24: More Empathy Might Be Making Things Worse
Presentable
English - May 12, 2017 16:15 - 44 minutes - 30.2 MB - ★★★★★ - 42 ratingsDesign Arts design technology jeff veen future graphic art Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Previous Episode: 23: How to Get Hired, with Jared Spool
Next Episode: 25: The Tenuous Resilience of the Open Web
User research expert Farrah Bostic joins the show to talk about empathy. That term is in the news a lot lately, and we go deep on its importance in design, how to grow it among product teams, and — very frankly — how it’s frequently misused.
User research expert Farrah Bostic joins the show to talk about empathy. That term is in the news a lot lately, and we go deep on its importance in design, how to grow it among product teams, and — very frankly — how it’s frequently misused.
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Guest Starring:
Links and Show Notes Empathy is 💩, by Farrah Bostic Talking to Humans, by Giff Constable Animals in Translation: Using the Mysteries of Autism to Decode Animal Behavior by Temple Grandin and Catherine Johnson The Difference Engine Farrah Bostic (@farrahbostic) on Twitter