141: Webinar- Leading from the front: How Zendesk’s Jamie Buss trains and transforms leaders

The Predictable Revenue Podcast

English - February 27, 2020 18:18 - 1 hour - 79.8 MB - ★★★★★ - 33 ratings
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Previous Episode: 140: Them importance of connecting training and enablement to professional development with GitLab’s David Somers

Next Episode: 142: The rise of the anti-metrics sales leader with Joshua Desha

Collin Stewart and Jamie Buss, VP of North American Sales at Zendesk.

On this edition of The Predictable Revenue Podcast, co-host Collin Stewart welcomes back Jamie Buss, VP of North American Sales at Zendesk.

Jaimie is a veteran sales leader. She has held high-profile leadership roles at Zendesk to CORAID to Meraki to Andreesen Horowitz.

Throughout the pod, Collin and Jamie discuss leadership: how to inspire leaders, transition reps into managers, and what mistakes to avoid.

Highlights include: Why cultivate sales talent in your organization? (2:36), The Rising Stars program (4:37), the six month journey (10:37), the coaching circles (17:57), what are the core skills Rising Stars develops? (23:43), how do you become a great manager? (37:23), the measuring stick (46:42), treating management as a discipline (54:45), and performance management (58:07).