How LTL carriers are adapting to take e-commerce market share
Point of Sale
English - March 26, 2021 18:30 - 30 minutesBusiness News News Business Management freightwaves point of sale Homepage Download Apple Podcasts Google Podcasts Overcast Castro Pocket Casts RSS feed
Andrew is joined by Dennis Anderson, Chief Customer Officer at ArcBest to discuss how LTL carriers are rolling out new services and pivoting to take advantage of e-commerce acceleration. Dennis details how flexibility and agility in LTL networks make them perfectly positioned to benefit from an array of trends emerging from changing consumer behaviors like BOPIS/Curbside, comfortability purchasing large items online, and direct-to-consumer models. Dennis thoughtfully lays out the effects of dispersing endpoints and how LTL is uniquely positioned to move the smaller, more frequent inventory replenishment runs.
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Andrew is joined by Dennis Anderson, Chief Customer Officer at ArcBest to discuss how LTL carriers are rolling out new services and pivoting to take advantage of e-commerce acceleration. Dennis details how flexibility and agility in LTL networks make them perfectly positioned to benefit from an array of trends emerging from changing consumer behaviors like BOPIS/Curbside, comfortability purchasing large items online, and direct-to-consumer models. Dennis thoughtfully lays out the effects of dispersing endpoints and how LTL is uniquely positioned to move the smaller, more frequent inventory replenishment runs.
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