Pro Talks
42 episodes - English - Latest episode: over 3 years ago -Pro Talks is built for people of the trades. Join your hosts Alexa Greenberg and Roland Ligtenberg every week as they interview some of the greatest thought leaders and entrepreneurs. Learn from industry powerhouses as they share their journeys, ideas, and success stories with actionable steps to grow your leadership and business today.
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Episodes
#017 (SEASON FINALE): The Chick-fil-A Lemonade Leadership Formula
October 31, 2020 00:00 - 36 minutes - 25.4 MBAmir Ghannad, Leadership Development Specialist at the Ghannad Group, sits down with Alexa Greenberg and Roland Ligtenberg to explain his Chick-Fil-A Lemonade Leadership Formula. Watch this episode & more over at https://bit.ly/protalks3.
#015: Do's and don'ts of selling your HVAC business
October 27, 2020 22:00 - 56 minutes - 38.5 MBPatrick Lange, HVAC Business Broker at Business Modification Group, joins Alexa Greenberg and Roland Ligtenberg to share exactly what buyers are looking for & what you can do today to make sure your business is evaluated at the best price possible when it comes time to sell. Watch this episode & more over at https://bit.ly/protalks3.
#15: Do's and don'ts of selling your HVAC business
October 27, 2020 22:00 - 56 minutes - 38.5 MBPatrick Lange, HVAC Business Broker at Business Modification Group, joins Alexa Greenberg and Roland Ligtenberg to share exactly what buyers are looking for & what you can do today to make sure your business is evaluated at the best price possible when it comes time to sell. Watch this episode & more over at https://bit.ly/protalks3.
#16: How to run your home service business like a Navy ship
October 27, 2020 18:00 - 31 minutes - 21.5 MBJon is a business leader, author, and speaker and served as a Naval Officer on Nuclear Submarines during the Cold War and has been leading industrial business for more than 20 years. Alexa Greenberg and Roland Ligtenberg talk with him about his experience in the Navy learning about people management and he’ll be sharing with you his tips on how to keep employees engaged by running your business like the commissioning of a naval ship. Watch this episode & more over at https://bit.ly/prota...
#013: You Stop Living When You Stop Learning
October 13, 2020 22:00 - 38 minutes - 26.4 MBJustin Gallaway joins Protalks to discuss how to find opportunities to learn in your decades-long trade career. Watch this episode & more over at https://bit.ly/protalks3.
#014: How to ethically spy on your customers
October 13, 2020 20:00 - 55 minutes - 37.9 MBSam Richter sits down with Roland Ligtenberg to talk all things sales intelligence and digital reputation. Sales intelligence refers to technologies and practices for the collection and application of consumer data that will help you make educated decisions about your sales process for prospect and existing customers. Watch this episode & more over at https://bit.ly/protalks3.
#012: Military Mindset in Recruiting, Delegation, and Personal Well-Being
October 06, 2020 19:00 - 51 minutes - 35.4 MBAs an economist and former naval intelligence officer, Dr. Mary Kelly has a solution for almost every problem you could have in your life or business. Today we will be talking about 3 topics - recruiting, leadership and delegation, and how to physically check-in with yourself so you can continue to show up for your business, your employees, your family, and most importantly yourself. She has many free downloadable lists, forms, and templates on topics like organization, customer service,...
