00:00 Introduction and Background
03:03 Entering the Retail Industry
08:43 Intrapreneurship at Gap
14:08 Lessons from the Failure of Robot Galaxy
19:31 Survival and Failure of Legacy Retailers
25:51 The Success of Crocs
27:57 Launch of Ken Pilot Ventures
32:48 The Retail Pilot Podcast
38:05 The Key to Podcasting
39:21 Greatest Retailers of All Time
42:19 Balancing Corporate Responsibility
44:20 The Greatest Piece of Advice
45:38 Ken Pilot's North Star