Episode 77: Elizabeth Linos on reducing burnout for 911 dispatchers

Probable Causation

English - August 02, 2022 13:24 - 37 minutes - 34.8 MB - ★★★★ - 129 ratings
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Previous Episode: Episode 76: Tim Moore on the long-term effects of the crack cocaine epidemic

Next Episode: Episode 78: Sandip Sukhtankar on Women’s Help Desks in police stations in India

Elizabeth Linos talks about reducing burnout for frontline workers like 911 dispatchers.

“Reducing Burnout and Resignations Among Frontline Workers: A Field Experiment” by Elizabeth Linos, Krista Ruffini, and Stephanie Wilcoxen.

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OTHER RESEARCH WE DISCUSS IN THIS EPISODE:

“The Copenhagen Burnout Inventory: A New Tool for the Assessment of Burnout” by Tage S. Kristensen, Marianne Borritz, Ebbe Villadsen, and Karl B. Christensen.

“Understanding Burnout in Correctional Officers” by Jessie Harney and Elizabeth Linos

[Working paper available from the authors.]

Episode 43 of Probable Causation: Elizabeth Linos