#011: Showing up (Part 2): Three tactical steps for achieving personal and business success
September 29, 2020 22:00 - 37 minutes - 25.9 MBWe all have those ‘a-ha’ moments, some of which are life-changing. From dropping out of high school to battling addiction, to now owning one of the largest HVAC businesses in San Diego, California, Matt Mauzy joins us to share his ‘a-ha’ moments and the tactical steps he took to become the successful business owner he is today. Watch this episode & more over at housecallpro.com/protalks
#010: Showing up: Three tactical steps for achieving personal and business success
September 21, 2020 20:00 - 40 minutes - 28 MBWe all have those ‘a-ha’ moments, some of which are life-changing. From dropping out of high school to battling addiction, to now owning one of the largest HVAC businesses in San Diego, California, Matt Mauzy joins us to share his ‘a-ha’ moments and the tactical steps he took to become the successful business owner he is today. Watch this episode & more over at housecallpro.com/protalks
#010: Showing up (Part 1): Three tactical steps for achieving personal and business success
September 21, 2020 20:00 - 40 minutes - 28 MBWe all have those ‘a-ha’ moments, some of which are life-changing. From dropping out of high school to battling addiction, to now owning one of the largest HVAC businesses in San Diego, California, Matt Mauzy joins us to share his ‘a-ha’ moments and the tactical steps he took to become the successful business owner he is today. Watch this episode & more over at housecallpro.com/protalks
#009: The Power of Effective Planning in Life and Business
September 15, 2020 22:00 - 50 minutes - 34.5 MBAs a motivational leadership speaker and trainer, Ria empowers women to increase their influence, develop their leadership, and maximize their results. Ria, with her husband Mack, teaches leadership and success principles in a real, relatable, and practical way. Today’s topic is for ALL Pros and essential to success as a business owner. She’s sharing her PRIME TIME methodology for effective planning. She teaches how to identify and categorize different daily tasks and events that are sucki...
#008: Interview With Mark Cuban - Pro Talks Rewind
September 08, 2020 19:00 - 38 minutes - 26.7 MBMark Cuban - entrepreneur and investor, owner of the Dallas Mavericks, and one of the main sharks on ABC’s shark tank to our show. He’s here to talk about success, leadership, and saving the small business economy. Watch this episode & more over at housecallpro.com/protalks
#007: White collar leadership in a blue collar world
September 01, 2020 22:00 - 53 minutes - 37.1 MBWith 20 years working with and on the front lines, Mack brings a powerful blend of practical experience and leadership knowledge to his clients. He has logged over 11,000 hours leading leaders and their blue-collar teams through process improvement, organizational change, and cultural transformation. Today he, with his wife Ria, share The Transformation Equation - the 5 foundational components of transformational leadership. “Organizational transformation is about attaining long-term, po...
S1 E1: Building businesses, growing teams and surviving tough times
August 28, 2020 21:00 - 58 minutes - 40.3 MBJoin us as we welcome Barbara Corcoran, real estate mogul and star on ABC's "Shark Tank", to discuss building businesses, growing teams, and surviving tough times. Listen/view more episodes over at housecallpro.com/protalks
S1 E4 How to become a powerhouse in your industry and establishing value-driven leadership methods
August 28, 2020 21:00 - 1 hour - 45.4 MBKen Goodrich, CEO of Goettl Air Conditioning & Plumbing, author and HVAC Icon, shares his strategies on surviving a recession while building the foundation for an indestructible business. Listen/view more episodes over at housecallpro.com/protalks
S1 E5 Mark Cuban on success, leadership and saving the small business economy
August 28, 2020 21:00 - 36 minutes - 25.1 MBMark Cuban - entrepreneur and investor, owner of the Dallas Mavericks, and one of the main sharks on ABC’s shark tank to our show. He’s here to talk about success, leadership and saving the small business economy. Brooks, Roland, Mark - over to you. Listen/view more episodes over at housecallpro.com/protalks
S1 E2 WTF (Willing to Fail) with the Founder of 1 800-GOT JUNK?
August 28, 2020 21:00 - 57 minutes - 39.5 MBBrian Scudamore started his business with a $700 pickup truck, painted his phone number on the side, and started hauling. Fast forward to today, 1-800-GOT-JUNK? makes over $200 million in annual revenue. Listen/view more episodes over at housecallpro.com/protalks
S1 E6 Simon Sinek - leading with an infinite mindset
August 28, 2020 21:00 - 1 hour - 47.7 MBSimon Sinek is the author of multiple best-selling books and has the third most-watched TED Talk of all time. He is sharing how to break out of your finite mindset and adopt an infinite mindset that will allow you to build a stronger, more innovative, and profitable business. Listen/view more episodes over at housecallpro.com/protalks
S1 E3 How to take control of situations you can't control with Jocko Willink
August 28, 2020 21:00 - 50 minutes - 34.7 MBRetired Navy SEAL, podcaster, author, and keynote speaker Jocko Willink breaks down the concept of extreme ownership and mindsets for victory according to the home service industry. Listen/view more episodes over at housecallpro.com/protalks
#006: How to Pandemic-Proof your Business: A 9-Step Formula
August 25, 2020 22:00 - 1 hour - 42.2 MBMeridith is a business growth, sales, and leadership motivational speaker and was voted one of the Top 15 Business Growth Experts to Watch. She’s especially passionate about teaching how to turn uncertainty into a competitive advantage - that’s what she’s here to talk with Alexa Greenberg and Roland Ligtenberg about. After studying big companies that have been around since the late-1700s/early-1800s that have endured through multiple pandemics and economic depressions, she discovered a p...
