How are changing consumer behaviors forcing innovation in retail supply chains?

Retail has been in a constant state of evolution dating back to the days of bazars, but the coronavirus pandemic accelerated change in retail like never before. Moving product closer to consumers, speeding up delivery times, and dealing with exponential online sales growth while testing out new fulfillment methods can all cause huge strain. With Andrew to discuss how shippers are adapting from a technological perspective is Michael Newcity, Chief Innovation Officer at ArcBest. Newcity explains the importance of having supply chain knowledgeable technologists, how we can make technology more accessible, and the biggest themes he's seeing across retail supply chains.
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Retail has been in a constant state of evolution dating back to the days of bazars, but the coronavirus pandemic accelerated change in retail like never before. Moving product closer to consumers, speeding up delivery times, and dealing with exponential online sales growth while testing out new fulfillment methods can all cause huge strain. With Andrew to discuss how shippers are adapting from a technological perspective is Michael Newcity, Chief Innovation Officer at ArcBest. Newcity explains the importance of having supply chain knowledgeable technologists, how we can make technology more accessible, and the biggest themes he's seeing across retail supply chains.

Apple Podcast

Spotify

More FreightWaves Podcasts

Learn more about your ad choices. Visit megaphone.fm/adchoices