What does customer obsession look like in transportation?
Point of Sale
English - May 12, 2021 17:30 - 30 minutesBusiness News News Business Management freightwaves point of sale Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
When customer obsession comes up, it's easy to jump to Amazon, Chic-fil-a, and other consumer companies. But our industry is one where the best-in-class also exemplify obessionary features. For EP13, Andrew Cox is once again joined by ArcBest Chief Customer Officer Dennis Anderson to detail the customer obsession strategy he has headed at ArcBest.
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When customer obsession comes up, it's easy to jump to Amazon, Chic-fil-a, and other consumer companies. But our industry is one where the best-in-class also exemplify obessionary features. For EP13, Andrew Cox is once again joined by ArcBest Chief Customer Officer Dennis Anderson to detail the customer obsession strategy he has headed at ArcBest.
Learn more about your ad choices. Visit megaphone.fm/adchoices