come back to haunt you. About machineQ: machineQ is an enterprise-grade IoT platform that helps businesses build, manage, and s...
Episode V: Multi-Product Strategy w/ Brian Glick of Chain.io
October 04, 2018 13:59 - 25 minutes - 26.9 MBManaging one product is hard enough. What do you do when it's time to add more? On this episode, we speak with Brian Glick of Chain.io about adopting a multi-product strategy, understanding customer value across multiple products, differentiating company brand from product brand, and what product managers can learn from sales teams. About Chain.io: Through its cloud execution platform, Chain.io helps medium and large enterprises integrate all the systems components that it takes to keep ...
Episode IV: How Do We Stop Cursing at Alexa?
July 26, 2018 17:34 - 17 minutes - 19.8 MBFrustrating, confusing, and obtuse – bad voice interfaces are a uniquely terrible experience. Companies like Amazon, Microsoft, and Apple have raised the bar on what "good" voice looks like, but there's still work to do. This month, we talk to Len Damico, Arcweb's head of design, about what makes a voice interface good, what makes it bad, and why it's so dang irritating when things go wrong. Music by Prox-C
Mini-sode: What Phone Support Can Teach Us About Machine Learning
June 15, 2018 15:04 - 6 minutes - 7.63 MBAutomation helps companies save millions of dollars a year by taking humans out of the customer support process. But at what cost? We present a brief cautionary tale about customer satisfaction, project management, and the future of machine learning. Hosted by Kurt Schiller, producer by Martin R. Schneider. Klockworx Kevin MacLeod (incompetech.com) Licensed under Creative Commons: By Attribution 3.0 License http://creativecommons.org/licenses/by/3.0/ Tranquility Kevin MacLeod (i...
Mini-sode: Facebook & Building Creepy Products
May 14, 2018 22:13 - 6 minutes - 7.64 MBMost companies keep their users' wants and needs close to heart. So how did Facebook go so far off-course when it came to user data? Music by Prox-C and Daniel Birch with edits by Product Hacker producer Martin Schneider.
Episode III: Voice Interfaces
April 19, 2018 21:05 - 20 minutes - 20.8 MBWith tens of millions of Amazon Echos sold and digital assistants now standard on most smartphones, voice interfaces have finally arrived. But voice presents unique challenges for product designers, including security, accessibility, and a lack of established UX conventions. Join guests Shahrukh Tarapore and Mark Hughey as we explore the ins and outs of building products in a voice-powered world. Music by Prox-C with edits by Product Hacker producer Martin Schneider.
Episode II: Wearables and the Internet of Things
March 07, 2018 16:37 - 21 minutes - 23.3 MBYour house, your fridge, your car, even your pacemaker – “smart” devices have taken over the world. But as businesses rush to tap into these new sources of user data, they run the risk of crashing headlong into a bevy of serious privacy and ethical concerns. Join guests Mark Hughey and Shahrukh Tarapore as we continue our discussion of emerging technologies by diving deep into the Internet of Things. From supply chain management and healthcare to white-hat hackers and “instant owning,” it’...
Episode I: Blockchain
February 28, 2018 21:24 - 24 minutes - 25.5 MBMost people know blockchain as the secret sauce that powers cryptocurrencies like Bitcoin and Ethereum, but that's really just the tip of the iceberg. We're joined by Arcwebers Shahrukh Tarapore and Mark Hughey as we dig into the ups and downs of harnessing blockchain for everything from healthcare data to mortgages. Is it going to transform the way we handle data and commerce, or just make everything really confusing? This is part 1 of our 3-episode series on emerging technologies to ...