#005: Having an athlete's mindset in your home service business
August 18, 2020 22:00 - 1 hour - 51.4 MBJordan Beebe is the owner of Rooter Ranger Plumbing, a plumbing company in Arizona that has grown to 100 employees and grosses over 25 million in revenue in just 3 years of business. After accepting the fact that he didn't make it to play in the NFL, he went straight to work in the trade that his grandfather had been so successful in. He realized that at the end of the day, what he wanted to do was help people and make genuine connections. This mindset lies at the heart of his business opera...
#004: A Lesson on Swallowing Your Pride and Being a Better Boss
August 11, 2020 22:00 - 59 minutes - 41.1 MBKristen Hadeed is CEO and founder of StudentMaid, a cleaning company that has employed thousands of millennials and is known for building the next generation of leaders. Today Kristen is sharing how she turned the worst day of her life and business into the best day of her life. She teaches a 'Human in Everything' perspective on leadership, actionable steps on how to elevate workplace culture for your staff, and innovative marketing and customer retention ideas you can implement today. W...
#003: The 'coulds, shoulds and musts' in mindset and marketing
August 04, 2020 22:00 - 1 hour - 43.9 MBHow is your mindset holding you back from creating out of the box marketing campaigns for your business? Josh Latimer lays out these seemingly unrelated items and gives you proven examples of how to level up your marketing game while leveling up yourself. He also shares how to create an on-season during an off-season for yourself and his exact process for ruthlessly deciding on the 'coulds, shoulds, and musts' of your business. Watch this episode & more over at housecallpro.com/protalks
#002: Good 'growing pains': the 5 stages of home service business growth
July 28, 2020 23:00 - 1 hour - 44.7 MBYour business will tell you when its time to grow. Brandon Vaughn joins us in this episode to walk through the 5 stages of business in a home service business and how to identify which one you're in. More importantly, he shares how to launch yourself to the next. Watch this episode & more over at housecallpro.com/protalks
#001: ‘Working Together’ and the secret to success with the former CEO of Ford and Boeing
July 22, 2020 00:00 - 1 hour - 51.9 MBAlan Mulally was named #3 on Fortune’s “World’s Greatest Leaders, spearheaded the development of the Boeing 777, and is famously respected for not taking any government money during the 2008 recession as the CEO of Ford. He’s sharing his proven ‘Working Together’ method that gives leaders strategies for successfully managing people toward a shared goal of company growth and excellence. Join your hosts Alexa Greenberg and Roland Ligtenberg every week as they interview some of the greatest ...
Introducing Pro Talks [NEW SERIES]
July 16, 2020 18:00 - 1 minute - 1.21 MBBig news: we're combining the Pro Talk Podcast and Home Services Evening Updates to form Pro Talks. Don't worry, JC Navarro from the Pro Talk Podcast isn't gone. He's working behind the scenes and you'll likely hear him again from time to time. At this time, we archived previous Pro Talk Podcast episodes here featuring JC but the previous video recordings can still be enjoyed on YouTube. Join your hosts Alexa Greenberg and Roland Ligtenberg every week as they interview some of the great...
#016: How Tech and Insurance Experience Made a Successful Company - Daniel White
May 22, 2020 17:00 - 55 minutes - 38.5 MBFor more resources to help your business deal with the current climate, check out: housecallpro.com/coronavirus Welcome to the Pro Talk Podcast. This podcast is brought to you by Housecall Pro. In this episode, you will meet Daniel White, Owner of Bigger Better Movers in Oklahoma City, OK. Daniel shares how his experience in the insurance and tech helped him launch a successful moving company.
