Ep 3. An interview with Peter Basford & Daniel Owen-Parr, Business Growth Coaches Network

In this episode, we invited Peter Basford & Daniel Owen-Parr from Business Growth Coaches Network, who are helping businesses to achieve their goals and grow.

Andrew speaks to Peter and Daniel and focuses on what SMEs need from their banks, the issues their clients have faced during COVID-19 and the attitudes their clients have with their banks.

If your an SME and want to talk to us about business banking and the challenges SMEs face today and in the future, get in touch with us: [email protected]

Topics covered:

How did Business Growth Network come about?A dive into Peter and Dan’s banking backgroundsWhat are the types of customers BGCN have been working with and what are the issues that have faced them over the last few months.Expanding into new markets for SMEs - what are the challenges?How SMEs make international transactions and what are the pain points?Do SMEs have access to the banking tools and services needed in order to succeed?What’s the role of digitisation and automation for business banking?Is there a change in attitude from SMEs using their bank?How do banks prioritise their customer base?

Find out how we're helping financial institutions service their SME community: https://hubs.ly/H0t8n8Y0