#015: Ever Learning and Evolving - Mark Mazgan
May 13, 2020 16:00 - 1 hour - 46.7 MBFor more resources to help your business deal with the current climate, check out: housecallpro.com/coronavirus Welcome to the Pro Talk Podcast. This podcast is brought to you by Housecall Pro. In this episode, you will meet Mark Mazgan of Mazgan Air Conditioning and Heating Repair in Brooklyn, New York. Mark shares the story of how he built his business with a true hunger to serve others and constantly evolve by learning.
#014: The Green Beret & The Plumber - Sam Jimenez
April 29, 2020 01:00 - 1 hour - 51.6 MBFor more resources to help your business deal with the current climate, check out: housecallpro.com/coronavirus Welcome to the Pro Talk Podcast. This podcast is brought to you by Housecall Pro. This episode with Sam Jimenez, Owner of Bayshore Plumbers in Redwood City, California, will inspire home service professionals like you. Sam shares his story of being raised in a hard-working family of entrepreneurs. As a young plumber, he was aspired to serve his country and joined the Army to lat...
#013: From Homelessness to Becoming a Community Hero - Jonathan Monson
April 22, 2020 17:00 - 54 minutes - 37.5 MBFor more resources to help your business deal with the current climate, check out: housecallpro.com/coronavirus Welcome to the Pro Talk Podcast. This podcast is brought to you by Housecall Pro. This episode with Jonathan Monson, Owner of Dirty2Dreamy Detail Service in Lake Tapps, Washington, will give you a window into a business that has had to adjust to the current COVID-19 crisis. Jonathan shares his life story and inspiration for launching a business that focuses on impacting his comm...
#012: The Rollercoaster Ride of Owning a Business - Summer Douglass & Stephen Connor
April 16, 2020 14:00 - 54 minutes - 37.3 MBFor more resources to help your business deal with the current climate, check out: housecallpro.com/coronavirus Welcome to the Pro Talk Podcast. This podcast is brought to you by Housecall Pro. This episode with Summer Douglass and Stephen Connor, Owners of DC Appliance Service in Dallas, Texas give you a window into a new business that has had to adjust to the current COVID-19 crisis. Summer and Stephen describe their experience of owning a business as a rollercoaster ride full of ups an...
#011: Dealing with the Complexities of a Crisis - Texas Medley
April 08, 2020 14:00 - 52 minutes - 36.2 MBFor more resources to help your business deal with the current climate, check out: housecallpro.com/coronavirus Welcome to the Pro Talk Podcast. This podcast is brought to you by Housecall Pro. This episode with Texas Medley, Owner of Medley Heating and Air in Dallas Ft. Worth, Texas will give you insight on how to deal with complex situations like the current COVID-19 Crisis. Texas also shares how he structured his business to be ready when difficult times hit. We hope this episode not o...
#010: Building a Business in Spite of Limits - John Cipres
April 02, 2020 21:00 - 43 minutes - 29.6 MBFor more resources to help your business deal with the current climate, check out: housecallpro.com/coronavirus Welcome to the Pro Talk Podcast. This podcast is brought to you by Housecall Pro. We're interrupting our regularly scheduled podcast in light of the current coronavirus situation. This episode with John Cipres, owner of Andreas Fault Property Services, Orange County, CA. You’re going about he was able to rise above during the 2009 recession. We hope this episode not only provide...
#009: Remembering Our Roots & Staying Positive in Crisis - Jason Allen
March 31, 2020 17:00 - 30 minutes - 20.9 MBWelcome to the Pro Talk Podcast. This podcast is brought to you by Housecall Pro. We're interrupting our regularly scheduled podcast in light of the current coronavirus situation. This episode with Jason Allen, owner of Allen Heating and Air Conditioning in Mission Viejo, CA. not only provide you strategies for your business during the season but will also give you hope during this challenging time. For more resources to help your business deal with the current climate, check out: housecal...
#008: Staying pro during the coronavirus - Zach Crider
March 25, 2020 18:00 - 29 minutes - 20.3 MBWelcome to the Pro Talk Podcast. This podcast is brought to you by Housecall Pro. We're interrupting our regularly scheduled podcast in light of the current coronavirus situation. This episode with Zach Crider, owner of Gordan's Appliance Service of Shorewood, Illinois will not only provide you strategies for your business during the season but will also give you hope during this challenging time. For more resources to help your business deal with the current climate, check out: housecal...
#007: Becoming an owner of an appliance company - Zach Crider
March 17, 2020 16:00 - 13 minutes - 9.06 MBWelcome to the Pro talk podcast. This is season one, where home service entrepreneurs tell their stories and share advice for winning in their communities. This podcast is brought to you by Housecall Pro, software that tens of thousands of home service professionals use daily in over a dozen industries including HVAC, plumbing, and electrical. The app is easy to use and helps you and your employees deliver a 5-star experience to your customers every time. To learn more go to theprotalkpodc...
#006: The process of expansion - Irum Jones
March 10, 2020 07:00 - 34 minutes - 23.5 MBWelcome to the Pro talk podcast. This is season one, where home service entrepreneurs tell their stories and share advice for winning in their communities. This podcast is brought to you by Housecall Pro, software that tens of thousands of home service professionals use daily in over a dozen industries including HVAC, plumbing, and electrical. The app is easy to use and helps you and your employees deliver a 5-star experience to your customers every time. To learn more go to theprotalkpodc...
#005: Building a million dollar company - Irum Jones
February 26, 2020 22:00 - 31 minutes - 21.7 MBWelcome to the Pro talk podcast. This is season one, where home service entrepreneurs tell their stories and share advice for winning in their communities. This podcast is brought to you by Housecall Pro, software that tens of thousands of home service professionals use daily in over a dozen industries including HVAC, plumbing, and electrical. The app is easy to use and helps you and your employees deliver a 5-star experience to your customers every time. To learn more go to theprotalkpodc...
#004: Marketing a home service business - Brandon Stowe
February 26, 2020 21:00 - 21 minutes - 14.6 MBWelcome to the Pro talk podcast. This is season one, where home service entrepreneurs tell their stories and share advice for winning in their communities. This podcast is brought to you by Housecall Pro, software that tens of thousands of home service professionals use daily in over a dozen industries including HVAC, plumbing, and electrical. The app is easy to use and helps you and your employees deliver a 5-star experience to your customers every time. To learn more go to theprotalkpodc...
#003: Long-term vision and expansion - Brandon Stowe
February 26, 2020 21:00 - 11 minutes - 8.02 MBWelcome to the Pro talk podcast. This is season one, where home service entrepreneurs tell their stories and share advice for winning in their communities. This podcast is brought to you by Housecall Pro, software that tens of thousands of home service professionals use daily in over a dozen industries including HVAC, plumbing, and electrical. The app is easy to use and helps you and your employees deliver a 5-star experience to your customers every time. To learn more go to theprotalkpodc...
#002: Dealing with bad online reviews - Brandon Stowe
February 26, 2020 20:00 - 21 minutes - 15 MBWelcome to the Pro talk podcast. This is season one, where home service entrepreneurs tell their stories and share advice for winning in their communities. This podcast is brought to you by Housecall Pro, software that tens of thousands of home service professionals use daily in over a dozen industries including HVAC, plumbing, and electrical. The app is easy to use and helps you and your employees deliver a 5-star experience to your customers every time. To learn more go to theprotalkpodc...
#001: Building businesses - Brandon Stowe
February 26, 2020 17:00 - 27 minutes - 18.6 MBWelcome to the Pro talk podcast. This is season one, where home service entrepreneurs tell their stories and share advice for winning in their communities. This podcast is brought to you by Housecall Pro, software that tens of thousands of home service professionals use daily in over a dozen industries including HVAC, plumbing, and electrical. The app is easy to use and helps you and your employees deliver a 5-star experience to your customers every time. To learn more go to theprotalkpodc...